Client Account Manager, Reddit
Mid-Market, Acquisitions
5 days a week in office
Online platform for thoughts, experiences and discussions
Open for applications
Online platform for thoughts, experiences and discussions
1001+ employees
Open for applications
5 days a week in office
1001+ employees
Company mission
To empower communities, and make their knowledge accessible to all.
Role
Who you are
- 3+ years experience in a Client Success, Account Management, or Media Planning/Strategy role within digital advertising, social media, or performance marketing
- Strong analytical skills, excellent communication, high attention to detail, and an organised, methodical, and proactive approach to working with a high volume of clients and internal teams
- Proficient in using data and working with Excel to provide insights, optimization recommendations and prove ROI
- Expertise in Test & Learn and Measurement Lift methodologies and creating structured learning agendas for clients
- Solid understanding of customer marketing funnel and traditional marketing ecosystem
- Understanding of digital measurement, tracking fundamentals and mobile measurement partners
- Tenacious and proactive approach to working through product, process, and client challenges
- Demonstrated ability to cultivate strong relationships with external partners
- A passion for social media, insights, client success and partnerships
What the job involves
- As an Acquisitions Account Manager, you are the critical success driver for new Mid-Market clients on Reddit
- Your mission is to rapidly onboard new accounts, establish a clear Test & Learn roadmap, drive campaign optimization, and achieve core client goals within the first six months
- You will prove the value of the platform by ensuring our clients are set up to succeed on Reddit, and will ensure clients are in a rapid scaling mode before graduating them seamlessly to the Same Store Growth (SSG) Account Executive team
- Client Onboarding & Strategy: Lead the process of them activating on Reddit for the first time by supporting them with the Business Manager and initial campaign creation processes
- Performance Optimization & Goal Attainment: Proactively analyze campaign performance data, implement a continuous Test & Learn roadmap (e.g., A/B testing creative, audience segmentation), and provide data-backed recommendations to help clients beat their initial goals
- Upsell & Revenue Scaling: Identify and secure scaling opportunities within the first two quarters by demonstrating clear ROI, leading to expanded budgets and seamless transition to the SSG team
- Cross-Functional Collaboration: Collaborate closely with internal teams to ensure clients are onboarded to Reddit effectively by submitting tickets to troubleshoot issues, and improve their set up and performance
- Graduation Readiness: Ensure all clients meet clearly defined Success Criteria and are positioned for high growth before formally transitioning them to the SSG Account Executive
- Monitor and analyze client account performance: The ability to articulate complex data stories in simple language to customers via meetings, presentations and emails
- Organic and paid: Introduce and upskill new advertisers on Reddit Pro and Reddit’s organic best practices, and create a journey for them to run across organic and paid successfully
Our take
Reddits is an online platform that hosts thousands of message board communities (known as subreddits) designed to foster authentic human connection. With more than 100,000 communities covering everything from food, entertainment, and sports to niche interests for highly specific audiences, there's virtually a space for everyone.
The platform attracts over 52M daily users and more than 50B monthly page views. While these figures are smaller than those of social media giants like Facebook and X, Reddits stands out by offering easily discoverable communities where users can dive deep into virtually any topic imaginable.
Today, Reddit continues to grow its user base and expand its reach, remaining a unique hub for conversation,m connection, and shared interests. With its strong community-driven model and steady revenue streams, it's most definitely positioned to stay a central part of online culture for years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
57% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2021
$410m
SERIES F
Feb 2021
$250m
SERIES E
Total funding: $1.2bn
Company benefits
- Comprehensive health benefits
- Flexible vacation & Reddit global days off
- Family planning funds & 4+ months paid parental leave
- Personal & professional development funds
- Paid volunteer time off
- Workspace & home office benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Steve Huffman
(Co-Founder & CEO)After co-founding Reddit in 2005, they stepped away from the company to co-found Hipmunk, where they were the CTO for 5 years. They returned to Reddit in 2015, and have been the CEO since.
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