Director of Operations, Brigit
$180-210k
+ Equity participation
5 days a week in office
Promoting sustainable financial health
Open for applications
Promoting sustainable financial health
101-200 employees
Open for applications
$180-210k
+ Equity participation
5 days a week in office
101-200 employees
Company mission
To help everyday Americans build a brighter financial future.
Role
Who you are
- Brigit is looking to hire a Director of Operations with expertise in payments and operations to lead our team across a range of tactical and strategic initiatives
- You have experience in scaling operations in a fast-paced consumer FinTech company or in consumer banking with extensive knowledge of payments and digital products
- The role requires the candidate to have proficiency in operational excellence, process optimization, analytics, and a solid understanding of operational compliance
- You can think highly strategically, while at the same time being able to roll up one's sleeves when needed
- As a manager of people, you are passionate about the development of others
- 10+ years of experience in strategic and operational roles in companies with high growth, including at least 5 years in fintech and an understanding of payment network rules and regulations
- Sharp analytical and process excellence skills, the ability to think strategically, and a proven track record in delivering cross-functional and transformational initiatives
- Strong working knowledge of operational compliance and understanding of operational risk and relevant frameworks
- Excellent communication and interpersonal skills, and the ability to engage and influence stakeholders at all levels; ability to present complex information in an easy to understand format
- The ability to work with the team at all levels, in an open office setting, within a highly collaborative environment and start-up culture
- A passion to make a social impact and to help build a business that dramatically improves people’s lives
- The ability to execute on today's challenges while maintaining a forward-thinking mindset around where we'll be six months, a year, and several years from now
- Proven successful implementation of strategic operational projects to completion while successfully managing stakeholders, including C-suite
- Self manager with an ownership mindset and the resilience to win
- Start-up experience is a requirement; prior experience with hypergrowth a plus
- Strong communication skills including clarity, timeliness and follow-through
- Ability to drive initiatives with minimal structure and be influential within the organization to garner internal support for initiatives
- You embrace and are inspired to be a key driver of Brigit’s mission!
What the job involves
- You’ll be focused on working across the organization to ensure that cross-functional processes are efficient and comprehensive, and help to further automate and optimize these
- In parallel, you will be helping to drive and close special projects and initiatives to further support our growth and efficiency
- Play an instrumental role in supporting how we grow and scale by ensuring cross-functional processes are efficient and comprehensive
- Clear ownership of payments operations, including working across Compliance, Operations, Product, and Engineering teams to develop and automate processes that and establish relevant metrics and KPIs
- Manage our relationships with key payments partners, including payment processors, & banking and compliance partners
- Own and manage multiple programs in a fast-paced environment across teams and with senior leaders of the organization
- Own vendor management to ensure we remain cost efficient and focused on continuous improvement
- Building and developing high-performing teams to drive operational excellence
Our take
Brigit is an algorithm-based personal finance app that helps underserved financial customers maintain financial health. It offers a raft of protective services including cash bumps to fend off overdraft charges, budgeting tools, and interest-free emergency loans.
In spite of this financially-oriented spread, Brigit has no intention of expanding into neo-banking. This is smart, as it allows the company to focus on a broad range of banner services without stepping into the far more competitive digital banking sector. Brigit has successfully united these disparate features under a strong customer-forward and socially-impactful identity, which gives the company the freedom to expand its services in response to new banking trends without diluting its brand.
It means, too, that Brigit can complement new and legacy banking solutions, instead of competing for space. This careful positioning should shore Brigit up in a sector undergoing continual and swift change.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
12% employee growth in 12 months
Company
Employee endorsements
Challenging work
"I am trusted to work within my scope (and beyond) to iterate as quickly as I'd like. Not only do I get to evolve in my current function, I am able..."
Funding (last 2 of 5 rounds)
Jan 2021
$35m
SERIES A
Jan 2020
$35m
SERIES A
Total funding: $110m
Company benefits
- Medical benefits - We offer top-quality health insurance (medical, dental, vision, and wellness) with options so you can select the plan that works best for you
- Generous paid time off - Take the time you want and need to recharge and live a fully balanced life
- Paid parental leave - Because we know there are no jobs harder than being a parent, we support our employees with paid parental leave
- Phone/wifi stipend - Whether you’re in a hybrid or remote role, we make sure our employees have what they need to work effectively outside of the office
- 401K - Choose from a wide range of plans to find the ones that suit your specific retirement plans and savings goals
- Snacks & more - Caffeine and a stocked kitchen keep us energized and Thursday lunch brings everyone together for a weekly nosh
Company values
- Fairness: Our founding principle is to look out for—not make a quick buck from—people in need
- Transparency: When it comes to finances, nobody likes surprises. With Brigit, there are no hidden costs, ever. Ever
- Simplicity: Finance is complicated enough. Our app is designed to not only be easy to use, but actually reduce stress
Company HQ
Midtown Manhattan, New York, NY
Articles
Leadership
Hamel Kothari
(CTO & CDO)Former software engineer at Palantir and Two Sigma. Graduated from Berkley with a BA in computer science.
Zuben Mathews
(CEO)Former founder and group head in Strategic Partnership at Deutsche Bank, and managing director at Infosys Technology. Founder of METROINDIA.COM. Graduated with a BA Economics from University of Chicago.
Salary benchmarks
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