Staff Software Engineer, Wizard
Python, AI Team
Conversational AI for eCommerce customer engagement
Job no longer available
Conversational AI for eCommerce customer engagement
21-100 employees
Job no longer available
21-100 employees
Company mission
To build a world where finding what you need is simple, fast, and fund - and where scouring the internet is a thing of the past.
Role
Who you are
- Bachelor’s degree in computer science or similar discipline
- 4-7 years experience in software development
- Expertise with JavaScript / TypeScript
- Proficiency in Node.js and frameworks such as Express or Koa
- Previous experience in back-end languages and frameworks like Ruby, Ruby on Rails, Python, Django, or PHP
- Experience with frontend web frameworks like React, Angular, Vue.js, and jQuery
- Expertise in writing and debugging SQL queries
- Designing database schemas and migrating them over time
- Expertise with relational databases such as MySQL or PostgreSQL
- Experience with NoSQL databases like MongoDB
- Experience with system design and web application architecture
- Thorough understanding of asynchronous programming (promises, async / await)
- Experience building and consuming REST and GraphQL APIs
- Web application development using Javascript for all levels of the stack
- Familiarity with one or more cloud providers: AWS, GCP, or Azure
- Proficiency with Test Driven Development (TDD)
- Proficiency with Git, GitFlow, and using services such as Github or Bitbucket
Desirable
- Great written and verbal communication skills
- Team player hungry to learn from and teach fellow team members
What the job involves
- In this role, you will focus on building Node.js and React web applications that make up our conversational commerce platform
- You will work on a variety of projects ranging from a merchant dashboard that helps our partners gain insights into their “text to buy” channel to a real-time conversation management service that helps our team provide the best customer interaction through text
- You will work closely with cross functional teams made up of product managers, designers, data scientists, and machine learning engineers to create a zero friction user experience for our customers
- Build highly-available and performant Node.js web applications and APIs
- Ship reusable, testable, and production grade code that follows best practices
- Architect and build scalable microservices
- Work with product teams to deliver software solutions for business problems
- Integrating CI / CD in your development process
- Leverage well-written and tested open-source libraries when available
- Write technical documentation
- Mentor fellow developers in selecting the appropriate technologies, data structures, design patterns, and algorithms for a given problem
- Write unit and integration tests with high code coverage
Our take
Direct-to-customer marketing is invaluable for eCommerce brands trying to scale, helping to boost brand engagement and encourage repeat sales. However, providing personalized engagement on a large scale is almost impossible through traditional means, showing a demand for automated marketing solutions for large-scale customer interaction.
Wizard provides a conversational AI for eCommerce customer engagement capable of sending automated follow-up messages to customers after they have purchased an item. The tool is heavily focused on boosting product reorders through these follow-up texts, storing every customer's shipping address and payment details to facilitate sales with one-word answers from customers.
Whilst AI-driven chatbots are commonly used to answer simple questions on eCommerce websites, Wizard has taken this a step further by providing a simple way for businesses to receive new orders as a direct response to follow-up marketing texts. By allowing customers to bypass the web entirely for such reorders, the company claims it can boost conversion and repeat purchase rates, whilst simultaneously building brand engagement.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Oct 2021
$50m
SERIES A
Total funding: $50m
Company benefits
- Equity
- Remote work culture
- Health, dental and vision insurance
- Mental healthcare support and services
- 401(K) plan
- 16 weeks parental leave
- 12 paid holidays
- Flexible PTO
- Life and AD&D insurance
Company HQ
Hudson Square, New York, NY
Articles
Leadership
Melissa Bridgeford
(Co-Founder & CEO)Experience as Director of Guggenheim Partners from 2009 to 2014. CEO and Founder of Stylust from 2017 to 2021.
Diversity, Equity & Inclusion at Wizard
- Wizard is committed to building the best team and strongly believes that fair hiring practices will help us achieve our goals. We advocate for diversity, equity and inclusion because it's not only the right thing to do, but also creates a positive work culture and stronger outcomes. Wizard does not discriminate or make decisions based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability or any other protected class(es). If you have a disability please let our recruiting team know how we can make the interview process work for you.
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