Senior Product Manager, Grafana Labs

• A BSBA/BA in Computer Science, a related field, or equivalent work experience
• 3+ years of experience in Product Management
• 3+ years of experience working on a B2B SaaS product
• Experience with AI, ML and GenAI in particular
• A desire to dive into complex solutions and work with a highly technical product and customers
• Experience partnering with Product Design to build delightful user experiences
• Experience working with engineering teams to design and build products in a fast-paced environment
• Excellent written and verbal communication skills

Desirable

• As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain
• You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals
• You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders
• The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential
• Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market
• You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers
• As the Product Manager for AI, you’ll be involved with everything related to our AI offerings, including driving the roadmap of our Sift, Forecasting, Outlier and the LLM plugin features
• You’ll also work across Grafana’s R&D org to promote AI, help shape AI enhanced workflows and partner directly with other product team’s to deliver these features
• You will develop a deep understanding of how to apply AI technologies to address customer challenges in observability
• And more broadly you’ll help define a vision of how Grafana Labs can leverage AI to solve our customers problems and grow our revenue
• Transform ideas and feedback into a product vision and roadmap
• Empathize with customer problems in order to collect user needs, requirements, and pain points
• Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
• Work closely with Product Marketing to explain our tracing platform’s unique differentiation to Go-To-Market teams, creating documentation, blog posts, website content, datasheets, and whitepapers
• Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering