Senior Product Manager, Grafana Labs
Grafana AI/ML
£84.8-101.8k
+ Equity
Organization monitoring, visualization and observability platform
Open for applications
Organization monitoring, visualization and observability platform
1001+ employees
Open for applications
£84.8-101.8k
+ Equity
1001+ employees
Company mission
To unite data, no matter where it lives, and empower its users to analyze, take action, and make smart decisions.
Role
Who you are
- A BSBA/BA in Computer Science, a related field, or equivalent work experience
- 3+ years of experience in Product Management
- 3+ years of experience working on a B2B SaaS product
- Experience with AI, ML and GenAI in particular
- A desire to dive into complex solutions and work with a highly technical product and customers
- Experience partnering with Product Design to build delightful user experiences
- Experience working with engineering teams to design and build products in a fast-paced environment
- Excellent written and verbal communication skills
Desirable
- Experience operating or using Grafana Labs open source projects, including Grafana Tempo, Grafana Loki, Grafana Mimir, or Grafana itself
- Experience with OpenTelemetry
- Experience building observability/monitoring tools and/or developer tools more generally
- Experience with open source software and/or commercial open source companies
- Experience with products offered both via SaaS and self-managed
What the job involves
- As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain
- You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals
- You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders
- The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential
- Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market
- You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers
- As the Product Manager for AI, you’ll be involved with everything related to our AI offerings, including driving the roadmap of our Sift, Forecasting, Outlier and the LLM plugin features
- You’ll also work across Grafana’s R&D org to promote AI, help shape AI enhanced workflows and partner directly with other product team’s to deliver these features
- You will develop a deep understanding of how to apply AI technologies to address customer challenges in observability
- And more broadly you’ll help define a vision of how Grafana Labs can leverage AI to solve our customers problems and grow our revenue
- Transform ideas and feedback into a product vision and roadmap
- Empathize with customer problems in order to collect user needs, requirements, and pain points
- Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
- Work closely with Product Marketing to explain our tracing platform’s unique differentiation to Go-To-Market teams, creating documentation, blog posts, website content, datasheets, and whitepapers
- Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering
Our take
Observability plays a crucial role in software development, where dashboards are pivotal for monitoring the health of IT infrastructure across an organization. However, for developers, the frustration of spending unnecessary time navigating between different dashboards to find the latest information detracts from valuable programming time.
Grafana collaborates closely with its clients to create customizable observability platforms, striving to enhance efficiency in observability. Its offerings include cloud-based data structures, dashboards, API plugins, and collaboration tools. Currently, FGrafana boasts over 21M active instances and approximately 10M users globally, with a customer base exceeding 2,000, including prominent names like Bloomberg, PJ Morgan Chase, eBay, PayPal, and Sony.
While Grafana provides free plans with a simplified tool package, the Grafana Enterprise Stack offers customized observability solutions on a monthly subscription basis. The company's ongoing strategy revolves around continually improving Grafana to meet users' demands, enhancing functionality with each iteration, and fostering community engagement by enabling users to share their Grafana dashboards with the broader open-source community.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Aug 2024
$270m
SERIES D
Apr 2022
$240m
SERIES D
Total funding: $805.2m
Company benefits
- Vacation: Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year
- Healthcare: We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India
- Retirement planning: There’s no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany
- Professional development: On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned
- Work location: Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space
- Choice of tech: There’s no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we’ll refresh them every three years
- Mindfulness: When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers
- Fond Perks: Grafanistas across the world receive access to Fond, a platform that provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness
- Global Employee Assistance Program: We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists
Company values
- Share openly and default to transparency
- Respectfully empowered
- OSS is in our DNA
- We keep our commitments
- Seek diverse perspectives
- Don't let perfect get in the way
- Help each other thrive
Company HQ
Financial District, New York, NY
Articles
Leadership
Raj Dutt
(Co-Founder & CEO)Currently a Board Member at NSONE. Previously founded Voxel where they served as the CEO for 12 years. They also served as the Senior Vice President of Technology at Internap Network Services.
Torkel Ödegaard
(Co-Founder)Graduated from Mälardalen University with a Master's in Computer Science. Founder of Coding Instinct. Previously worked as a Consultant at H&M, Avega, and Ebay.
Anthony Wood
(Co-Founder)Previously worked at Visa and Voxel as a Senior Systems Engineer. They also have Systems Engineering axperience at PalVision and iiNet.
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