Senior Business Data Analyst, TheFork
+Bonus +Equity
2 days a week in office
Online restaurant reservation platform
Be an early applicant
Online restaurant reservation platform
501-1000 employees
Be an early applicant
+Bonus +Equity
2 days a week in office
501-1000 employees
Company mission
To connect the world's favourite restaurants and the broadest community of loyal diners.
Role
Who you are
- Analytical Expertise: Excellent analytical skills with proficiency in key techniques like A/B testing, cohort analysis, and PVM decomposition
- Complex Problem Modeling: Ability to model complex problems, derive insights from large datasets, and summarize findings in a clear and actionable format
- Data Handling & Transformation: Proficiency in SQL (mandatory) for efficient data handling and transformation; familiarity with Python is a plus
- Data Modeling & Visualization: Familiar with data modeling concepts (e.g., star schema) and visualization tools like Tableau, PowerBI, and Looker to create impactful data stories
- Programming Proficiency: Knowledge of programming languages (SQL, Python) and data visualization tools enables efficient data manipulation and presentation
- Autonomous & Proactive: Capable of working independently, taking initiative, and being accountable for outcomes
- Excellence-Driven: Committed to high standards, continuously seeking improvement and best practices
- Adaptable & Fast-Paced: Thrives in dynamic environments, adept at managing multiple priorities with various stakeholders
- Rapid Onboarding: Quick to grasp complex topics and tools, adapting smoothly to new challenges
- Innovative & Improvement-Oriented: Actively questions the status quo, seeking ways to optimize processes rather than just executing tasks
- Education: Master’s degree in Computer Science, Engineering, Business, or a related field
- Experience: 6-8 years in business intelligence or data engineering, with a strong track record of leading data-driven initiatives
What the job involves
- We are seeking a highly skilled Senior Business Analyst who excels not only in technical expertise but also in understanding complex business needs, drawing insights from data, and translating them into actionable strategies
- Valuable Business Insights: We dive deep into our data to uncover patterns and trends in our restaurants, diners, products and business performances, and we aim to give actionable insights to drive strategic initiatives and enhance customer experiences
- Comprehensive Data and Business Intelligence Platform: We're building and maintaining a robust platform that is supporting both business intelligence and product analytics. This means making sure everyone has access to accurate and timely information through easy-to-use dashboards, reports, and analytics tools
- Central Expertise and Business Partnership: As the central team of data experts, we engage with business teams to understand their needs, provide them with frameworks to become more autonomous, and support their efforts to achieve business goals. Our expertise ensures that complex data topics are managed effectively, driving meaningful business results
- In this role, you will drive data-informed decision-making and performance management by monitoring essential business metrics
- Your responsibilities include delivering regular business performance insights to leadership, conducting in-depth ad-hoc analyses, and contributing to the development of high-quality analytics tools, such as models and dashboards
- You’ll provide timely, actionable analysis of key business questions and offer proactive recommendations to enhance service quality, growth, and profitability across the organization
- The role involves a range of impactful projects, including creating data-driven tools for revenue optimization, supporting marketing initiatives through media spend analysis and loyalty program refinement
- Additionally, you’ll collaborate with the Data Science team to enhance features like the app’s ranking system to boost customer engagement
Our take
TheFork's platform plays a significant role in the digitisation of the hospitality industry by offering users a seamless way to select restaurants based on their preferences, read user reviews, check real-time availability, and make instant online reservations.
In addition to serving customers, TheFork also partners with restaurants by providing them with TheFork Manager, a software solution designed to optimise reservation management and streamline operations, This software helps restaurants improve their service and boost revenues by making their operations more efficient and responsive to customer demands.
A TripAdvisor company, TheFork has made significant contributions ot the global dining industry, partnering with 60,000 restaurants, achieving 30M app downloads, and attracting over 400M users. Celebrating its 15th anniversary in 2022, the company has cemented itself as a top player in the space, with future projects including a product for small and family-run restaurants, to support them as the industry becomes more competitive and complex.
Steph
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company benefits
- A permanent contract (that can be useful in life)
- Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to wrok fully remotely)
- Lunch vouchers available 3 working days per week
- Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
- Continuous learning and development programs
- Free access to the Calm app to help you build resilience wherever you are in your mental health journey
- Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
- Health insurance
- Life & Disability Insurance at no cost to the employee
- Attractive pension plans
- Amazing offices with dining, a coffee point on each floor, and leisure area
- Team building events
Company HQ
Saint-Merri, Paris, France
Articles
Leadership
Almir Ambeskovic
(CEO, not founder)Prior to being appointed as CEO, they were Vice President of Sales and Marketing for TheFork. They have also directly led several countries as General Manager at TheFork since 2015.
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