Product Manager, Mapp
Insight-led customer experience platform
Job no longer available
Insight-led customer experience platform
201-500 employees
Job no longer available
201-500 employees
Company mission
To liberate marketers to do what they do best — envision big ideas and put them into action.
Role
Who you are
- Education: Bachelor’s degree in Computer Science, or a related field
- Experience: Experience in product management, preferably in a SaaS or software development environment
- Technical Expertise: Strong understanding of software development processes and familiarity with BI systems, APIs, and data structures. Basic programming skills are a plus
- Communication Skills: Exceptional verbal and written communication abilities, with a talent for conveying complex technical concepts in a clear, concise manner
- Problem-Solving: Excellent analytical and problem-solving skills, with the ability to think strategically and creatively
What the job involves
- As a Product Manager, you will play a crucial role in expanding our product's reach and capabilities
- Your primary responsibility will be to oversee the development of our data backend, with a focus on data processing and data storage
- The data lake, data warehouse and the corresponding data processing pipelines are the foundation for our products. Because of that you will be involved in many cross-team projects
- As a secondary responsibility, you will be guiding the development of our internal administration tools that are used for product instance creation and configuration, among other things
- Strategic Planning: Translate Mapp’s product vision and strategy into a roadmap for our Data Processing and Data Lake teams
- Project Management: Create and maintain a backlog, working with stakeholders and the engineering team to set priorities
- Specification Development: Craft clear, detailed product requirement documents to outline the desired functionality
- Product Development: Work closely with engineering teams to guide product development, ensuring that the backend infrastructure supports the evolving needs of our clients, focusing on efficiency, scalability, and security
- Market Analysis: Conduct market research to understand emerging trends and technologies, applying these insights to enhance our product offerings
- Stakeholder Collaboration: Collaborate with cross-functional teams, including sales, marketing, and customer support, to gather feedback and integrate it into product development
- Performance Monitoring: Monitor and analyze product performance, making data-driven decisions to improve functionality and user experience
- Risk Management: Identify and mitigate risks associated with data processing and storage, ensuring compliance with relevant regulations and best practices, i.e. Data Privacy / GDPR
Our take
Mapp provides an insight-led customer experience platform that lets businesses leverage their data to generate actionable intelligence for marketing strategy, as well as predict what their customers are going to do next.
Mapp means companies can tailor their customer experiences dependent on what particular clients want and need. It integrates easily with existing marketing ecosystems, making data easy to absorb and unify without having to change existing workflows. In addition, its unified "single customer" data view allows for hyper-personalization because it gives a 360-degree profile of individual customers.
As client acquisition and retention becomes more complex, there is a real need for solutions like Mapp's, and its pool of potential customers is vast. Moving forward on the back of 2025 funding, the company will focus on innovation and developing cutting-edge features in order to build its position as a leader in the ever-growing MarTech space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2025
$13m
GROWTH EQUITY VC
Sep 2013
$1.8m
SEED
Total funding: $14.8m
Company benefits
- Flexible & hybrid working
- Flexible unlimited vacation policy
- Social events decided by employees, such as wakeboarding, escape room, or paintball… anything is possible
- All our offices have a dedicated area where you can recharge your batteries and socialize with your colleagues
- Personal development program
- Modern office space with ergonomic office furniture
- Fresh fruit in the kitchen
- Joint sports activities like charity runs, football, jogging or beach volleyball
- Opportunity to volunteer for charitable causes during normal working hours up to 4 days per year
Company HQ
City of London, London, UK
Leadership
James Brooke
(CEO)Previously Operating Partner at Haatch, Strategic Board Advisory at StoryStream and was the CEO at Sweft.
Salary benchmarks
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