International Trust Operations Manager, Absolute Security
Salary not provided
Mid and Senior level
Remote from Ireland
Enterprise cyber resilience
Open for applications
Enterprise cyber resilience
1001+ employees
B2BSecurityBig dataCyber Security
Open for applications
Salary not provided
Mid and Senior level
Remote from Ireland
1001+ employees
B2BSecurityBig dataCyber Security
Company mission
To help organizations strengthen cyber resiliency.
Role
Who you are
- 3–5 years of experience in GRC, information security, audit, compliance, or trust operations — ideally in a SaaS or cloud-native environment
- Exposure to external audit engagements (SOC 2, ISO 27001, or similar) and familiarity with how audit evidence is gathered and managed
- Familiarity with GDPR and regional regulatory requirements
- Experience completing customer-facing security questionnaires, RFPs, or similar assurance requests
- Familiarity with key control domains: risk management, change management, incident management, identity & access management, and business continuity/DR
- Strong written and verbal communicator — able to convey compliance and risk topics clearly to technical and non-technical audiences alike
- Organized, self-motivated, and capable of managing multiple concurrent workstreams
- Comfortable using AI tools (e.g., Claude, Copilot, or similar) to accelerate compliance research, draft documentation, and analyze gaps across frameworks
- Bachelor’s degree in Computer Science, Information Systems, Law, or a related field — or equivalent professional experience
- Progress toward or interest in CISA, CRISC, or a related certification is an asset
- This role is a strong fit for someone who wants breadth in their GRC career
What the job involves
- Absolute is looking for an International Trust Operations Manager to join the Security, Risk & Compliance team. This is a broad, hands-on role spanning compliance operations, customer trust, audit support, risk management, and third-party risk — with a primary focus on EMEA and international markets. This successful candidate will collaborate with the North American counterpart to deliver success for Absolute
- You have a solid foundation in GRC frameworks, experience supporting internal and external audit processes, and the communication skills to handle customer security questions confidently. You thrive where rigorous compliance work and practical business enablement go hand in hand
- Serve as the primary trust operations contact for EMEA and international teams supporting our customers, prospects, and partners
- Handle inbound security requests including security questionnaires, and customer-initiated assessments — using and enhancing AI-assisted assurance tooling to improve response speed, accuracy, and consistency
- Help build and maintain the knowledge base that powers AI-assisted responses, keeping control mappings current and continuously improving answer quality against Absolute’s actual control environment
- Partner with Sales, Customer Success, Engineering, and Legal to support deals involving security review cycles
- Support customer trust reviews, due diligence activities, and regional customer trust escalations
- Track and report on regional assurance performance metrics
- Support the execution of an internal IT control self-assessment program, conducting assessments of technical, administrative, and physical controls and contributing observations on their design and effectiveness
- Coordinate external audit engagements (SOC 2, ISO 27001, and others), liaising with third-party auditors and ensuring audit artifacts are well-organized and submitted on time — using AI-enabled platforms to automate evidence collection, monitor control health, and reduce manual preparation effort
- Perform periodic gap assessments against relevant frameworks and contribute to remediation planning
- Support GDPR and regional regulatory compliance requirements
- Maintain regular reporting on compliance posture, audit risk, and audit-related change management for team leadership and key stakeholders
- Participate in and help advance Absolute’s risk management program, including risk identification, assessment, and treatment activities
- Contribute to risk reporting and escalate issues to team leadership as appropriate
- Support vendor risk management activities, including assessing new vendors and coordinating re-assessments on a risk-tiered schedule
- Complete vendor security assessments received from Absolute’s own suppliers and partners
- Track remediation of identified vendor issues and maintain vendor assurance records
- Collaborate across teams to maintain accurate, current policies, standards, processes, and operating procedures, including process-flow diagrams and SOPs
- Identify and flag opportunities to reduce manual effort, improve audit readiness, and close gaps between requirements and how the business operates
- Support AI-assisted workflows and operational efficiency initiatives
- Drive regional process improvement initiatives and maintain operational metrics and reporting
- You won’t be siloed — you’ll contribute to audit cycles, risk programs, customer trust operations, and third-party risk work, with exposure across the full compliance lifecycle. You’ll work alongside experienced practitioners and cross-functional partners in product, engineering, legal, and sales, with plenty of room to grow as the team and program scale
Our take
Absolute’s software is embedded within 600 million devices worldwide, its cyber resilience platform delivers endpoint-to-network access security coverage and automated compliance solutions. Working with enterprise companies, governments, educational institutions and agencies, it maintains cyber resilience for its clients through factory-embedded endpoints that enable permanent digital connection.
Absolute’s deep-level embedding differs from other cybersecurity solutions that instead act as a layer rather than root tech. Absolute’s permanently connected cyber resilience solutions allow for dynamic self-healing capabilities and it claims to be the only company offering near real-time remediation for security breaches.
This constant protection is clearly a large draw for large and complex organizations. With data breaches on the rise, near-instant self-correction is an important protective measure. Absolute’s 2023 buyout by Crosspoint Capital Partners is also helping to consolidate the company as a leader in cyber resilience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Led by a woman
Company
Company benefits
- Recognition: Competitive pay, exceptional benefits, and matching programs for retirement plans
- Development: Training and career development to help you grow, personally and professionally
- Comfort: Bright, modern offices with ergonomic workspaces, and areas for team collaboration and individual focus
- Inspiration: In-office art gallery, seasonally refreshed with a vibrant selection from British Columbia artists
- Refreshments: Free refreshments, from pastries to popcorn to pizza, and a huge selection of hot and cold beverages
- Health: Onsite fitness classes to burn off calories from the free snacks and keep you mentally sharp
- Connection: Monthly social events and an annual retreat to bring the team together and celebrate our wins
- Balance: Work/life balance with flexible time off and Absolute-sponsored events for the whole family
Company HQ
Westlake, Seattle, WA
Leadership
Christy Wyatt
(CEO & President)Also a Member of the Board of Directors at Ericsson and Silicon Labs. Was on the Board for Quotient Technology Inc. and Dtex Systems.
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