Senior Business Intelligence Analyst, Recorded Future
Advanced cyber threat intelligence platform
Job no longer available
Advanced cyber threat intelligence platform
1001+ employees
Job no longer available
1001+ employees
Company mission
To secure our world with threat intelligence, and we’re also committed to making Recorded Future an incredible place to work.
Role
Who you are
- Analytical Expertise: Proven ability to analyze complex data, identify trends, and translate findings into meaningful actions
- Technical Proficiency: Experience with BI tools (e.g., DOMO, Tableau) and Excel for building dashboards and reports
- Strategic Communication: Ability to clearly present data-driven insights to technical and non-technical stakeholders
- Customer Health Score Management: Experience managing scoring frameworks and aligning metrics with business priorities
- Ownership & Accountability: A self-starter mindset with a focus on delivering high-quality work on time
What the job involves
- We’re looking for a Business Intelligence Analyst to join our Product Insights team and play a pivotal role in shaping customer success
- In this role, you’ll deliver actionable analysis that drives engagement, reduces churn, and directly impacts revenue growth
- You’ll partner with Customer Success leadership globally to analyze trends, optimize customer health scores, and deliver quarterly churn presentations with insights that inform strategy and highlight opportunities for prevention and growth
- Partner with Customer Success leadership to analyze trends, optimize customer health scores, and identify opportunities that improve client engagement
- Own and refine customer health score logic to ensure alignment with evolving business priorities
- Deliver quarterly churn presentations and reporting, uncovering insights that inform strategy and highlight opportunities for prevention and growth
- Develop and maintain clean, organized dashboards and reports using tools like DOMO and Excel to provide clarity and actionable data
- Collaborate cross-functionally to anticipate data needs and deliver insights that enable smarter, faster decisions
Our take
Cybersecurity threats are increasingly urgent for businesses, governments, and citizens worldwide, growing in both number and sophistication. Recorded Future has spent over a decade developing a solution to this problem. Its platform leverages billions of data points from across the internet, including dark web sources, state actors, and vulnerability information, to identify and anticipate cybersecurity threats.
While many cybersecurity firms are emerging due to the surging demand, Recorded Future stands out with its market-leading pedigree. Originally funded by In-Q-Tel and Google, its clients include private contractors for the US Intelligence Community, and it has produced influential reports on major cybersecurity issues.
Continuing to expand its capabilities by adding identity intelligence, attack surface intelligence, and card fraud intelligence, it partners with companies like Microsoft to research new cyber threats. Recorded Future was acquired by Mastercard in 2025 for a staggering $2.7B, where it will integrate its AI-powered threat intelligence with the payments company's cybersecurity services. This has opened up an even wider customer base for Recorded Future as the world of digital payment solutions becomes increasingly vulnerable to advanced cyber threats.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2017
$25m
SERIES E
Apr 2015
$12m
SERIES D
Total funding: $58.7m
Company benefits
- Competitive compensation
- Retirement plans
- Great health benefits for employees and their families
- Company paid life and income protection
- Structured professional development and career advancement programs
- Generous paid time off
- Parental leave
- Wellness programs
- Hybrid work and flexible schedules
Company HQ
Financial District, Boston, MA
Leadership
Staffan Truvé
(Co-Founder & CTO)Chairman at Makewave AB, Interspecrtal, and Qamcom Research and Technology, alongside being a Board Member at Vinnoca and WASP.
Christopher Ahlberg
(Co-Founder & CEO)Prior to co-founding Recorded Future in 2009, Christopher Founded TIBCO Software in 1996, where they spent 11 years as the CEO and nearly 2 years as an EVP/President.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 10 more jobs at Recorded Future