Implementation Manager, Chronograph
+ Equity
Portfolio monitoring and diligence tools for private capital investors
Open for applications
Portfolio monitoring and diligence tools for private capital investors
101-200 employees
Open for applications
+ Equity
101-200 employees
Company mission
Chronograph was founded to bring next-generation technology to private capital markets.
Role
Who you are
- Ideal candidates will have come from a professional services background or other enterprise software / financial technology client success background, with substantial experience and demonstrated success in this regard
- Bachelor’s degree with four (3+) years’ of experience in professional services environment, ideally consulting, investment banking, private equity, technology client success, or similar
- Demonstrated excellence producing time-sensitive deliverables for sophisticated and exacting client base
- Experience with project management and skill in managing both internal and external stakeholders toward a successful implementation
- Experience using project management tools
- Desire to become a product expert
- Superb (written and verbal) communication skills
- Excellent organizational strategies
- Willingness to travel occasionally
- Entrepreneurial mindset and attitude. Your contributions will make a significant impact on our operations
- Ability to quickly adapt to a high-performance environment
- Flexibility and mindset open to performing a variety of tasks
What the job involves
- Bring your expertise to a highly collaborative, creative, and innovative team with a market-leading technology product suite
- We are seeking a highly motivated, organized, client facing & results-oriented, Manager to join our Client Solutions team to help scale our client implementations program
- Importantly, this role will be one of Chronograph’s first team members located in the United Kingdom, and there will be significant opportunities to work with our clients & help build and scale an international presence from our London offices
- You will work closely with internal project teams and client stakeholders to ensure our clients have a seamless onboarding experience, during client implementations
- This position will report to the Director of Client Solutions EMEA/APAC, while working across the entire Client Management division globally
- In addition to client engagement, the Implementation team coordinates closely across the organization and with executive leadership to ensure a comprehensive and cohesive approach to the client experience
- This is an exceptional opportunity for a driven, detail-oriented, top performer to become directly engaged with several of the world’s most sophisticated private equity investors and produce immediate impact within a globally-focused financial technology firm
- Chronograph offers an entrepreneurial environment where you will be able to proactively identify opportunities to develop and strengthen our client implementation function
- Support client implementation processes and initiatives
- Help build and scale Chronograph’s international footprint from the United Kingdom
- Document organizational processes and initiatives both internal to Chronograph and within client implementations
- Act as a client support resource during client onboarding owning client communications and deliverables
- Coordinate resources across Chronograph (Client Solutions, Data Operations, Product, Executive Leadership) to ensure timely completion of client deliverables and alignment on client priorities
- Coordinate with clients to align on agenda topics for weekly calls
- Discuss, implement and document client implementation choices and decisions
- Create and update client project plans tracking project milestone progress
- Produce flawless client deliverables to facilitate communication around complex project requirements
- Uphold Chronograph brand standards & values in every client interaction
- Learn how to implement a technology solution while working with a sophisticated client base
Salary benchmarks
Our take
The private equity market is changing rapidly, and the need for high-tech data solutions is rising. Chronograph solves this problem by building and delivering next generation tech for private equity firms.
Chronograph's technology is geared towards portfolio monitoring, and is marketed primarily towards institutional private equity and venture capital investors. Chronograph's software automates labour-intensive processes such as data collection and analysis, reducing risk and saving firms valuable time and effort.
Many software solutions for private equity are limited by a lack of integration capabilities. Chronograph has set itself apart by partnering with LemonEdge, which has streamlined its integrations considerably and was awarded substantial funding in 2022 from the likes of Summit Partners and NASDAQ Ventures. This is a strong indicator of the company's potential and scalability.
Steph
Company Specialist at Welcome to the Jungle
Insights
55% employee growth in 12 months
Company
Funding (1 round)
Oct 2022
$20m
LATE VC
Total funding: $20m
Company benefits
- Fully remote & hybrid options
- "Study abroad" program
- Unlimited vacation
- 'Do not disturb' time
- Health, Dental, & Vision
- On-site gym & bikeroom
- Quarterly 'Team Weeks'
- Customized development tracks
- Company social events
- Stocked kitchen & goodies
- Substantial annual raises
- Equity participation
- Accelerated promotion
Company HQ
Williamsburg, NY
Leadership
Charlie Tafoya
(CEO & Co-Founder)Previously co-founded KnowledgePort Solutions and worked in Investment Banking at Bank of America Merrill Lynch. Then joined Pantheon Ventures' Private Equity team.
Michael Bridge
(President & Co-Founder)Started out as a Consultant at Oliver Wyman and was a Principal at Lee Equity Partners.
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