Senior Implementation Consultant, Jasper
$140-165k
Generative AI platform
Open for applications
Generative AI platform
501-1000 employees
Open for applications
$140-165k
501-1000 employees
Company mission
To help people break through writer's block to finally get their content done.
Role
Who you are
- 5+ years of experience in enterprise implementation, technical onboarding, or customer success roles within a B2B SaaS environment, preferably with enterprise clients
- Technical acumen, including familiarity with APIs, software configurations, and data flows related to AI or marketing technology
- Strong project management skills, with the proven ability to handle multiple concurrent implementations while maintaining quality and timelines
- Excellent communication skills, capable of translating technical concepts into clear, actionable steps for customers
- A consultative mindset focused on helping customers define business objectives and achieve measurable outcomes
- Experience working cross-functionally with Sales, Solution Architects, Product, and Engineering teams
- A passion for process improvement, and eagerness to refine and scale onboarding methodologies
- Experience in AI, MarTech, or content automation platforms
- Familiarity with workflow automation, CRM integrations, or customer data management
What the job involves
- As an Implementation Consultant, you will be crucial in leading enterprise customer onboarding, ensuring a seamless transition from purchase to full adoption. You will work cross-functionally with Sales, Solution Architects, and Customer Success to define customer needs, configure solutions, and optimize onboarding processes
- Beyond technical onboarding, you will also contribute to the technical intake process, ensuring that Jasper’s internal teams clearly understand customer environments, challenges, and implementation requirements. This role is ideal for a problem-solver who enjoys building scalable frameworks while working directly with enterprise customers
- This fully remote role reports to the Senior Director of Customer Success and is open to candidates located anywhere in the continental US
- Guide enterprise customers through a structured onboarding process, ensuring seamless adoption
- Configure out-of-the-box integrations, user roles, permissions, and automation workflows
- Develop best practices, checklists, and adoption milestones to improve customer time-to-value
- Ensure a structured handoff to Customer Success, providing key insights for long-term success
- Assist customers in customizing out-of-the-box Jasper apps to fit their workflows
- Work alongside Solution Architects to support API integrations and enterprise customizations
- Identify common implementation patterns to improve repeatability and automation
- Gather customer requirements during onboarding and communicate technical needs internally
- Provide feedback to Product and Engineering on customer trends and technical gaps
- Develop repeatable onboarding frameworks to improve efficiency and reduce manual efforts
- Identify automation opportunities to improve implementation speed and scalability
Our take
Jasper allows enterprises to create written copy and content quickly for a range of purposes, from SEO rankings to ad conversions and social media posts across a growing list of languages.
While AI has been going mainstream across many industries, its use in creative content production, rather than content analysis, has largely been met with doubt. Jasper is attempting to up the standards with its writing assistant, which can generate original long or short form content based on a short brief.
With over 100,000 customers, Jasper is used by a number of high-profile companies such as Google, IBM, and Airbnb. While ChatGPT has been dominating the news space surrounding generative AI, it has significant limits resulting from overburdened servers and a long waitlist to use the product - whereas JasperAI provides faster results and is readily available. The company is well set to see further growth as it rides the rising popularity wave of generative AI.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
211% employee growth in 12 months
Company
Funding (1 round)
Oct 2022
$125m
SERIES A
Total funding: $125m
Company benefits
- Unlimited Paid Time Off
- 401(K) Matching
- 100% Employer Paid Medical, Dental and Vision Insurance
- Happy Hours & Fun Events
- Paid Holiday & Sick Days
- Paid Parental Leave
- Full-time employees receives a monthly stipend to support their version of self-care & wellness
Company HQ
Treemont, Austin, TX
Leadership
Dave Rogenmoser
(Co-founder, CEO)Prior to Jasper, was CEO of Proof, a web personalization platform, which was founded with Jasper co-founder Chris Hull. Previously co-founded RedWood Recruiting.
Chris Hull
(Co-founder)Before co-founding Jasper, was on the founding teams at web personalization platform Proof, as well as Pinpoint PT, a reference tool for physical therapists and DPT students.
JP Morgan
(Co-founder, CTO)Was a co-founding CTO of of Proof alongside Chris Hull and Dave Rogenmoser. Previously co-founded and was CTO of online invoicing platform Payfunnels.
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