Growth Marketing Associate/Manager, US Mobile
Data
$80-160k
5G connectivity provider
Posted today
5G connectivity provider
201-500 employees
Posted today
$80-160k
201-500 employees
Company mission
To revolutionize wireless by building the next-generation connectivity platform.
Role
Who you are
- Bachelor’s degree in Marketing, Business, Data Analytics, or a related field
- 2-5 years in marketing analytics, lifecycle marketing, CRM, or a similar role, ideally in the telecom or tech space
- Strong proficiency in data tools like BigQuery, SQL, Excel, and visualization platforms (Tableau, Power BI)
- Experience with marketing automation platforms (e.g., HubSpot, Marketo, Salesforce Marketing Cloud)
- Familiarity with customer segmentation techniques and data-driven marketing approaches
- Knowledge of A/B testing, conversion rate optimization, and campaign reporting
- Exceptional analytical and problem-solving abilities—you know how to turn complex data into clear, actionable insights
- Strong communication skills—capable of presenting findings to both technical and non-technical audiences
- Comfort working in a fast-paced, collaborative environment, ensuring cross-functional success
What the job involves
- US Mobile is looking for a Customer Analytics Associate to join our dynamic growth team and help shape the future of wireless!
- In this role, you’ll dive deep into customer data, turning insights into action to drive engagement, loyalty, and growth at every stage of the customer journey
- Your work will have a direct impact on how we drive more conversions, build better connections, enhance customer retention, and improve the overall experience for our users
- Analyze Customer Journeys: Study customer behavior across acquisition, onboarding, engagement, and retention to identify trends and pinpoint optimization opportunities
- Campaign Performance Reporting: Track, measure, and report on marketing campaigns across channels (email, SMS, app notifications, etc.), focusing on open rates, click-throughs, and conversions to improve key metrics
- Other Growth Performance Reporting: Stay involved with the rest of the Growth team to help track, measure, and report on the broader marketing campaigns (e.g. tracking referral programs, assessing feasibility of discounts offered etc)
- Customer Segmentation: Build and refine customer segments based on telecom-specific behaviors, demographics, and usage patterns to deliver personalized, relevant messaging
- A/B Testing & Experimentation: Design and implement experiments to evaluate marketing strategies and optimize workflows, such as upsell opportunities for data plans or retention messaging for customers nearing renewal
- Data-Driven Insights: Use tools like BigQuery, SQL, Excel, and visualization platforms (Tableau, Power BI) to analyze and interpret customer data, uncover actionable insights, and guide future marketing initiatives
- Customer Retention Strategies: Help create lifecycle programs and campaigns aimed at reducing churn, increasing customer lifetime value (CLV), and improving satisfaction
- Marketing Automation & Personalization: Collaborate with tools like Customer IO, HubSpot, or Salesforce Marketing Cloud to develop automated workflows and hyper-personalized strategies tailored to each stage of the customer journey
- Collaborate with Cross-Functional Teams: Work closely with product, sales, and data science teams to align marketing initiatives with company goals and the customer experience
- Trend Analysis: Stay ahead of telecom industry trends, emerging technologies, and best practices to keep US Mobile’s lifecycle marketing cutting-edge and effective
Our take
4G networks transformed our internet experience with faster speeds and better connectivity, and 5G is now taking this further with even quicker speeds. Although 5G is becoming more common, it remains relatively new and not universally available. Networks offering 5G can be costly and might not always match the features of 4G networks.
US Mobile provides 5G mobile data connectivity in the US, claiming to reach speeds of up to 3GB p/s through eSIMs that can be activated remotely. The company offers a range of plans from cheap "talk and text" to unlimited data packages, the latter of which comes with a variety of perks such as free streaming service subscriptions and free international calls.
Whilst the company will face competition from the growing number of 5G network providers, US Mobile stands out by focusing on providing access to all, from unlimited family 3GB p/s packages to individual basic text and call SIMs. The company also guarantees full US coverage, in addition to providing various group pool packages for families and businesses - features which should see it remain a strong option in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
20% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$31m
SERIES A
Jul 2021
$11.5m
SERIES A
Total funding: $46.5m
Company benefits
- Flexible working hours
- Gym reimbursement
- Free cellular service on the best network in the US
- Free lunch in NYC office & fully stocked kitchen
- Metrocard reimbursement
Company HQ
Midtown East, New York, NY
Articles
Leadership
Ahmed Khattak
(CEO)Founder of GSM Nation LLC from 2010 to 2015.
Salary benchmarks
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