Associate Account Executive, Faire
$100-137.5k
OTE
+ Equity
3 days a week in office
Online wholesale marketplace
Job no longer available
Online wholesale marketplace
1001+ employees
Job no longer available
$100-137.5k
OTE
+ Equity
3 days a week in office
1001+ employees
Company mission
To empower brands and retailers to strengthen the unique character of local communities.
Role
Who you are
- You love problem solving and finding ways to match customers goals with business opportunities
- You are comfortable operating in ambiguity and are excited by the idea of new goals, ways of working, and customer challenges that come with start-up life
- You want to work in a cross-functional role where you can contribute to marketing, product and customer success focus areas and roadmaps
- Role is based in San Francisco with expectation of 3 days in office
- At least 1+ years of sales experience
- Expertise running a sales pipeline and ability to effectively manage multiple relationships at a time
- High level of flexibility and excitement for a fast-paced environment with constant change
- Motivated by and invests heavily in the success of your team
- Passion and empathy for customers in the retail landscape
- Analytical and data-conscious
- Operationally-minded and driven by process
- Calm and collected; eloquent and concise in your communication
- Experience and comfort with technology and learning new SaaS or AI tools (ie, Salesforce, SalesLoft, Mode, Sales Navigator, custom internal tools) is a plus
What the job involves
- As an Associate Account Executive, you’ll be a trusted advisor to brands, helping them succeed by tailoring growth strategies to their goals, identifying opportunities, and driving incremental revenue growth
- This role is a blend of strategic thinking and hands-on sales execution. You’ll own a portfolio of brands within a specific category (Gift & Home, Apparel, or Food & Wellness), proactively identifying and onboarding the best-fit brands for Faire
- We’re looking for a customer-obsessed self-starter who is energized by the challenge of building relationships - from the C-level to the operational leader, identifying growth opportunities, and optimizing brand success on Faire
- Manage a book of business (territory) with the goal of optimizing the incremental order volume that new brands bring to the Faire platform - including identifying who to target and how to engage them across multiple channels
- Be able to set your own sub-targets that ladder and influence your overall goal and hold yourself accountable to achieving them
- Independently leverage business and customer data to to identify prospects that could be a good fit for Faire based on category insights, seasonality, and patterns of previous success from existing customers
- Support your customers through their first quarter on Faire - helping them understand what Faire offers and guiding them through best practices to receive orders
- Independently lead a best-in-class sales cycle from activation to early success
- Lead every customer interaction with an ability to ask a personalized set of questions to understand every customer's unique business and, based on those responses, shape Faire’s value propositions to meet each unique customer’s set of problems
- Partner directly with customers’ sales and marketing teams to incorporate Faire’s platform into their workflows and collateral - educating them on how best to drive success on Faire
- Develop a personalized onboarding plans based customers needs that can balance both near- and long-term success for Faire and the customer
- Be able to independently make the decision on when to move forward or pass on a potential prospect if the partnership is unlikely to succeed
- Be an expert in the Food & Beverage category on FaireAct as a category manager for your vertical - identifying insights, trends, and product blockers - to use in planning process and in thought leadership collateral
- Be solution-oriented to common objections or roadblocks to category growth. Size the opportunity of the unlock, resources needed, and act on it with product & leadership teams
- Understand how competitors & industry players operate and Faire’s key differentiators
- Research trends and noteworthy events happening across the industry, your vertical and with your key accounts
- Use your existing apparel industry knowledge to navigate customer conversations and recommendations regarding independents, price point, working alongside sales reps, and how to use Faire at trade shows
- Collaborate with and mentor a dedicated SDR on prioritization and messaging strategies for key accounts
- Represent the Faire brand across the wholesale industry
- Drive Faire’s value props, messaging and strategy across various surface areas from nurture emails to call outreach to in-person tradeshows, events and customer visits
- Research and identify new business opportunities to pursue to drive up incremental revenue for Faire platform
- Develop content for and host webinars to engage leads in your vertical and/or share out best practices for onboarding success
- Collaborate with marketing to develop top of funnel messaging to live on websites, paid advertising, and nurture emails to drive leads
Our take
Faire is helping retailers find and buy wholesale merchandise for their stores, pairing independent brands with retailers. The company connects two million retailers globally to hundreds of thousands of brands across the globe.
In addition to a large catalog, the company attracts smaller retailers by offering net 60-day terms and free returns to boost confident buying at unpredictable times. Faire has seen impressive growth, reporting 300% year-on-year volume growth and a valuation of over $12.6B following its most recent tranche of funding from Shopify.
This investment is funding its continuing expansion into European and Australian markets, while accelerating product development, focusing on its OS for wholesale. It is also hiring talent globally as it takes aim at becoming a kind of Amazon for local and indie brands that want to sell globally.
Steph
Company Specialist at Welcome to the Jungle
Insights
109% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
May 2022
$416m
SERIES G
Nov 2021
$400m
SERIES G
Total funding: $1.5bn
Company benefits
- Comprehensive healthcare: Including Health, Dental, Vision and Disability for all our locations.
- Time off: Paid time off, holidays and company-wide "Faire Fundays".
- Parental leave: Generous parental and family leave, as well as fertility support benefits.
- Productivity support: Monthly stipends to help cover work from home connectivity needs.
- Annual learning grant: For personal and professional development, as well as unlimited access to training courses through LinkedIn Learning.
- Thoughtfully designed spaces: All of our offices have been designed with local in mind – from our architects to our coffee blends.
- Fitness and well-being benefits: Including monthly credit towards your wellness-related programmes.
- Mental health benefits: Including free access to Modern Health therapists and resources.
- Charitable matching: Faire will match up to £250 of your charity donations, every year.
- Career planning: Whether you want to grow as a leader, hone your craft or explore a new discipline, our career framework allows space for you to explore.
Company HQ
Mission District, San Francisco, CA
Leadership
Max Rhodes
(Co-Founder & CEO)Previously an Advisor at Blunt Umbrellas and a Director of Consumer Product at Square.
Marcelo Cortes
(Co-Founder 7 Chief Architect)Previously a Senior Software Engineer at Google. Prior to that, they co-founded FreePoint Inc.
Jeff Kolovson
(Co-Founder & COO)Previously an Operations Lead at Square. Prior to that, they were a Business Analyst for McKinsey and Co.
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