IT Support / Digital Workplace Internship, Billie
2+ days a week in office
Buy Now, Pay Later payments for business
Be an early applicant
Buy Now, Pay Later payments for business
101-200 employees
Be an early applicant
2+ days a week in office
101-200 employees
Company mission
To simplify purchasing for all companies and open up new opportunities for growth.
Role
Who you are
- You are either currently enrolled as a student or want to do an voluntary internship
- Great people skills with an ambitious desire to learn new technologies
- Excellent triage and problem-solving skills with a hands-on approach to getting things done
- The ability to communicate complex technical concepts in simple, understandable terms
- Basic knowledge of collaboration tools such as Google Workspace, Slack, and Confluence
- Experience with a ticketing system (preferably Jira and Jira Service Management)
- Familiarity with MacBooks and the macOS environment
- Excellent verbal and written communication skills in English
Desirable
- Proficiency in German is a significant plus
What the job involves
- We are seeking a proactive and customer-oriented Intern to join our IT Support team at our Berlin headquarters
- This isn’t just a support role; it's a chance to be the first point of contact for our employees, providing hands-on solutions and contributing to key IT projects
- We work in a fast-paced, agile environment and are building the automation backbone for our internal services in collaboration with the business while also making sure that we are staying compliant within our regulatory frameworks
- If you have great people skills and a passion for technology, this is an excellent opportunity to grow with us
- Provide first-line IT support to all Billie employees, resolving technical issues with a hands-on, proactive approach
- Manage user onboarding and offboarding processes, ensuring a smooth experience for all team members
- Monitor and manage our Tier 1 and Tier 2 ticket queues, using a ticketing system to ensure timely and effective problem resolution
- Work closely with cross-functional teams and communicate with external vendors to solve complex issues
- Maintain and manage our IT inventory
- Collaborate on various IT projects to improve and streamline our internal digital workspace and processes
Our take
Buy Now, Pay Later(BNPL) options have exploded in popularity in recent years, with companies such as Klarna and Clearpay providing an additional line of credit to customers allowing them to split the cost of their purchases over several installments. Billie is a BNPL built for business transactions, using machine-learning driven risk models to responsibly finance B2B purchases.
With over 100,00 customers processing more than €750 million on its platform, Billie does not face much competition in its market. While BNPL firms like Afterpay and Klarna could theoretically move into the B2B space, they are specialised in B2C financing and lack Billie's data on the B2B sector. Billie also boasts a range of features designed specifically for intra-company sales such as instant verification, invoicing tools and business payment options which give it a large advantage against any new rivals.
Billie has raised a significant amount of funding from investors, most recently in a 2021 Series C round. Additionally Its 2022 integration with Klarna, allowing companies with a Klarna installation to swiftly switch over to Billie's payment options for B2B sales has removed a major roadblock to its future expansion. This move, alongside its entrance into more markets in Europe, will likely speed the company's ascension to Unicorn status and solidify its market lead in the BNPL space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Oct 2021
$100m
SERIES C
Jul 2019
$35.1m
SERIES B
Total funding: $151m
Company benefits
- Flexibility first: We come to the office for important events, but do not have a permanent office presence. Our teams decide how to get the best results
- 30 days vacation per year and 5 extra paid days to look after sick children
- Virtual Share Program
- German language courses from different language levels free of charge
- One-off relocation bonus to make your move easier
- Reimbursement of travel expenses and discount on local public transport in Berlin with the BVG
- Individual training budget of 1,000 euros for courses, conferences and more every year
- Free gym access, weekly yoga classes, healthy snacks, cereals, drinks and more
Company HQ
Kreuzberg, Berlin, Germany
Leadership
Aiga Senftleben
(General Counsel)Previously worked on the Legal Counsel at eBay and Paypal. Also worked at Funding Circle Deutschland as a General Counsel and is now a member of the Digital Finance Forum at the Federal Ministry of Finance (Germany)
Christian Grobe
(MD)Graduated from the Free University of Berlin with a Ph.D. in Political Science. Previously co-founded Funding Circle/Zencap where they served as the Managing Director. Also Worked as an Engagement Manager at McKinsey & Company.
Dr. Matthias Knecht
(Co-CEO)Previously co-founded Funding Cirlce/Zencap where they served as Managing Director. Also worked as an Engagement Manager at McKinsey & Company.
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