Sales Support Executive, Funding Circle
3 days a week in office (Victoria Street, London)
Business finance that backs you and your business to succeed
Job no longer available
Business finance that backs you and your business to succeed
501-1000 employees
Job no longer available
3 days a week in office (Victoria Street, London)
501-1000 employees
Company mission
We are on a mission to build the place where small businesses go to get the funding they need to win
Role
Who you are
- Experienced working in a Sales Support or operations capacity; ideally within Lending
- Flexible and prepared to try something different and adapt to change quickly
- Highly organised and able to organise your day and week to maximise your efficiency
- Competitive and results-oriented with a desire to work hard and deliver a high volume of work with high attention to detail
- Able to build and maintain long lasting business relationships
- We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you
What the job involves
- As a Sales Support Executive, you will deliver exceptional service and partner with Sales Account Managers to guide borrowers through their Funding Circle journey, ensuring a swift and seamless payout experience
- You will become an expert in internal processes by collaborating with various internal and operational teams
- Deliver Exceptional Service: Deliver exceptional service to our borrowers by partnering directly with Sales Account Managers and Operational teams to meticulously guide our borrowers, ensuring an efficient journey to payout
- Own the Borrower Journey: Coordinate with borrowers to obtain essential documentation, ensuring speed and accuracy throughout. You’ll be responsible for validating documents for completeness and accuracy before submitting to our Operational teams
- Master Our Processes: Become an expert on our internal systems and processes to enable fast and proactive problem solving
- Effectively Manage Your Workflow: Own your pipeline to drive borrower application through to funding while maintaining internal CRM and providing timely updates as required
- Proactive Risk Management: Confidently identify, escalate, and mitigate any risks, issues, or control weaknesses that arise in your day-to-day work to protect the borrower journey and Funding Circle
Salary benchmarks
Our take
Funding Circle launched in 2010 and it was the perfect time in the market. After the financial crisis in 2008, financial institutions were hesitant to lend money. Loans to SMEs were at record lows.
This meant that Funding Circle's innovative platform - connecting investors and businesses directly - had immediate product-market fit and growth. Funding Circle remains incredibly focused on small businesses, and this set it apart from other lending platforms. The business has since expanded to the USA.
The company completed its IPO in September 2018 in a challenging economic environment in Europe and the USA. In 2020, however, trading in the group’s core UK market was helped by its participation in the government’s Coronavirus Business Interruption Loan Scheme – the company says it has been responsible for a quarter of CBILS loans by volume since it was accredited to join the scheme in April 2020. Funding Circle continues to be a leading SME financing platform, exemplified by its partnership with Bayview Asset Management, with whom it has surpassed £1 billion in funding for its Term Lending product.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
Genn, Head of New Channel Growth (FlexiPay)
Insights
Company
Employee endorsements
Focus on employee wellbeing
"We've moved to a hybrid way of working at FC. We have lots of employee benefits, from lunch budgets (Just Eat), to retail discounts, gym/health..."
Funding (last 2 of 7 rounds)
Jan 2017
$105.2m
SERIES F
Apr 2015
$150m
SERIES E
Total funding: $377.7m
Company benefits
- Annual learning budget
- Private Health insurance covering pre-existing conditions
- 5% Matched Pension
- 25 days holiday (excl. bank holidays)
- Access to Wellhub (formally Gym Pass)
- Dental Insurance
- Just Eat for Business allowance when in the office
- Enhanced parental and adoption leave
Company values
- Think smart
- Obsess over the customer
- Make it happen
- Be open
- Stand together
- Live the adventure
Company HQ
City of London, London, UK
Articles
Leadership
Lisa Jacobs
(CEO)Lisa is responsible for driving the company’s strategy and overseeing Funding Circle's operations in the UK and US.
Diversity, Equity & Inclusion at Funding Circle
Victoria Bradford-Hall (VP, People)
- At Funding Circle, we are on a mission to back small businesses like no other company has ever done before. To succeed, we need a team that reflects the diverse world of the customers we support. We are building a place where everyone truly feels they belong. We know our success is rooted in a culture where every Circler - regardless of background, identity, or experience - has the confidence to bring their whole self to work. In our fast-moving environment, we don't just "accept" diversity; we actively seek it out to help us spot opportunities and find a better way. We measure our success not just by what we achieve individually, but by the impact we have on others. Even if your past experience does not align perfectly with every requirement, we would still love to hear from you.
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