Director of Client Management, Axios
Axios Live
$100-120k
News media company
Open for applications
News media company
501-1000 employees
Open for applications
$100-120k
501-1000 employees
Company mission
To get you smarter, faster on what matters.
Role
Who you are
- Ideal candidates will embody an entrepreneurial spirit and passion for Axios’ mission
- A seasoned events professional with a track record of managing complex, concurrent, high-revenue partnerships while moving at a fast pace
- A natural leader who can inspire and elevate team performance
- A strategic thinker with strong attention to detail and a commitment to operational excellence
- An expert relationship-manager who can maintain cross-departmental internal and external stakeholders
- 10+ years of high volume, fast-paced events experience
- Proven track record of client/ relationship management experience
- A creative vision
- A deep understanding of end-to-end event lifecycle management
- Strong communication, organizational, and time management skills
- Experience supporting or mentoring junior team members
- Positive attitude and ability to thrive in a high-pressure environment
- Desire to work hard, learn new skills, and grow professionally
- Willingness to work occasional early mornings and late nights
- Willingness to travel regularly
- Project management software experience is a plus
What the job involves
- The Director of Client Management will lead a high-performing team, steward our most valuable partnerships, and focus on client retention by maintaining the pipeline between post-event back to presale
- The Director will manage and mentor a team of 3-4 associate directors to achieve operational excellence
- Client Stewardship: Serve as the primary point of contact for top-tier event partners at the 300K+ level, delivering exceptional client experiences, post event metrics and ongoing cultivation efforts for retention
- Event leadership: Manage event logistics from contract signature through to final excellent execution on select key events throughout the year
- Concurrently maintain event logistics, client relationships, and deliverables and ensure we remain true to our editorial standards while also working alongside sponsors for their defined integrations
- Strategic Collaboration:
- Partner with marketing, production, and operations to communicate and exceed client expectations
- Work in lock step with sales and revenue team to understand the business imperatives of all clients
- Client Retention and Client pipeline: Serve as the link between post-event debrief from the Axios Live team back to presale staff:
- Tracking all relationships from post event back to Client Partnership lead
- Offer strategic recommendations related to event operational elements to improve in-room and beyond impact
Our take
Axios is a digital news site covering business, tech, politics, and media trends, with a focus on smart and efficient coverage. Much like rival comparable sites The Economist and Politico, it’s also diversified its media to include podcasts, newsletters, and a mobile app. Whilst it remains a major national and international news outlet, it’s also pursuing a new avenue to help shore up its position: local news.
Local news outlets have been in sharp decline over recent years: it’s too costly, with too little revenue. Axios’ plan is to opt instead for local newsletters. They’re highly advertiser-friendly, and the model itself is exceptionally scalable. So Axios may succeed where traditional efforts by other outlets like The Huffington Post (and countless local outfits) have failed.
Axios was previously held up as an exception to the mergers and acquisitions other news outlets were having to undergo to weather the decline of print media. However, in order to fund the expansion into local news, Axios has been acquired by the global conglomerate (and previous investor in the company) Cox Enterprises. This is good news - Cox Enterprises owns and protects local newspapers in Ohio, and looks set to be a hands-off and values-aligned new Axios owner.
Steph
Company Specialist at Welcome to the Jungle
Insights
60% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Dec 2019
$27m
SERIES C
Nov 2017
$20m
SERIES B
Total funding: $57m
Company benefits
- 401(k) with employer match
- Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network
- Employer Health Savings Account (HSA) contribution for the high deductible health plan option
- Dental and vision coverage
- Primary caregiver 12-week paid leave
- Generous vacation policy, plus holidays
- One mental health day per quarter
- Annual learning and development stipend
- $100 monthly work-from-home stipend
- Tele-mental health services through Headspace
- OneMedical membership, including tele-health services
- Personal health advocacy resources through HealthAdvocate
- Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility
- Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies
- Increased work flexibility for parents and caretakers
- Virtual company-sponsored social events
- A strong and positive work environment
- A commitment to an open, inclusive, and diverse work culture
Company HQ
Radnor - Fort Myer Heights, Arlington, VA
Leadership
Jim VandeHei
(Co-Founder & CEO)Previously a Reporter for the Wall Street Journal and Washington Post, they then went on to found Politico and serve a decade as its CEO.
Mike Allen
(Co-Founder & Executive Editor)Spent nearly a decade as Politico's Chief White House correspondent before co-founding Axios in 2016.
Roy Schwartz
(Founder & President)CEO of Axios HQ. Spent time as a partner at The Gallup Organization, then as VP and ultimately CRO of Politico.
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