Business Development Representative, Planhat

Salary not provided
Junior and Mid level
Boston
Planhat

Customer success software

Be an early applicant

Planhat

Customer success software

101-200 employees

B2BEnterpriseAnalyticsCustomer serviceSaaSSales

Be an early applicant

Salary not provided
Junior and Mid level
Boston

101-200 employees

B2BEnterpriseAnalyticsCustomer serviceSaaSSales

Company mission

To help technology companies build their business and make their customers more successful.

Role

Who you are

  • A proven track record of at least 12 months in B2B sales, SDR, BDR, or talent acquisition
  • A strong academic background, usually with stand out extra curricular achievements, such as competitive sports
  • A desire to take on a bigger challenge, and a 'no excuses' mindset
  • Curiosity: Always learning, and learning quickly - whether it's about new prospects, our product, technology, client success, or the sales process. Be open to, and thrive on feedback
  • Perceptive and focused: Alert to what people say. A knack for asking the right questions, and listening intently. Extraordinary communication, presentation, and interpersonal skills
  • Results driven: Set clear goals and achieve them. Self-motivated to succeed, and succeed in the right way. Create relationships, and deals that last

What the job involves

  • Our team are business-savvy, perceptive, and strategic. Within Planhat, we're the engine room that drives growth. For our prospective customers, we're the front-of-house, and all important first introduction to the company
  • Identifying prospects: and conducting outreach through calls, emails, and LinkedIn
  • Building strong relationships: with Customer Success leaders across the USA
  • Qualifying, then prioritising: the needs and aspirations of executives across different industries, seniority levels, and company sizes
  • Laying the groundwork: for customer discovery calls for Account Executives with prospects (SMB and Enterprise)
  • You will have responsibility from the get-go, and an accelerated career path awaits
  • Successful Business Development Representatives naturally grow into the Account Executive role
  • People who are strong in business development can easily move forward in many directions. There is significant opportunity for leading teams, expansions into new markets, and spearheading important projects

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Insights

Top investors

32% employee growth in 12 months

Company

Funding (1 round)

Apr 2022

$50m

SERIES A

Total funding: $50m

Our take

According to Planhat, even though acquiring customers is essential for the initial growth of a company, long-term sustainable growth comes from maximising the lifetime value of existing customers. The Sweden-based but globally remote startup provides a modern customer platform that helps clients analyse insights regarding their target audience, manage workflow and drive customer experience.

Planhat distinguishes itself from other customer success software like Salesforce and Totango through its rapid deployment and easy adoption. The platform provides a range of solutions, from customisable customer health scores to management reporting and CSM team performance. It's been taken up by thousands of teams globally and its corporate customers include the likes of Consensys, Alation and Adenza.

Initially a bootstrapped company, Planhat had already built a significant business by the time it closed its first investment round in 2022. This funding is being used to support the company's growth by scaling its commercial teams, accelerating its R&D and further developing the product.

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Freddie

Company Specialist at Welcome to the Jungle