Revenue Operations Manager, Neo4j
Sales and Renewals
$100-135k
+ Stock Options
More information about location
Graph intelligence platform
Job no longer available
Graph intelligence platform
501-1000 employees
Job no longer available
$100-135k
+ Stock Options
More information about location
501-1000 employees
Company mission
To help the world make sense of data.
Role
Who you are
- 4+ years of experience in services operations, sales operations, or a similar role
- Exceptional analytical skills with the ability to derive meaningful insights from data, coupled with excellent business acumen
- Hands-on experience with sales and operational processes, demonstrating a capacity to drive efficiency and effectiveness in a fast-paced environment
- Strong familiarity with SaaS selling motions, particularly in the context of license and subscription renewals
- Strong presentation skills, capable of conveying crucial insights clearly across all levels of the Sales and Customer Success Organization
- Ability to work independently and make informed decisions in a dynamic setting
- Proven experience in implementing and managing scalable processes and procedures
- Collaborative team player, adept at partnering with leadership and working closely with frontline staff
- Outstanding communication skills, both upwards and downwards in the organizational hierarchy
- Proficient in working with and enhancing major revenue systems, particularly CRM
- High level of organizational skill with a drive for continuous improvement and impactful results in a fast-paced environment
- Independent problem-solving skills with the ability to propose and implement solutions
- Bachelor's degree in Business Management, Finance, or a related field is preferred
What the job involves
- As a Client Services Ops Manager at Neo4j, you will play a pivotal role in driving our accelerated growth and fostering strong collaborations across Renewals, Professional Services, Customer Success, and other key departments
- Your contributions will be instrumental in implementing effective revenue growth strategies on a global scale
- In this role, you will contribute to Neo4j's accelerated growth and will ensure strong collaboration between Renewals, Customer Success, Technical Services and other teams, to help implement revenue growth strategies
- Take charge of renewing SaaS licenses, a key aspect of our revenue strategy. Your expertise will ensure timely and effective renewal processes, contributing directly to our bottom line
- Lead the development and optimization of sales operations processes, focusing on efficiency and scalability. Your hands-on approach will be critical in refining our sales strategies and operations to support customer acquisition, expansion, and retention
- The role will require cross-functional partnership to provide insightful reports / metrics, and scalable processes, strategies and tactics to enable us to grow and capture market share across the world
- Participate actively in operational planning related to customer acquisition, expansion, and retention, aligning with our revenue and efficiency objectives
- Ensure high standards of quality and consistency in planning, forecasting, and other initiatives led by Customer Services Operations
Our take
Innovation in database models has developed gradually over the past decade, from scale-out SQL, to key-value stores. Every now and again, something comes along to change the game, and such is the case with Neo4j.
Offered as either a self-hosted database or cloud service, Neo4j is a graph database development platform that focuses on the connections between individual data entities. This offers insights into how systems, people, locations, and seemingly unrelated data points are related so that users can address complex data questions, such as business recommendations, AI, fraud detection, and more. The company is seen as a leader in graph technology with unlimited scaling, which was demonstrated when, in 2021, it produced a record-breaking graph database with over a trillion relationships.
Graph-based data models are now crucial components for AI and machine learning applications, and Neo4j has achieved an impressive number of funding rounds and amassed hundreds of enterprise customers using its product. These include Airbnb, eBay, Lyft, and NASA, the latter of which used graph database technology from Neo4j during the development of the Orion spacecraft.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Nov 2024
$50m
LATE VC
Nov 2021
$66m
SERIES F
Total funding: $633.2m
Company benefits
- Competitive health and financial programs tailored to each region
- Work-life balance initiatives
- Cross-functional collaboration opportunities
- Employee Resource Groups (ERGs)
- Mentorship programs
Company HQ
Hayward Park, San Mateo, CA
Leadership
Emil Eifrem
(Co-Founder & CEO)Having studied at Linköping University, they spent over 3 years as Chief Architect at Windh AB, before working as CTO for almost 5 years. They left this position in January 2007 to found Neo4j, where have worked since as CEO.
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