Dispatch Operations Intern, Voltus
$20 - $25 an hour
More information about location
Distributed energy resource connection and management
Be an early applicant
Distributed energy resource connection and management
201-500 employees
Be an early applicant
$20 - $25 an hour
More information about location
201-500 employees
Company mission
To be the distributed energy platform that fulfills the promise of the energy transition.
Role
Who you are
- This is a hands-on role for someone who wants to make a tangible impact on the energy transition
- You are operations-minded and committed to zero-defect work
- You show up prepared, every time
- You don't wait to be told what to do
- You ask questions, learn fast, and take initiative
- You are ambitious, resourceful, dedicated, and mission-driven
- You bring energy to the team and seek out opportunities to deliver value
What the job involves
- The Dispatch Operations team at Voltus is laser focused on delivering MWs to the grid when it needs resources the most
- When a dispatch is called, our team rapidly activates our portfolio of customers across programs throughout North America, and you'll be right in the middle of it
- As a Dispatch Operations Intern, you will own real tactical responsibilities during live dispatch events while also contributing to strategic projects that improve how we perform
- You'll become a knowledgeable resource on grid operators and demand response programs across North America, interact directly with large industrial and commercial energy users, and build a strong foundation in energy operations
- Dispatch Operations - Be a reliable team player during live events, quickly analyzing situations and providing coaching through inbound and outbound calls and texts to drive customer action
- Customer Coaching - Serve as a real-time resource for Voltus customers during grid emergencies, delivering clear, actionable guidance that directly impacts dispatch performance
- Performance - Monitor customer load curtailment in real time during dispatch events, flag underperforming sites, and work quickly to diagnose issues and coach customers toward hitting their committed MWs before the dispatch window closes
- Energy Education - Become an expert on demand response programs across North America and apply that knowledge to support both customers and internal teams during dispatches
- Reporting - Maintain and act on findings from our reporting tools, which include Python, Redash, SQL, Salesforce, and Google Sheets
- Performance (Post-Dispatch) - Document lessons learned and drive follow-through in post-dispatch cases. Continuously improve dispatch processes and customer readiness based on event outcomes
- Account Management - Support customer onboarding by coordinating Dispatch Verification (DV) scheduling and keeping onboarding projects current in Salesforce
- Load Monitoring - Monitor weather and pricing indicators, assist with customer scheduling requests, and help assess customer market offers in real time
- Documentation - Develop and maintain training materials and help educate teammates on dispatch processes and best practices
- Performance Analytics - Own a project centered on identifying patterns in dispatch performance across programs. This may include building reporting dashboards, analyzing historical dispatch data, and presenting findings and recommendations to the Dispatch Operations team
- Additional projects will be based on your background, education and interests. You will have the opportunity to work with more senior members of the team on these projects
Our take
The push towards green energy, combined with a sharp pivot away from traditional energy sources like natural gas, has accelerated the development and commercialisation of new electrical supply solutions. One such solution is the leveraging of Distributed Energy Resources (DERs): small-scale supply or demand resources that can be hooked up to the electric grid to help meet (or ease) demand.
Voltus helps broker this connection between DERs and the grid, allowing commercial owners of DERs to connect them to all the wholesale electricity markets in Canada and the US, and thereby gain and manage a potentially substantial additional income stream.
Voltus doesn’t manage as much load as competitors in the space like Enel X and CPower, but with its 2021 SPAC funding, it’s aggressively driving to capture more of what’s quickly becoming a hefty market opportunity. Behind-the-meter loads like water heaters and AC, and energy sources like microgrids and EV chargers, are increasingly sought after by businesses and land owners, and Voltus is benefitting from partnerships with large businesses such as Madison Square Garden Arena and Western Grain Marketing.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2021
$31m
SERIES C
Oct 2020
$25m
SERIES B
Total funding: $66.1m
Company benefits
- Competitive compensation package
- Unlimited leave for full-time employees
- Parental leave
- Comprehensive benefits package to promote health, wellness, and financial security
Company HQ
Presidio of San Francisco, San Francisco, CA
Leadership
Matthew Plante
(Co-Founder & President)Spent time as VP of Sales first at EnerNOC, then at Bidgely. Subsequently served as CEO of EcoFactor.
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