Senior Solutions Engineer, Criteo
$115-135k
+ Performance-based rewards and eligible for additional rewards, including quarterly or annual bonus and restricted stock units
The commerce media platform for the open internet
Open for applications
The commerce media platform for the open internet
1001+ employees
Open for applications
$115-135k
+ Performance-based rewards and eligible for additional rewards, including quarterly or annual bonus and restricted stock units
1001+ employees
Company mission
To help marketers and media owners reach their goals through the world's leading Commerce Media Platform.
Role
Who you are
- Experienced technical problem-solver with 6+ years in solutions engineering, support engineering, partner engineering, implementation engineering, or a similar client-facing technical role
- Strong API practitioner, comfortable diagnosing REST/JSON integrations, inspecting HTTP traffic, validating payloads, and troubleshooting authentication, permissions, errors, and data discrepancies
- Proficient with Python, JavaScript, or a similar language, and comfortable using SQL for investigation and analysis
- Skilled at translating complex technical findings into clear business-level guidance for mixed audiences
- Experienced in incident investigation, root-cause analysis, impact assessment, and structured escalation to engineering teams
- Able to provide practical architecture guidance and make sound technical trade-offs based on client goals, product constraints, and operational impact
- Process-minded, with a track record of identifying inefficiencies, documenting best practices, and helping improvements scale beyond one-off cases
- Collaborative and credible with Product, R&D, GTM, Operations, clients, and technical partners
- Strong communicator who can produce clear documentation, decision records, implementation guidance, and executive-ready summaries
- Curious and adaptable, with a continuous-learning mindset and the ability to quickly build expertise in evolving product areas
- We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
What the job involves
- Join Criteo as a Sr. Solutions Engineer on the Product Expertise team. You will apply deep technical and product expertise to complex client, partner, and internal challenges, with a strong focus on API-driven solutions, integration quality, and scalable support practices
- Provide expert technical assistance on complex product and API-related matters for clients, partners, and internal teams
- Diagnose and resolve advanced integration, configuration, tracking, reporting, and API usage issues
- Own high-impact investigations end to end, including reproduction, impact assessment, documentation, escalation, and resolution follow-up
- Escalate to Product and R&D with clear context, evidence, business impact, and prioritization rationale
- Translate business objectives into scalable technical solutions, integration approaches, and implementation guidance
- Advise stakeholders on API best practices, including authentication, data flows, troubleshooting, monitoring, and operational readiness
- Conduct design reviews and provide architectural guidance for complex or strategic integrations
- Create reusable playbooks, troubleshooting frameworks, internal guides, and client-facing best practices
- Identify recurring issues, support gaps, tooling needs, and process improvements, then help drive practical solutions
- Partner with Product, R&D, GTM, and Operations to validate features, improve documentation, reduce support friction, and turn feedback into actionable product insights
- Support knowledge sharing across peers through documentation, training sessions, and structured technical enablement
Our take
Commerce marketing is a huge business with billions spent every year on adverts. And companies that help businesses create and deliver more targeted adverts can command a lot of value. Criteo is one such company operating in this space.
Criteo is a personalised retargeting company connecting marketers and media owners through its Commerce Media Platform, delivering richer consumer experiences. Criteo uses machine-learning technology and data to drive performance, helping marketers and media owners reach their goals.
As marketers are increasingly looking for commerce media solutions, Criteo is operating in a sought-after space. Further, around 73% of media owners seek to optimise media performance as a way to both generate awareness and drive revenue, meaning the company has a significant potential client base. Criteo has continued to make headway here, driving 5 billion ads per day, and is well set to see further adoption of its platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2012
$38.6m
SERIES D
May 2010
$7m
SERIES C
Total funding: $59.5m
Company HQ
New Athens, Paris, France
Leadership
Michael Komasinski
(CEO)Prior to joining Criteo in 2025, Michale was the CEO of the America and Group President of Data and Technology at dentsu. He also spent nearly 9 years at Merkle, in various roles, including President of the Americas and Global CEO.
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