Credit Risk Analyst, OVO
£38-50k
Eligible for an on-target bonus of 15%
1+ day a week in office
Powering human progress with clean affordable energy for everyone
Job no longer available
Powering human progress with clean affordable energy for everyone
1001+ employees
Job no longer available
£38-50k
Eligible for an on-target bonus of 15%
1+ day a week in office
1001+ employees
Company mission
We're on a mission to lower carbon emissions to zero by 2035, helping our customers reduce theirs at the same time - we call this Plan Zero.
Role
Who you are
- Top 3 qualities for this role: Curious, problem solver, attention to detail
- You’ll be a successful Credit Risk Analyst at OVO if you…
- Have experience in a similar data or analytical role
- Are curious / strong problem solving skills
- Have experience in core analysis technologies, with excellent SQL/ Big Query & Excel/Sheets skills
- Can confidently build and present meaningful data visualisations, in Excel/Sheets and ideally a dashboarding platform such as Tableau
- Can interpret graphical representations of data, draw conclusions and make recommendations
- Have experience in cloud data services such as Google Cloud Platform
- Have statistical knowledge including sampling, significance, hypothesis testing and basic probability theory
- Are highly numerate & analytical, able to delve into the detail but understand the strategic view
- Are able to document and version control your work so others can pick it up and build on it
- Have proven ability to engage productively with internal and external partners
- Have experience of working in a fast paced environment where prioritisation is required
- Have excellent presentation and communication skills - able to articulate results clearly and concisely to senior team members
- Have experience programming for analytics such as in Python or R
- Have an understanding of basic programming principles such as names, types, lists, arrays, control flow, exceptions
What the job involves
- Role OVO-View
- Team: Customer Balances - Unsecured Revenue
- Reporting to: Unsecured Revenue Strategy Lead (interim to Charlotte Bloor)
- This role in 3 words: Credit Risk, Analysis, Insight
- You'll be working within the Customer Balance Value Stream
- As an Analyst, you will be responsible for the effective management of key debt prevention strategies, processes, analytics and MI which underpin the Collections operation, allowing it to function, manage risk and drive reductions to debt balances whilst increasing revenue
- Your key outputs will be:
- Providing insight and recommendations to drive the department strategy to optimise revenue performance
- Assess trends and performance against targets and key performance indicators
- Develop and implement user friendly reports which support performance analysis & decision making, ensuring a high standard of accuracy
- Commercial modelling, creating cost/benefit analysis of proposed actions and outcomes
- Reduce manual effort through automation
- Working with third-parties to improve decision strategies, tracing solutions and customer risk profiling
- Building data pipelines for data integration
Salary benchmarks
Our take
On average, home energy represents 26% of our carbon footprint. Ovo Energy wants to bring this to zero by providing cheaper, greener and simpler energy to customers. They are analysing meter data to deliver easy, personalised actions, turning electric vehicles into power stations with clever chargers, and building energy-efficient heaters. For households, their offering is organised into four different energy plans. that include interest rewards on energy credit balance.
In 2020, OVO completed the acquisition of SSE Energy Services' retail arm for £500 million, meaning that the challenger brand now has around 4 million customers in the UK.
While helping Ovo members halve their carbon footprints, the company is also working towards becoming a net zero carbon business by 2035. The challenges ahead for the company include encouraging consumer behaviour change, shifting towards subscription models for home energy use.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Inspiring mission
"The mission to provide Green energy to all customers, and to enable all our customers to start on a journey towards zero carbon living is written in..."
Funding (last 2 of 3 rounds)
Jul 2023
$268.6m
GROWTH EQUITY VC
Feb 2019
$268.6m
GROWTH EQUITY VC
Total funding: $578.8m
Company benefits
- Annual Discretionary Bonus
- 9% Flex Pay - extra on top of your core pay to use as you like. You can take it as cash, use as your pension contribution, or choose to spend it on a huge range of flex benefits (tech schemes, EV leasing and more!).
- Flexible / Remote Working
- Personal Development Allowances and Free Access to OVOLearn - our very own training platform
- 34 Days Holiday (including bank holidays)
- Health Insurance
- £400 OVO Energy Discount
Company values
- Find a better way - We always look for a better way, whether that’s by delivering a better service, employing brilliant people or improving our products and processes
- Do what's right - Being open, honest and fair is one of the values which applies to everything we do. We take pride in talking to our customers and delivering exceptional work
- Build something great - Simple solutions aren’t quick or easy to find. They take time and tenacity. Our people work to find an answer that helps us ‘build something great’
Company HQ
Redcliffe, Bristol, UK
Leadership
David Buttress
(CEO)CEO of OVO, the UK’s 3rd largest energy supplier. Joined in May 2024.
Diversity, Equity & Inclusion at OVO
Alessandro Storer (Head of Inclusion & Belonging )
- We run inclusive training and unconscious bias workshops for employees and interviewers
- We provide mental health support, through different networks, having mental health first aiders within the business and running initiatives like our "wellbeing Wednesdays" to promote this.
- We have dedicated Early Years programmes with a focus on underrepresented groups, offering different training opportunities within the business.
- We invest in tools, like Textio, and focused I&D job boards to help us reduce bias in our job postings and recruitment activity.
- Commitment in improving diversity across our Tech Teams and working with companies to improve the tech ecosystem as a whole, specifically have committed to 25% Women in Tech at OVO by 2025
- We've signed up to numerous charters, like the Tech Talent Charter, Race at Work Charter and Trans in the City, to show our continuing commitment to improving I&D within OVO and the wider community
- Within OVO we have multiple belonging networks and communities set up, to offer support and forums for everybody
- Read more about our commitments to improving Diversity & Inclusion at OVO in our linked belonging report
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