Technical Architect, Salesforce

• Experience in solutions engineering/solutions architecture/technical consulting, ideally in the B2B SaaS space, particularly cloud data platforms
• Strong verbal and presentation abilities, capable of effectively communicating ideas to clients and prospective clients at all levels of an organization
• Understanding & ability to articulate the relationship between Data and Customer Relationship Management, aka the Customer360
• Demonstrable ability to shift clients to alternative solutions when initial solutions are not a fit, with examples to support this. Demonstrable experience leading strategy and digital roadmap projects in a complex business environment
• Experience with Data Warehouses, Data Lakes, Cloud Technology, Business Intelligence and CRM products
• Experience in programming languages such as Javascript, Python, and SQL or Salesforce App Development with LWCs, Apex, Flow etc

Desirable

• The Data Cloud specialist team is an innovative group of sellers and GTM specialists at the heart of Salesforce’s newest innovation - Data Cloud. We are a startup within an extensive organization focused on next-generation of technology at Salesforce
• This dedicated team helps Salesforce customers and prospects develop and implement strategies to take their Customer Experience efforts to a new level with Data + AI + CRM + Trust
• This team is at the center of our GTM strategy connecting the dots between the Data Cloud Product team, Product Marketing, Enablement, Customer Success & Support, and Partners Ecosystem to drive growth for Data Cloud. It is a dynamic, constantly evolving environment where expertise in design, and technology is demonstrated every day to drive innovation
• The Data Cloud Technical Architect plays a pivotal role in developing innovative solutions for our customers across a variety of industries. You will work closely with Account Executives, Solutions Engineering, Product, and Product Marketing teams to provide deep technical domain expertise during the pre and post-sale process
• Our Data Cloud customers are only as successful as the value they derive from the platform. You will play a key role in ensuring Data Cloud is the right fit, help them prioritize the most valuable Data Cloud use cases, and provide technical architecture best practices to drive product adoption
• You will collaborate with the broader Data Cloud team to develop use cases, demos, sales plays, and technical thought leadership. You will also have a meaningful role in driving our Product Roadmap forward and serve as a key advisor to the Product organization sharing innovative ideas and feedback from customers
• It is important to have a solid technical grasp of the CRM, Modern Data Stack, Analytics & BI, CRM and AI (Generative and Predictive) landscape and the ability to effectively communicate our offerings to potential clients
• Solve Business Problems - Analyze complex business problems by conducting research and assessments to define the problem, generate innovative ideas, see opportunities, and recommend actionable solutions
• Drive Innovation & Customer Adoption - Bring structure to the client's decision-making process by communicating and evaluating solution options, and facilitating agreement among key stakeholders that helps customer’s prioritize high-value solutions, driving business impact
• Connect the “Art of the Possible” - Assist Solutions Engineers with delivering software demonstrations, rapid prototyping, and storytelling to show how connected experiences come to life with the Salesforce Data Cloud & Salesforce CRM
• Cross Platform Collaboration - You will use your understanding of customers’ use cases across industries and multiple technology landscapes (CRM, Modern Data Stack, Analytics & BI, CRM and AI) to develop solutions across the Salesforce's technology stack
• Provide Technical Domain Expertise - Answer in-depth Data Cloud questions related to data governance, security, and other technical capabilities. Create architectural diagrams, write technical thought-leadership pieces (blogs, whitepapers, etc.), documentation, enablement materials to help us stay ahead of industry trends and help our customer’s implement best practices with Data Cloud