Chief of Staff, Luma Health
$120-150k
+ Target bonus + Stock options
Travel requirement: ~40%
Patient engagement platform
Job no longer available
Patient engagement platform
101-200 employees
Job no longer available
$120-150k
+ Target bonus + Stock options
Travel requirement: ~40%
101-200 employees
Company mission
To make it easy for patients to connect to their healthcare provider in a way that’s modern and mobile-first.
Role
Who you are
- You’re an analytical thinker and operational doer who will solely focus on the most critical organizational priorities
- 2-4 years of work experience
- High EQ and comfortable influencing all levels of the organization; Demonstrated examples of successfully influencing without authority
- Team-oriented professional with a commitment to driving both strategic and operational performance and improvement
- Excellent written and verbal communication skills – polished, professional, clear, concise, and compelling
- Maniacal attention to detail
- Stellar project management skills and experience
- You're a true self-starter with a desire to learn, grow, and take ownership of business problems
- BA/BS Degree required
- Travel requirement: ~40%
What the job involves
- You'll report to the CEO, play an important role in executive leadership, and work as a cooperative partner across all functional departments
- Work directly with Luma’s Co-Founders (CEO and CTO)
- Join a high-growth vertical SaaS company (150+ employees, leading health tech company)
- Lead high-priority strategic business initiatives, from idea through successful execution
- Assist and communicate with Leadership Team to drive effective decision-making, program management, and metrics/measurement
- Serve as liaison with Founders regarding Luma’s culture, morale, and employee performance
- Act as a key facilitator between different teams, ensuring that all parties are communicating and working towards the same goals – be the person who knows most about how the company operates
- Lead and manage the company’s annual/quarterly/monthly planning process; Capture key notes and action items; Hold teams/departments accountable to their objectives + targets
- Be a Meetings Master – Take control over the content and agendas for key internal meetings (e.g. Quarterly All-Company Meeting, Weekly Scrum, Monthly Reviews, etc.)
- Support content creation, coordination, and preparation for company Board meetings
Our take
Missed appointments cost the US healthcare industry over $150B annually, cancellations frequently go un-rescheduled, and distant appointment bookings leave patients dissatisfied and prone to defect from providers. All these are common and significant healthcare issues that Luma Health aims to solve with its streamlined patient-provider, mobile-first, communication platform.
Luma is embedding its product throughout the healthcare sector by way of strategic partnerships and integrations, including Uber Health, Cisco Webex Teams, and Carecloud. Luma Health has partnerships with thousands of providers, over 24 million patients, and a strong NPS score of 89.
Recently, Luma was recognized as one of the Best Places to Work in Healthcare by Modern Healthcare for 2024, an honor reflecting the company's mission-driven culture and commitment to creating an engaging workplace for its employees. If Luma can maintain this momentum - both in terms of its growth and its reputation as an employer - it stands to become a key player in the healthtech industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Nov 2021
$130m
SERIES C
Aug 2019
$16m
SERIES B
Total funding: $155.7m
Company benefits
- Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs
- Work Life Balance
- Flexible Time Off
- Wellness Programs
- Discounted Perks
- 401(k) and Company Equity
Company HQ
Downtown, San Mateo, CA
Leadership
Adnan Iqbal
(Co-Founder & CEO)Graduated from Stanford with an MS/MBA in General Management, Global Leadership and Innovation. Previously a Consultant at Deloitte, a Manager, Senior Manager, and Market Planning Manager at Genetech, and a Social Entrepreneur Lab Fellow at Hasso Plattner Institute of Design at Stanford.
Tashfeen Ekram, MD
(Co-Founder & CMO)Studied Medicine at Michigan. Founded Healthkibo.com. Has worked as a Consultant for Keas, and for Ortotele. Has worked in Radiology, currently as a Diagnostic Radiologist for Alata Vista Radiology.
Aditya Bansod
(Co-Founder & CTO)Began their career as a Software Developer at QuakeWireless and Laboratory for Patient Informatics. They have also spent time at Microsoft as a Lead Program Manager and at Adobe Systems as a Principal Product Manager.
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