Senior Product Manager, MANUAL
Growth Platform
+ Share options
3-5 days a week in office
Healthcare at scale
Be an early applicant
Healthcare at scale
201-500 employees
Be an early applicant
+ Share options
3-5 days a week in office
201-500 employees
Company mission
To extend the healthy years of lives for a large part of the population in the UK, Brazil, and beyond focusing on life-impeding conditions like hormonal imbalance, obesity, hair loss and menopause.
Role
Who you are
- Analytical thinker with three to five years of product management experience in tech-first organisations
- Proven experience owning the vision, strategy, and roadmap for a product area end-to-end
- Comfortable working with in-house engineering teams from concept through to launch and iteration
- Exposure to internal tools, content platforms, or marketing platforms
Desirable
- Familiarity with telehealth or digital healthcare platforms
- Experience in category management, digital marketing, growth marketing, or marketing technology roles
- Understanding of SEO principles and website performance optimisation
- Experience with design tools such as Figma or Sketch
- Familiarity with A/B testing platforms like Optimizely or VWO
- Experience using web analytics tools like Google Analytics or Hotjar
- Understanding of CMS platforms
- Knowledge of marketing attribution and multi-touch attribution models
What the job involves
- We're seeking a Senior Product Manager, Growth Platform to help scale our business exponentially
- You will own & evolve our category management, website and marketing technology stack
- Enabling teams to launch, test and iterate on new features and experiences with minimal engineering support
- This is a high leverage role responsible for building the platform that creates exponential topline growth as well as bottom line impact for the business
- Define and lead the long-term product strategy and roadmap across website, category management, and marketing tools
- Analyse data and conduct user research to identify trends, bottlenecks, and improvement opportunities
- Establish North Star metrics and KPIs to guide product development
- Build configurable low- or no-code systems for teams to launch and manage categories with minimal engineering support
- Collaborate with design to develop scalable design patterns, components, and guidelines for the website
- Optimise the marketing technology stack for performance, efficiency, and scalability
Application process
- Hiring manager screening
- Initial core competencies interview
- In-person case study
- On-site interviews with stakeholders across the business
Salary benchmarks
Our take
MANUAL is a digital healthcare clinic supporting patients with life-changing conditions such as hormonal imbalance, obesity, menopause and hair loss across the UK and Brazil. It does this with a blend of doctor-specialist services, prescription medication backed by science, and digital products informed by behavioural change.
It works to remove the stigma around health problems such as obesity, hormone imbalances and menopause through teleconsultations, testing, regular check-ins and a range of tools, supplements and medications to treat common issues like poor sleep, hair loss, erectile dysfunction and skin conditions. Originally focused solely on men's health, the service led a shift in attitudes among its customers, with about half the men using the service to treat more than one condition, indicating that they're not just seeking help for the worst health issue that they're experiencing. Since then it has opened its services to all genders with a hope to sift attitudes on a wider variety of health issues.
The company has raised an impressive amount of capital, most recently in 2024. And this funding is being used to expand its reach and enhance its services, particularly focussing on treatments for hormonal imbalance, obesity, and hair loss.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Sep 2024
$39.5m
EARLY VC
Mar 2021
$30m
SERIES A
Total funding: $74.6m
Company benefits
- Generous stock option plan
- Private medical insurance plan (Amil S750)
- Access to English learning platform with 1 class hour per week
- Gym and wellness benefit with Wellhub
- Hybrid role based in São Paulo, with 1 week per month of in-person working (usually last week of the month)
- 22 business days of vacation
- A growing team with plenty of opportunities for progression, ownership of goals and a direct impact to MANUAL
Company HQ
Southwark, London, UK
Articles
Leadership
George Pallis
(Co-Founder & CEO)Previous the Global Head of Marketing at Deliveroo and Head of Performance Marketing at TransferWise.
Diversity, Equity & Inclusion at MANUAL
- Diversity and Inclusion at MANUAL is about fairness. It's a fabulous virtuous circle and we are fusing on:
- Conversations - we are creating a common language via initiatives such as our monthly Tea & Learns, our IWD spotlight on our incredible female-identifying employees, our ongoing celebrations…
- Learning - we are offering D&I trainings catered to our needs such as unconscious bias, psychological safety, mental health support...
- Measurement - we are proud of our 93%+ favourable responses in our monthly pulse confirming that everyone feels welcomed and all voices are listenned to at MANUAL.
- Culture - we are feedback-driven culture, we are humble and love to learn from each other!
- We are committed to equal employment opportunities regardless of gender, age, disability, race, religion or belief, sexual orientation and gender reassignment, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and potential termination.
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