GTM Strategy & Operations Associate, Flex
$124-155k
+ Equity
More information about location
3 days a week in office
Flexible rent payment application
Open for applications
Flexible rent payment application
501-1000 employees
Open for applications
$124-155k
+ Equity
More information about location
3 days a week in office
501-1000 employees
Company mission
To help people pay for the things that matter most.
Role
Who you are
- The ideal candidate will bring first principles thinking, strong modeling skills, sharp attention to detail, comfort working in fast-paced environments, and the executive presence to communicate effectively with senior stakeholders
- Experience: 3+ years of experience in consulting, investment banking, strategy & operations, revenue strategy, or a related role
- Subject matter expertise: Strong financial modeling skills with experience building and maintaining complex models; comfortable with both quick-turn analysis and rigorous, detailed builds
- Strategic thinking: Ability to work from first principles to structure ambiguous problems and translate complex data into clear, actionable insights
- Executive presence: Comfortable engaging with and presenting to senior leadership; able to distill complex analysis into executive-ready narratives and adapt quickly to shifting priorities
- Execution: Exceptionally detail-oriented; able to produce polished, executive-ready work product without sacrificing speed
- Organization: Proven ability to manage complex projects and keep multiple workstreams on track in a fast-paced, high-ambiguity environment
- Technical skills: Comfortable leveraging AI tools to improve workflow efficiency. Familiarity with SQL and CRM software (e.g., Salesforce) is preferred.'
What the job involves
- As a GTM Strategy & Operations Associate at Flex, you'll sit at the intersection of strategy, finance, and operations — working directly with Revenue leadership to drive growth and business clarity
- Your work will span three areas: high-stakes strategic initiatives, financial & performance modeling, and the executive-facing deliverables (e.g., business review, board materials, all-hands decks) that keep leadership aligned and informed
- You will work across Sales, Account Management, Business Development, RevOps, Product, and Analytics to design the operational processes that make the Revenue organization run and translate ambiguous problems into crisp, actionable recommendations
- Lead high-priority strategic initiatives and translate findings into crisp strategy docs and executive recommendations
- Analyze performance data and build models to forecast key drivers of revenue and identify trends, opportunities, and areas for improvement
- Own and maintain key financial models, including ongoing updates, scenario analysis, and infrastructure improvements to support executive and board-level decision-making
- Produce executive-facing communications and deliverables including board materials, all-hands presentations, monthly business reviews with the Flex leadership team, and weekly business reviews with Revenue leadership
- Leverage AI tools to enhance workflow automation and streamline operational processes across all Revenue teams to improve efficiency and effectiveness
- Manage cross-functional projects and design key operational processes in collaboration with Sales, Account Management, Business Development, RevOps, Product, and Analytics
Our take
Many people struggle to pay their rent every month, with a variety of bills hitting their bank accounts simultaneously. Whilst many of these people earn enough money to cover their bills, the inflexible nature of monthly bills can make the all-in-one payment a harder obstacle.
Flex provides a mobile application for the flexible payment of rent, allowing users to pay their landlords through flexible payment plans, reschedule payments when necessary, and protect their funds through Overdraft Protection. The company achieves this by partnering with estate agents and paying their resident's bills upfront, taking on the challenges that landlords would normally have due to late payments.
Flex has experienced extremely rapid growth since its founding which has caused some issues, as it struggled to keep up with the surge in new customers. Having made improvements to its product and scaled its customer service team, it is set to continue providing a service that has come to be highly valued by both tenants and landlords.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2022
$160m
SERIES C
Apr 2021
$46.6m
SERIES B
Total funding: $225.1m
Company benefits
- Medical, Dental & Vision: Your healthcare will be available from Day 1— giving you immediate peace of mind — with best in class coverage and options.
- Parental Leave: Step away with paid time off to focus on family and life’s newest chapter.
- NYC HQ: Collaborate in our lively New York headquarters, with new office space on the way!
- 401(k) Retirement Savings: Plan ahead with our 401(k) program to grow your future. And starting early 2026, employees will be eligible for a company match!
- Flex Giving: Flex Giving empowers employees to support local nonprofits advancing housing stability in the communities we call home.
- Employee Assistance Fund: Confidential financial support to teammates facing unexpected hardships or emergencies.
- Hybrid Work Policy: Work flexibly from home, with in-person collaboration and events that matter.
- Unlimited PTO + Holidays: Take the time you need— whether that’s a vacation, recharge, or simply a long weekend
- Free Flex Subscription: As a Flex employee, you'll have full access to our services without charge.
- GrubHub Credit: Enjoy meal credits while in the office, so you’re fueled for the workday ahead.
Company HQ
Midtown Manhattan, New York, NY
Leadership
Shragie Lichtenstein
(Co-Founder & CEO)Prior to co-founding Flex in 2019, Shragie co-founded Boundless Reality. They graduated from Yeshiva University in 2015 with a Bachelor's Degree in Finance.
YeTong Shao
(Co-Founder)Prior to co-founding Flex in 2019, YeTong co-founded Boundless Reality alongside Shragie. They graduated from the University of Chicago with a Bachelor's Degree in Mathematic & Economics.
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