User Experience Researcher, Slingshot Aerospace

• We're looking for a UX Researcher who thrives in complex problem spaces and cares deeply about creating seamless, effective, and meaningful experiences for users in high-stakes environments
• Self-starter who takes ownership and proactively identifies research opportunities that drive value for both users and the business
• Strong project management and organizational skills; you follow through on commitments
• Willingness to dive deep into complex, technical domains (e.g., space systems, defense operations, satellite tracking)
• Present and engaged with internal teams and external users, fostering trust and deep understanding
• Must be eligible to obtain or maintain US Government Security Clearance, preference given for active TS Clearance
• 3+ years of experience in UX research or a related field (e.g., design research, HCI, behavioral science, product design) with increasing scope and autonomy
• Bachelor’s degree in Human-Computer Interaction, Psychology, Sociology, Design, or a related field. Advanced degrees are a plus as is continued learning through research training, behavioral science certifications, or academic coursework
• Experience planning and executing end-to-end studies across both generative and evaluative research methods
• Proven ability to influence decisions through clear insights, storytelling, and data alignment
• *These skills are guidelines, not hard and fast rules. You don’t have to meet every qualification listed- if your skills are transferable and you meet the minimum requirements, we encourage you to apply

Desirable

• At Slingshot Aerospace we build mission-critical solutions to revolutionize the space and defense industries by making space operations smarter and safer through world-class data analytics and AI decision intelligence
• We’re looking for a User Experience Researcher who shares our belief in user-centered design, cross-functional collaboration, and continuous learning to help shape the future of space operations technology
• In this role, you’ll be a key advocate for the voice of the user—championing research-driven design decisions across multiple product teams
• The UX Researcher is an individual contributor responsible for uncovering user insights that shape product direction, improve usability, and inform strategy
• This role combines qualitative and quantitative methods to understand user needs, behaviors, and motivations, delivering actionable insights that drive meaningful product outcomes
• Depending on level and scope, UX Researchers may focus on:
• Usability and Tactical Research – validating workflows and UI patterns
• Strategic and Generative Research – surfacing new opportunities and behavioral trends
• Research Ops and Enablement – building systems and frameworks for scalable research
• At more senior levels, this role leads high-impact initiatives, contributes to product and business strategy, and advocates for research across the organization
• This role will take ownership of end-to-end research studies, including scoping, participant recruitment, methodology selection, facilitation, and analysis, across the full product lifecycle
• Conduct mixed-methods research (e.g., interviews, usability tests, surveys, field studies, A/B testing, etc.) and synthesize findings into clear, actionable insights
• Support product teams with rapid evaluative testing, continuous discovery practices, and post-launch learnings
• Partner with data analysts and designers to triangulate findings and ensure insights reflect user behavior, attitudes, and context
• Translate insights into frameworks, personas, journey maps, or recommendations that support product decisions and roadmap prioritization
• Present findings clearly and persuasively to cross-functional teams, fostering a shared understanding of user needs
• Build empathy through storytelling, facilitated workshops, and embedded collaboration with teams
• Work closely with design, product, engineering, marketing, and customer success teams to ensure user insights are integrated into design and business processes
• Collaborate with research peers to refine internal methodologies, templates, and best practices
• Advocate for research and champion the voice of the user in key planning and product decisions, helping shape the culture of user-centered development
• Full-Time Exempt (professional exemption)