Senior Site Reliability Engineer, Zeta Global
$130-150k
+ Employee Equity and Stock Purchase Plan
Cloud-based marketing technology
Open for applications
Cloud-based marketing technology
1001+ employees
Open for applications
$130-150k
+ Employee Equity and Stock Purchase Plan
1001+ employees
Company mission
To empower enterprises to thrive in a digital ecosystem with intelligence, individuality and integrity.
Role
Who you are
- Can code confidently in Python or Golang and solve real-world problems through automation. (not only scripting)
- Have hands-on experience implementing SLIs, SLOs, and distributed tracing in production
- Understand Kubernetes, Terraform, and Infrastructure as Code tools
- Are excited about working with high-throughput, distributed systems processing millions of transactions daily…
- 3+ years of experience as an SRE or in a similar role with hands-on coding
- 2+ years of software development experience in Python or Golang, with a focus on building maintainable, production-quality code
- Deep understanding of SRE principles, particularly SLIs, SLOs, error budgets, and their real-world application
- Hands-on experience conducting postmortems and implementing observability at scale
- Expertise in designing and implementing end-to-end observability solutions using tools like OpenTelemetry, Prometheus, Grafana, or Honeycomb
- Experience with distributed tracing and handling high-cardinality metrics in production environments
- 3+ years of experience with AWS and proficiency in Kubernetes, Terraform, and Infrastructure as Code (IaC) tools
- Strong understanding of distributed systems, microservices architectures, and containerization (Docker, Kubernetes)
- Hands-on experience with CI/CD platforms (GitOps, Jenkins, ArgoCD) and building automated pipelines
- Familiarity with tools and frameworks for incident management and operational automation
- Knowledge of modern deployment strategies (e.g., Canary, Blue-Green) and resiliency patterns (e.g., circuit breakers, retries)
- Experience with Kafka or similar distributed messaging systems
- Strong analytical skills for statistical analysis of metrics to identify and resolve performance bottlenecks
What the job involves
- We’re looking for experienced Site Reliability Engineers (SREs) who can write production-grade code, have mastery of SLIs, SLOs, and error budgets, and are passionate about building scalable observability systems
- Design, implement, and manage SLOs, SLIs, and error budgets, ensuring reliability aligns with user expectations and business objectives
- Develop production-grade software to enhance system reliability and reduce manual toil through automation
- Implement and optimize observability solutions using tools like OpenTelemetry, with a focus on high-cardinality metrics, distributed tracing, and actionable insights
- Drive postmortem processes and lead in-depth root cause analyses for incidents, ensuring lessons learned are effectively applied to prevent recurrence
- Define and monitor MTTx metrics (MTTA, MTTR, MTTF), using them to guide system improvements and measure reliability progress
- Collaborate with engineering teams to design systems with reliability and scalability in mind, incorporating capacity planning, resiliency patterns, and modern deployment strategies (e.g., Canary, Blue-Green)
- Lead design reviews for alerting strategies, ensuring effective signal-to-noise ratios in monitoring and incident management
- Advocate for and implement best practices in incident response and system design to achieve optimal uptime and performance
Our take
Zeta Global is a cloud-based marketing technology company that specializes in marketing platforms and customer relationship management software. Its Zeta Marketing Platform uses proprietary data, predictive AI, and omnichannel technology to personalize interactions with customers at every point of contact.
Co-founded by David Steinberg and former Apple CEO John Sculley, Zeta works with more than one thousand customers including high-profile clients such as BMW, Samsung, CNN, and Volvo. While the company may not have the balance sheets of direct competitors such as Salesforce, Oracle, or Adobe, Zeta remains profitable having raised over $300M in funding.
Zeta's 2021 bid for IPO status was met with a lower-than-expected stock valuation, but it remains confident that its shift to the public sphere will help diversify its enterprise customers and further embed itself in the data industry. In 2022, it achieved carbon neutrality and launched a thought leadership campaign called Zeta NEXT in 2024, indicating its steps towards being a market leader.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Apr 2017
$115m
SERIES F
Jul 2015
$125m
LATE VC
Total funding: $310m
Company values
- Champion A Growth Mindset - We share in driving continuous growth for our customers, partners, colleagues and Zeta
- Commit to Customers - We know our customers’ business as well as they do, execute with excellence and generate success.
- Spark Innovation - Together we bring fresh perspectives and curiosity to inspire and activate our next best idea
- Actively Collaborate - We listen, learn, support and elevate each other to work collectively toward solutions.
- Embrace Diversity - We are inclusive of all backgrounds and cultures, creating an environment of trust and belonging
- Support Our Communities - Our ZetaCares program elevates underserved communities through volunteer initiatives.
Company HQ
Midtown South, New York, NY
Articles
Leadership
David A Steinberg
(CEO)Prior to founding Zeta and CAIVIS, they founded InPhonic, the largest seller of wireless phones and communications products and services on the Internet. InPhonic was #1 on Inc. 500 list of fastest growing companies in 2004
John Sculley
(Vice Chairman of the Board & Investor)Former CEO of Apple Computer. They joined Apple in 1983 when the Company had $600 million in revenues; by the time they left, Apple's revenues exceeded $8 billion.
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