Business Analyst, nous

• You are exceptionally bright, with world-class analytical skills
• You're able to absorb new information very rapidly
• You're proven at working effectively in high ambiguity, high complexity environments
• You're happy both in a complex spreadsheet or deep in a BI tool (we use Omni Analytics)
• You're pragmatic and worldly - not just theoretical in your outlook
• You're highly motivated by Nous’s mission to make life simpler & fairer
• You have exceptional written and verbal communication skills
• You work well as part of a small, tight-knit team
• You love actually getting things done and are willing to get stuck in to whatever's required

Desirable

• Nous is deceptively complex. On the surface it looks (or should look) like a fairly straightforward service that saves you money and time by doing things for you that you hate doing;
• Behind the scenes, simple is hard. There is a good deal of extensive complexity in an agentic system — a lot of basic things it has to take care of in order to be useful at all, let alone competent, responsible and reliable.
• Alongside the intrinsic complexity that comes with the nature of our novel product category, there is also the real practical complexity that stems from piloting a hyper-growth company. We have rapidly scaling numbers of users on the one side and a rapidly scaling team on the other — before we even get to the other stakeholders we need to manage as we grow.
• To master these various streams of complexity we have built out a fairly thoughtful data infrastructure. Making that work for us and getting real business value out of it however requires focus and care.
• This BA role is therefore right at the heart of the company. You’ll be working especially closely with the founding team — Greg, Jon and Glen — and the rest of the Board, as well as across the management team, so will need to be a confident and effective communicator, comfortable expressing your ideas and insights with intelligent and experienced professionals.
• You’ll be working across different teams: you could be building financial models, designing operational dashboards, making some slides for an external meeting or running ad-hoc analysis on the impact of some process changes we’ve made.
• You’ll have a good level of natural commerciality. Developing and maintaining insights about Nous as it grows and deeply understanding the business as it scales is not an abstract pursuit, but an extremely practical one.

• 1. Initial video call with Head of People (to dig into experience, motivation and aptitude - no competency-based questions)
• 2. Follow-up call with Hiring Manager
• 3. On-site presentation and in-person interviews with the Head of People, the Hiring Manager and some of our Co-Founders