Regional Vice President of Renewals, Salesforce
$183.4-269.9k
Salary dependent on location. + ESPP
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$183.4-269.9k
Salary dependent on location. + ESPP
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 8-12+ years of experience in SaaS sales, renewals, customer success, or revenue leadership, with demonstrated second-line leadership experience leading managers across multiple regions
- Proven track record of delivering against retention, expansion, and revenue targets in a recurring revenue model. Strong understanding of renewal motions, customer lifecycle management, and subscription economics
- Executive-level negotiation experience managing complex commercial discussions and escalations, with the ability to coach others on value-based negotiation strategies
- Highly analytical with strong forecasting discipline. Proficiency in Salesforce reporting and CRM Analytics; ability to synthesize data into executive-ready insights
- Demonstrated success building scalable processes, driving operating cadence, and leading through structured inspection rhythms
- Proven ability to influence cross-functional stakeholders and operate effectively in a global, highly matrixed organization
- Strong executive communication skills with the ability to align regional teams and influence senior stakeholders
- Champion of Salesforce’s core values. Committed to building inclusive, diverse, and high-performing teams while fostering a culture of transparency, accountability, and growth
- Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
What the job involves
- Salesforce is seeking a strategic, execution-focused, and inspirational leader to serve as Regional Vice President, SMB Renewals, leading our AMER, LATAM, and EMEA SMB Renewal organization
- This second-line leadership role reports to the SVP, Renewals and is a senior position within the global Renewals organization
- This leader will be responsible for driving renewal rate performance, NNAOV growth, customer retention, and operational excellence across a highly matrixed, global environment
- The RVP will lead a team of frontline leaders and renewal managers, ensuring consistent execution of our renewal strategy while strengthening alignment with Sales, Sales Strategy, Customer Success, and Finance
- The ideal candidate combines strong people leadership, negotiation acumen, analytical rigor, and operational discipline, with the ability to translate global strategy into regional execution at scale
- Regional SMB Renewal Strategy & Execution
- Set and execute the renewal strategy across AMER, LATAM, and EMEA SMB segments to deliver retention, growth, and NNAOV targets aligned to corporate objectives
- Second-Line Leadership & Talent Development
- Lead, coach, and develop a team of frontline renewal leaders. Build a high-performance culture grounded in accountability, inclusion, continuous improvement, and Salesforce core values
- Forecasting & Operational Rigor
- Own regional renewal forecasting accuracy and operating cadence (weekly, monthly, quarterly). Drive disciplined pipeline inspection, risk mitigation strategies, and performance management to ensure predictable results
- Complex Negotiations & Deal Strategy
- Provide executive-level support on strategic, high-risk, or complex renewal negotiations. Elevate negotiation capability across the organization and ensure disciplined commercial execution
- Data-Driven Performance Management
- Leverage CRM Analytics, dashboards, and operational insights to identify trends, risk signals, and growth opportunities. Translate data into actionable strategies that improve renewal rates, reduce attrition, and expand customer value
- Cross-Functional Alignment
- Partner closely with Sales, Sales Strategy, Customer Success, Finance, and Marketing to ensure tight alignment on account planning, territory design, pricing strategy, and customer lifecycle management
- Global Consistency with Regional Agility
- Ensure global program consistency while adapting execution to regional market dynamics across AMER, LATAM, and EMEA
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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