Interim PeopleOps Partner, INSHUR
$80-100k
More information about location
2 days a week in office
Insurance for private hire, courier and food delivery drivers
Be an early applicant
Insurance for private hire, courier and food delivery drivers
101-200 employees
Be an early applicant
$80-100k
More information about location
2 days a week in office
101-200 employees
Company mission
INSHUR's mission is to make insurance fair and easy.
Role
Who you are
- We care more about how you think than what's on your CV. If you meet most of the skills and are excited about the problem, apply
- Startup/Scaleup Experience — Helping teams navigate change smoothly and adapt to rapidly evolving priorities
- Positive Relationship Management — Supporting teams with empathy and connecting with people across all levels of the organization
- Strong Organizational Skills — Managing multiple priorities and keeping various stakeholders aligned and supported
- Benefits & Payroll Administration — Managing end-to-end payroll and benefits programs, ideally with experience using Justworks
- Employee Relations Management — Handling conflict resolution, grievances, and policy guidance with care, fairness, and collaboration
- HR & Collaboration Tool Proficiency — Maintaining efficient daily operations using Slack, Google Workspace, HiBob, Justworks, and Lattice
- HR Documentation & Administration — Ensuring a high standard of accuracy and care in all record-keeping and general administration
- US Employment Law Knowledge — Keeping operations fully compliant and safe regarding US federal and state regulations
- AI Fluency & Automation — Applying AI tools practically, with extra bonus points for building, automating, or embedding them into workflows
- Office Management Experience: Prior experience in office management, coordinating facilities, or creating supportive, warm workspace environments is highly valued
What the job involves
- As our US PeopleOps Partner, you will be the heart of our US People operations, ensuring our team is productive, engaged, and fully compliant. You will run the onboarding and offboarding processes, act as the primary point of contact for our US offices, and manage everything from payroll and benefits to employee relations
- This is an interim position reporting directly to the Director of People, sitting within a close-knit team of 7
- Lifecycle Care — Ensuring a welcoming onboarding journey for new hires and a compassionate, respectful transition for departing team members to foster a lifelong sense of belonging
- Total Rewards Execution — Delivering accurate, timely payroll and benefits through Justworks while quickly resolving team inquiries
- People/HR Compliance & Administration — Maintaining meticulous records and transparent US policy documentation aligned with legal guidelines
- Team Guidance & Mediation — Providing thoughtful support and conflict resolution to managers and team members to foster a fair, safe, and positive environment
- Employee Lifecycle Collaboration — Partnering with the broader People and Talent team to support everything from learning and development to performance reviews
- Cultivate a vibrant and welcoming workplace: Oversee facilities management for our NYC office, ensuring a warm, lively, and inclusive environment where our team feels comfortable and supported
Application process
- Screen: A 30-minute call with the Talent team. We'll cover the role, your background, and your questions
- First interview: A 45-minute video call with the Director of People and People Ops Lead to discuss your experience in People Operations
- Final stage: A practical scenario-based task and discussion focusing on US benefits, payroll, performance management and employee relations with Director of People and Senior People Partner
- We design this to be a two-way conversation. Come with questions — we want you to leave knowing whether this is the right move for you
Our take
INSHUR has created a technology-focused insurance platform catered to private hire, courier and food delivery drivers, allowing them to take out flexible policies to suit their work patterns. The traditional process of meeting with brokers takes up valuable time that could be spent working. After initial success in New York, INSHUR expanded to the UK, being the first flexible insurance company of its kind. It has a partnership with Uber, securing its place in the market and making it the go-to for many drivers.
With INSHUR, drivers can take out policies that cover them only for the days they are working. They can choose a fixed term from 7 days to an annual policy to suit their working schedule, far more flexible than the traditional options of 30-days, 90-days or a year.
INSHUR launched its in-house UK claims operation in 2020, whilst it has been partnered with Uber since 2018. These strategic moves enable the leading insurtech to effectively provide a supportive, fully transparent experience for customers without outsourcing any of the claims journey. This approach will also help control costs, allowing savings to be passed on to its policyholders.
The car insurance industry has been lacking innovation for some time, so INSHUR and similar companies (such as Cuvva) are set to significantly disrupt the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jul 2025
$35m
GROWTH EQUITY VC
Oct 2024
$19m
LATE VC
Total funding: $116m
Company benefits
- 30 days holiday on top of any company holidays
- Private healthcare (or insurance) for you and your family
- 13 weeks fully paid parental leave regardless of your gender
- Generous quarterly personal development stipend
- Monthly flexible wellbeing allowance to help you remain healthy and productive
- Flexibility to choose your own place of work and flexible working hours
- Generous annual training allowance and regular learning opportunities
- Choice of laptop, monitor and top of the range kit
- Individual learning budget, personal development plans, levelling & progression frameworks, coaching and ongoing learning opportunities
- We have a flexible and hybrid-remote ethos and have adopted ‘remote-first’ principles. We value personal wellbeing and fully support flexible/remote working which we won’t restrict unless absolutely necessary
Company HQ
Garment District, New York, NY
Leadership
Dan Bratshpis
(Co-Founder & CEO)Previously COO at TFG Ltd., a global clothing retail group.
David Daiches
(Co-Founder & COO)Previously COO then CEO at Insurecom and Strategy Director at OpenUnderwriter, an insurance software company.
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