Global Partner Operations Manager, Litmus Automation
3 days a week in office (Downtown Toronto)
Industrial edge data platform
Posted today
Industrial edge data platform
101-200 employees
Posted today
3 days a week in office (Downtown Toronto)
101-200 employees
Company mission
To enable the next wave of digital transformation for the biggest and most innovative companies in the World – making Industrial IoT, Industry 4.0 and Edge Computing a reality.
Role
Who you are
- 7+ years of experience in partner operations, channel operations, or similar role with focus on enterprise partnerships
- Proven experience with cloud marketplace management (AWS Marketplace, Azure Marketplace, Google Cloud Marketplace)
- Hands-on experience with PRM platforms and partner analytics tools
- Strong background in revenue operations, deal registration processes, and partner-influenced revenue tracking
- Experience with GSI/SI partner programs, onboarding, and enablement at enterprise scale
- Proficiency with CRM systems (Salesforce preferred), marketing automation, and partner management tools
- Knowledge and expertise in industrial AI, industrial IoT, industrial edge computing, and Industry 4.0
- Strong cross-functional team collaboration as well as the ability to operate as an individual contributor
- Advanced Excel/Google Sheets skills with experience in data analysis, reporting, and dashboard creation
- Experience with partner/customer mapping, data visualization, and analytics platforms
- Familiarity with QBR/ROB processes, sales methodologies, and GTM framework development
- Understanding of private offers, co-sell motions, and cloud provider partnership models
What the job involves
- We are looking for a Global Partner Operations Manager to be the strategic backbone of our partner ecosystem, ensuring our partnerships operate smoothly, scale effectively, and deliver exceptional value to both Litmus and our partners
- You'll work cross-functionally to optimize partner experiences, drive operational excellence, and enable our partner team to focus on what they do best—building relationships that matter
- Manage and optimize cloud portal listings across AWS, Azure, and Google Cloud marketplaces
- Create and execute private offers, custom pricing, and co-sell opportunities through cloud provider portals
- Optimize marketplace presence through listing optimization, competitive positioning, and performance analytics
- Coordinate with cloud provider teams to maximize visibility and conversion rates
- Own day-to-day management and optimization of our PRM platform and related tools
- Build and refine partner lifecycle management processes from prospect to renewal
- Implement automation tools and workflows to improve partner experience and team efficiency
- Develop and maintain comprehensive partner/customer mapping strategies and analytics dashboards
- Create data-driven insights on partner performance, pipeline health, and revenue attribution
- Implement advanced reporting and analytics to drive strategic partner decisions
- Execute against global partner sales and services capacity plans in alignment with partner sales leadership
- Lead Global Systems Integrator and Systems Integrator onboarding programs for both sales and technical teams
- Design and deliver comprehensive partner enablement programs, certifications, and training materials
- Create and manage sales plays, competitive battle cards, and go-to-market strategies with partners
- Establish partner office hours for ongoing technical and sales support
- Manage end-to-end revenue operations for partner-sourced and partner-influenced opportunities
- Own and optimize deal registration processes, conflict resolution, and partner attribution
- Develop and maintain Quarterly Business Review, Rhythm of the Business, planning efforts, and GTM plans working with partner sales managers
- Create and optimize partner success metrics, KPIs, and reporting dashboards
- Manage partner data integrity across CRM, partner portal, and other systems
- Oversee partner compliance programs including certifications, agreements, NDAs, SOWs, and purchase agreements
- Ensure all partners meet required certification standards and maintain compliance documentation
- Coordinate with Legal teams on contract negotiations and agreement management
- Maintain audit trails and compliance reporting for partner relationships
- Develop and maintain a comprehensive Partner Health Index with key performance indicators
- Conduct regular partner health assessments and implement improvement plans for at-risk relationships
- Drive partner success initiatives and expansion opportunities
- Develop partner segmentation strategies to optimize resources and maximize outcomes
- Create scalable communication cadences and touchpoint strategies
Our take
One of the biggest challenges in Industry 4.0 is the need for vast amounts of operational data to fuel Machine Learning and AI models. However, this data is often scattered and siloed across different systems, making it difficult for many enterprises to access.
Litmus Automation is addressing this issue with a platform that collects data from both modern and legacy industrial systems and makes it easily available to third-party AI and ML models, allowing them to be deployed across factories and warehouses.
Founded in 2014, Litmus has thrived as the Industrial IoT space has seen significant investment and growth. The company has attracted strong funding, with its main investor being industrial automation leader Belden, which speaks volumes about the confidence in Litmus' technology and its potential for scaling.
Freddie
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Flexible Time Off + Public Holidays
- Medical, Dental + Vision Insurance
- Eligible for Continued Learning + Stock Options
Company HQ
Santa Clara, CA
Leadership
Vatsal Shah
(Co-Founder & CEO)Experience in automation-focused Industrial Design Engineering from Arvind Mills and Rockwell Automation in India.
John Younes
(Co-Founder & COO)Completed a Master of Science in Management as part of the Global Entrepreneurship Program - a joint initiative between EMLYON Business School (Europe), Zhejiang University (Asia) and Purdue University (USA).
Sacha Sawaya
(Co-Founder & CFO)Former Investment Banking & Management Analyst with experience from National Bank Financial (Canada), Natcan, Imperial Capital Corporation, and Merrill Lynch. Advisor at MedTech startup Steadiwear Inc, and Canadian Technology Accelerators Startup Mentor.
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