Product Manager, Oscar Health
Service Operations
$131.2-172.2k
+ Equity Grants + Annual Performance Bonuses
Digital healthcare insurance
Job no longer available
Digital healthcare insurance
1001+ employees
Job no longer available
$131.2-172.2k
+ Equity Grants + Annual Performance Bonuses
1001+ employees
Company mission
To make a healthier life accessible and affordable for all.
Role
Who you are
- You will be a quick learner, able to learn and understand many complex domains like claims and payments
- 4+ years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role
- 2+ years of experience in driving rigorous prioritization processes
- 2+ years of experience with tech systems and understand basic technology infrastructure such as backend services, database relationships, and leveraging database tools such as SQL
What the job involves
- We're hiring a Product Manager, Service Operations to join our Product team
- As a Product Manager, Service Operations, you will drive and manage the products we produce to support our Service Operations teams
- With an eye for optimization, you will work with stakeholders to explore and discover the right opportunities to prioritize, work with designers and users to understand their workflows and devise solutions with your team that move the needle on key metrics
- You will report to a Group Product Manager
- Define and execute on the vision, strategy, and roadmap for product investments that power platforms
- Define OKRs and KPIs to measure business and operational impacts, and relentlessly identify improvements
- Collaborate with engineers, product managers, and operations partners to gather insights on user needs and ship innovative functionality that improves operational and financial efficiency goals
- Articulate crisp and thorough requirements and clearly communicate them across stakeholders, incorporating data and user research insights
- Problem solve issues across teams to quickly diagnose root cause and move to resolution factoring in trade-offs on speed, scalability and quality
- Spearhead complex initiatives with ability to influence without authority. Manage timelines, cross-functional team accountability, and risk identification
- Compliance with all applicable laws and regulations
- Other duties as assigned
Our take
The US healthcare system is the world's largest and most expensive, but has health outcomes worse than other advanced economies. Oscar Health is focused on building a system of healthcare that is completely centered around its members' experience, offering direct-to-consumer insurance, with digital tools such as a virtual care experience forming a key part of the company’s business model.
Oscar is the first health insurance company built around a full stack technology platform. It gained a competitive edge by launching the "My Identity" functionality in 2021, that demonstrated a huge step for diversity and inclusion in healthcare, enabling users to input their names, pronouns and gender identity. It also provides access to health providers that will understand a user's language, race, ethnicity, and health situation, showcasing the company's focus on optimizing member experiences.
The company has secured good funding in the past, and expanded into new markets and states since its launch. This has fuelled growth and supported ventures such as its Culturally Competent Care Grant Program. An upcoming market expansion forms a key part of the company's plans to "more than double" membership by 2027.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2020
$140m
LATE VC
Jun 2020
$225m
LATE VC
Total funding: $1.5bn
Company HQ
Hudson Square, New York, NY
Leadership
Mario Schlosser
(Co-Founder & President of Technology)Started their career at McKinsey where they were a Fellow Senior Associate. Founded Vostu where they held the Chief Scientist role before co-founding Oscar Health.
Mark Bertolini
(CEO)Previously Co-CEO at Bridgewater Associates, Chairman and CEO at Aetna as well as EVP at Cigna and Nylcare Health Plans.
Salary benchmarks
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