Director of Cloud Engineering, SeatGeek
$243-334k
+ Equity
Ticketing platform for live events
Open for applications
Ticketing platform for live events
501-1000 employees
Open for applications
$243-334k
+ Equity
501-1000 employees
Company mission
SeatGeek’s mission is to help the world to experience more live.
Role
Who you are
- Experience motivating teams to deliver complex, high impact projects in a fast-paced environment
- The drive to find clarity from roughly scoped ideas and deliver concrete results
- Ability to design and architect complex, inter-dependent distributed systems
- Experience as a great cross-functional operator, utilizing influence and indirect authority to deliver results
- Experience operating in a highly dynamic environment with frequently changing conditions and priorities
- A strategic ability to assess the bigger picture in pursuit of ambitious goals
- Ability to self direct towards goals, with high accountability and ownership of results
- Ability to problem solve, able to quickly digest a problem and evaluate solutions; able to balance competing priorities in alignment with business and department goals
- Clear and concise communication skills; effective at all levels in an organization
- Ability to make effective decisions under pressure and promote a calm and considered approach; Assertive when required, able to challenge and be challenged in a constructive and respectful way
- A high motivation to consistently improve efficiency and quality of delivery
- You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned:
- Our applications run on: The Kubernetes ecosystem
- Code versioning: Gitlab
- Required languages: Python, Go
What the job involves
- Reporting to the VP Engineering, the Director of Engineering is responsible for SeatGeek’s cloud infrastructure, the platform on which all of SeatGeek runs
- You will be responsible for delivering on a wide range of initiatives to modernize our systems and to be on par with the best in the industry
- You will be focused on driving technology upgrades and improvements in performance, reliability, and operability
- You will tackle important scale projects as SeatGeek expands into more markets, while also growing the enterprise customer base to hundreds
- You will own a roadmap that strives to reach and continue to be at the cutting edge of technology innovation in this domain
- As a Director and member of the product and engineering leadership team, you will contribute to the development of SeatGeek’s short and long-term strategy, quarterly goals, yearly plans and budgets
- Work with engineering and product leaders across the business to identify high-impact programs of work; then develop concrete plans and recommendations on how best to deliver those programs given time, budget, and staffing constraints
- Work closely with internal and external stakeholders, customers, and partners to help formulate plans, and evaluate success
- Use both direct and indirect authority, execute critical projects, make business critical decisions, and provide frequent updates on progress
- Manage project budgets, risk registers, dependencies, and communication plans
- Use agile software delivery methods, break larger projects into smaller pieces, strive for incremental delivery
- Identify key metrics for evaluating the success of your programs of work
- Operate, monitor, and care for your applications and services in a production environment
- Recruit and directly manage a team of high-caliber engineers and engineering managers
- Advocate for the needs of your team(s) in the pursuit of efficacy and efficiency in delivery
- Create a healthy culture that balances short-term urgency and long-term sustained performance and growth
Our take
For many fans, buying tickets online can be a time-consuming and frustrating process. SeatGeek is setting out to ease this problem by powering an open entertainment industry that provides fans with greater access to experiences, while enabling teams, venues, and shows to have seamless access to their audiences.
SeatGeek launched with a laser-sharp focus on creating a customer-oriented ticketing marketplace for sports and live events. Its commitment to optimizing fan experience has helped distinguish the company from rivals, such as Ticketmaster and Live Nation, with its expanding suite of simple features that have made it the highest-rated and most trusted ticketer.
SeatGeek has secured integration partnerships with Facebook, Spotify and Snapchat, and has an impressive client list that includes the Dallas Cowboys, Manchester City FC, and the Brooklyn Nets. It continues to onboard enterprise clients, expand its international presence and release new products such as "Next Fan Up", positioning it well for future success.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
21% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Aug 2022
$238m
SERIES E
Jul 2020
$121m
SERIES D
Total funding: $462.2m
Company benefits
- Health Insurance Coverage
- Ample Paid Time Off
- 401k Matching Program
- Parental Leave - 16 weeks of leave in a 12-month period
- Health and wellness subscriptions to services like One Medical, Ginger.io and Headspace
- Regular virtual team hangs & happy hours + Company-Wide Hackathons 3-4 times per Year
- SeatGeek Monthly Ticket-Purchase Stipend
- Flexible work environment - Work as many days a week in the office as you'd like, or 100% remotely
- WFH Office Setup Stipend
Company values
- Start With Fans - When fans win, everyone wins
- Be Humbold - We're bold, but humble
- Pull Back The Curtains - We put outsized focus on building the most talented team possible
- Don't Do Bullsh*t Work - If unchecked, every job results in too many hours spent on bullsh*t work. We design how we work to spend the most time doing rather than preparing to do
- Stack The Lineup - Our team is our biggest unfair advantage, and the best teams bring together different backgrounds and experiences
- Play Long Ball - We take big bets on the future
Company HQ
Flatiron District, New York, NY
Articles
Leadership
Jack Groetzinger
(Co-Founder & CEO)Worked as a consultant for Bain. Founded and sold another startup, Scribnia, before founding SeatGeek.
Russell D'Souza
(Co-Founder)Worked as an analyst for Monitor. Founded and sold another startup, Scribnia, before founding SeatGeek.
Eric Waller
(Co-Founder)Worked as a Web Developer at Tickerhound. Co-founded and was a Web Developer at Niqos.
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