Office Manager, Highspot
$80-109k
+ Stock Options
Sales enablement platform
Be an early applicant
Sales enablement platform
501-1000 employees
Be an early applicant
$80-109k
+ Stock Options
501-1000 employees
Company mission
To empower companies to elevate customer conversations that drive strategic growth.
Role
Who you are
- The ideal candidate will have a natural flexibility in handling day-to-day routines as well as surprises to ensure that our office is running smoothly
- 4+ years experience in office management, administrative support, or a related role, ideally in a fast-growing company
- Strong organizational and multitasking skills with the ability to prioritize tasks and meet deadlines
- Excellent interpersonal and communication skills, both written and verbal
- Skilled at cultivating strong cross-functional relationships to promote collaboration and improve communication throughout the organization
- Proactive, problem-solving mindset, with an ability to thrive in a dynamic and changing environment
- Ability to work independently and handle confidential information with discretion
- Proficiency with office software (Microsoft Office), Google Workspace (Email, Calendar, Sheets, Docs), Slack and Zoom. Basic project management skills (Airtable, Jira) and data analysis skills (Excel, Tableau) preferred
- Experience with vendor management, purchasing from major vendors and event planning
What the job involves
- At Highspot, smooth processes and systems, and a productive and enjoyable work environment are the key to our success
- We’re looking for an office manager who has excellent organizational skills and a personable disposition to keep us thriving
- The office manager will provide strong, reliable support for operations by creating procedures and by maintaining our facilities and employee safety
- This person will also help us achieve organizational efficiency by nurturing a positive, inclusive work environment
- Embracing a startup mindset, with a focus on agility, innovation, and a willingness to take initiative in a fast-changing environment will be key to success in this role
- Manage day-to-day office operations, including maintaining office supplies, equipment, and facilities. Develop office policies and procedures as needed to improve organizational efficiency
- Act as the primary liaison to property management; coordinate with management regarding maintenance, janitorial and other building operations and services
- Proactively maintain facilities matters, including responding to employee requests and reporting facility issues to building management
- Own and maintain facility cleanliness, appearance, and functionality, including common areas such as lobbies, conference rooms, and kitchen cleanliness
- Ensure consistent and timely stocking of food and beverage in all Highspot common areas and kitchens
- Manage all aspects of space/infrastructure planning (ex: moves, additions, changes to workstations, developing a seating plan) and provide answers, resources, and solutions when requested
- Foster a positive company culture by organizing morale events, team meetings, and social activities
- Collaborate closely with HR and IT for new hire onboarding
- Greet guests with promptness and enthusiasm, providing a great first impression of Highspot
- Ensure a high level of customer service to our employees in the day-to-day operations of the office
- Collaborate with key stakeholders and manage strategic projects and process building in hypergrowth
- Anticipate the evolving needs of the office and adapt to changes in workflow, processes, and staffing. Support the implementation of new systems and tools that improve office efficiency as the company scales
- Review and analyze occupancy data. Provide recurring updates to the leadership on workplace utilization across our global offices, to make informed decisions about space planning, facilities management, and preparing for future growth
- Ensuring compliance with internal procurement policies and supporting Procurement to help identify local suppliers, vendors, or service providers and establish relationships with them
- Helping manage the procurement process, including preparing purchase orders, tracking deliveries, and verifying invoices
Our take
Highspot is an AI-driven sales enablement platform that enhances sales team performance globally. It offers intelligent content management, training, contextual guidance, and customer engagement in a unified platform. This integration, supported by actionable analytics, helps companies turn strategic plans into effective sales.
Highspot's annual recurring revenue has grown over tenfold in recent years, highlighting the importance of sales enablement in improving sales team performance. The company's innovation and customer satisfaction have led to record new customer acquisitions and revenue growth, with clients like Hootsuite, Twitter, Siemens, and Nestle.
Despite a 10% workforce reduction following its expansion into Canada, Highspot continues to innovate. The Spring ’24 release expands generative AI capabilities, providing personalised, just-in-time coaching and content personalisation at scale. Highspot Discover showcases these innovations, reinforcing Highspot's leadership in sales enablement.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2022
$248m
SERIES F
Feb 2021
$200m
SERIES E
Total funding: $642.6m
Company benefits
- Generous PTO
- Free, Immersive Learning Courses
- Flexible Transportation Options
- Equity For Everyone
- Medical, dental, and vision benefits
- Flexible work and holiday schedules
- Competitive compensation
- Work from home opportunities
- Modern Health and Wellness Program
- Group Retirement Savings Plan (RRSP & DPSP)
Company values
- All In
- Invent the Future
- Details Matter
- Earn the Next Challenge
- Most Respectful Interactions
- Collaborate Across Boundaries
- Open and Real
- Learn It All, Not Know It All
- Invest Wisely
- Make it Happen
- Enjoy the Ride
Articles
Leadership
Robert Wahbe
(CEO)Former Corporate Vice President of the Server and Tools Division at Microsoft
Oliver Sharp
(Chief Solution Architect)Former General Manager of Strategy, Server and Tools Division at Microsoft
David Wortendyke
(CPO)Former Partner Architect at Windows Azure for over 20 years
Salary benchmarks
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