Founders Associate, nous

• You are exceptionally bright, with world-class analytical skills
• You're proven at working effectively in high ambiguity, high complexity environments
• You're happy both in a complex spreadsheet or deep in a BI tool (we use Omni Analytics).
• You're pragmatic and worldly - not just theoretical - in your outlook
• You're highly motivated by Nous’s mission to make life simpler & fairer
• You have exceptional written and verbal communication skills
• You're confident and effective interacting with senior colleagues
• You're practical, scrappy & intensely pragmatic
• You find challenge from smart colleagues stimulating rather than intimidating
• You work well as part of a small, tight-knit team
• You're able to absorb new information very rapidly
• You love actually getting things done and are willing to get stuck in to whatever's required

Desirable

• Nous is deceptively complex. On the surface it looks (or should look) like a fairly straightforward service that saves you money and time by doing things for you that you hate doing.
• Behind the scenes, simple is hard. There is lots of extensive complexity in an agentic system — a lot of basic things it has to take care of in order to be useful at all, let alone competent, responsible and reliable.
• Alongside the intrinsic complexity that comes with the nature of our novel product category, there is also the real practical complexity that stems from piloting a rapidly growing business. We have scaling numbers of users on the one side and a growing team on the other — before we get to the other stakeholders we need to manage as we expand.
• To master these various streams of complexity and their interaction effects we have built out a fairly thoughtful data infrastructure. Making that work for us and getting real business value out of it however requires focus and care.
• This Founders Associate role is therefore right at the heart of the company. You’ll be working especially closely with the founding team — Greg, Jon and Glen — and the rest of the Board, as well as across the management team, so will need to be a confident and effective communicator, comfortable expressing your ideas and insights and discussing them with (and having them challenged by) intelligent and experienced entrepreneurs.
• You’ll be working across different teams with a lot of context switching: building financial models in the morning, designing operational dashboards in the afternoon, and making some slides for an external meeting in the evening — with some ad-hoc analysis on the impact alongside.
• You’ll have a good level of natural commerciality. Developing and maintaining insights about Nous as it grows and deeply understanding the business as it scales is not an abstract pursuit, but an extremely practical one. You may actually have worked in a top tier business services context (consulting, banking or accounting), but if not then you certainly might have done had you opted to. Or you might have cut your teeth in a similarly demanding fast-paced start-up environment.
• And you’ll be very good at getting stuff done — working with and through others to manage projects (some informal, some more structured).
• Wherever you’re coming from, you’re very clear on where you want to go, and how Nous can help you get there.

• 1. Initial video call with Head of People (to dig into experience, motivation and aptitude - no competency-based questions)
• 2. Follow-up call with Hiring Manager (in this case, the CEO)
• 3. Remote data manipulation task
• 4. In-person sessions with our CEO, COO and our Product Manager.

• Generous equity with life-changing upside
• Stakeholder pension scheme, health and dental cash plan, employee assistance programme, cycle to work scheme, season ticket loans and more...
• Office-first culture (based out of our HQ with free food and fantastic coffee in Farringdon) but with scope to work from home as required
• Regular team socials and meals, including volunteering opportunities with local charities
• The hardware and software you need to do your best work
• 25 days holiday plus bank holidays

8 out of 10 households pay much more than they need for household services. Some households overpay by thousands of pounds each year. Nous is building a new consumer service that will fundamentally change the way we run our homes, revolutionising a market worth more than £100B just in the UK.