Senior Sales Operations Process Manager, eBay
$126.8-187.6k
Salary information is for applicants based in California, Washington, or New York City only
Leading online marketplace
Job no longer available
Leading online marketplace
1001+ employees
Job no longer available
$126.8-187.6k
Salary information is for applicants based in California, Washington, or New York City only
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Proven experience in sales operations, enablement, or business operations within a technology sales environment
- Proven track record of success in business process, operational strategy, trends, issues and data analysis to deliver against business objectives
- Build positive relationships across various teams within eBay and enjoy collaboration
- Highly results oriented and driven
- Process oriented with strong analytical skills
- Strong communication and presentation skills, balancing high level information with detailed analysis
- Demonstrated ability to work independently and with little direction
- History of program or project management including scoping, timeline management, documenting use cases, process flows/swim lane diagrams, requirements, organizational change, project costing etc
- Strong knowledge in the Salesforce CRM platform functionality and standard methodologies
What the job involves
- Identify optimization and automation opportunities across the end-to-end seller lifecycle and internal sales process
- Partner with Sales Strategy & Insights to build pre and post sales playbooks and a seller support segmentation model
- Own project requirements documentation including process flows and any other assets used to collect, manage, and provide transparency into project objectives
- Liaise with Sales, Merchant Integration, and the Salesforce team to prioritize change and project requests
- Own and drive projects forward; participate in user acceptance testing, creating training documentation, and delivering training on respective initiatives
- Assist with planning, tracking, documentation and status updates for portfolio of projects
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
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