Implementation Consultant, AutogenAI
United Kingdom
+ Opportunities for performance-based incentives and equity
2 days a week in office
AI bid proposal writing tools
Open for applications
AI bid proposal writing tools
101-200 employees
Open for applications
+ Opportunities for performance-based incentives and equity
2 days a week in office
101-200 employees
Company mission
To create a new kind of product where users collaborate with Artificial Intelligence to produce relevant, impactful bid proposals.
Role
Who you are
- Customer-Centric Mindset: A passion for delivering high-quality, impactful experiences tailored to customer needs
- Project Management Skills: Proven ability to manage multiple onboarding projects simultaneously with strong attention to detail
- Exceptional Communication: Confident communicator with strong presentation skills; able to engage a range of stakeholders
- Adaptability: Flexible, solutions-oriented, and comfortable navigating change in a high-growth environment
- Technical Acumen: Ability to quickly learn and adapt our platform to customer use cases and workflows
- Customer Engagement: Proven track record of delivering exceptional onboarding experiences and managing multiple customer projects simultaneously
- Communication Skills: Exceptional written and verbal communication skills, with experience delivering training and presentations
- Cross-Functional Collaboration: Ability to work effectively with sales, customer success, and product teams to deliver a seamless onboarding experience
- Adaptability: Comfortable working in a dynamic, fast-paced environment (previous startup or consulting experience preferred)
Desirable
- Experience: 3+ years’ experience in a B2B SaaS company, preferably in an onboarding, implementation, or customer success role
- Start-Up Experience: Previous experience leading onboarding projects in a fast-paced startup environment
- AI Software Knowledge: Familiarity with AI software and applications
- Bid-Writing Industry Exposure: Understanding of the bid-writing space, including industry-specific challenges and opportunities
What the job involves
- AutogenAI is seeking a proactive and customer-focused Implementation Consultant to join our team
- In this role, you’ll be the primary guide for new customers, ensuring they have a seamless and positive experience implementing our platform
- You’ll manage onboarding journeys, configure the platform to meet customer needs, deliver impactful training, and drive early adoption and engagement
- Your work will help customers reach key milestones and set the stage for long-term success with AutogenAI
- Customer Onboarding: Welcome new customers and guide them through their onboarding journey, ensuring a smooth and successful start with AutogenAI
- Project Management: Create and manage tailored project plans, ensuring timelines, milestones, and deliverables are consistently achieved
- Platform Configuration: Configure the AutogenAI platform to meet customer-specific requirements, ensuring early value and adoption
- Training Delivery: Deliver comprehensive onboarding training sessions—both foundational and advanced—in virtual or in-person formats
- Customer Engagement: Provide proactive support and guidance throughout the implementation phase, ensuring customers feel confident and supported
- Cross-Functional Collaboration: Work closely with Customer Success and Product teams to ensure continuity, share feedback, and create a seamless customer experience
- Customer Communication: Maintain consistent communication to keep customers informed on progress, platform updates, and key next steps
- Customer Handover: Coordinate smooth handoffs to Customer Success post-implementation, supporting strong ongoing relationships
Salary benchmarks
Our take
Companies spend a large amount of time and resources writing copy, with sales writing alone being a significant spend. Not only is the cost of writing talents' time an issue, but it's also a constant worry to ensure that everyone is putting their best foot forward at all times and adhering to the company's style guide. The cost of miscommunications and errors in both internal and external communications is being minimised.
Utilising the latest advances in natural language processing, AutogenAI seeks to replace manually-generated content with text generated by its General Language Engine, also known as Genny-1. Its multi-disciplinary team works with clients to understand their needs, collates existing text to fine tune its model to that company's voice, then deploys Genny-1 in the areas of the business where it will have the greatest impact.
While this is likely to produce the best returns in bid proposals and other high value-add activities, AutogenAI can be applied to a wide range of internal and external business processes such as marketing, sales and public relations. As the use of AI becomes more mainstream, AutogenAI seeks to position itself as a vital tool in all forms of business communication, and substantial funding rounds show that it is well poised to achieve this.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Hybrid-working with 3/4 office days in our beautiful King's Cross, London office
- Regular Team Socials
- Unlimited Annual Leave (Yes, you read right!)
- Laptop
Company HQ
City of London, London, UK
Leadership
Sean Williams
(Founder & CEO)Also a Board Memeber of the Sussex Community Development Association. Was previously Founder & CEO of Corndel and a Non Executive Director at ThnkWinDo and MyWorkSearch. Before that founded Guitar Club.
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