Local B2B Community Manager, Treatwell
France
2-3 days a week in office
Salon management software
Job no longer available
Salon management software
501-1000 employees
Job no longer available
2-3 days a week in office
501-1000 employees
Company mission
Transforming the way the hair and beauty community and their clients connect.
Role
Who you are
- A self-driven and ambitious tech-savvy professional
- Proven work experience as a community manager or similar role, managing an online/offline community, running events and communicating directly with (potential) partners or customers
- You are a native speaker of French, and fluent in English
- A ‘people person’ with strong soft skills; empathy, good listening skills and adaptability are crucial
- A good copywriter with high written communication skills
- Ability to create content for social media
- Work well managing stakeholders; taking their input on board, managing briefs, and ensuring great communication makes any project a success
- Strong project management skills, working well within a team but also as a project owner ensuring clarity of roles and responsibilities
What the job involves
- Owning the planning, implementation and development of the partner ambassador program within the local market - you will have full ownership of the programme, from researching and establishing contact with new ambassadors, through to building relationships and implementing initiatives to increase satisfaction of ambassadors
- Building relationships with existing partners by organising local events that help drive engagement and retention
- Managing online channels such as WhatsApp, Facebook group, Telegram to engage and nurture our relationship with partners
- Participating in local industry events (e.g. a L’Oréal event or awards evening) to create connections with industry leaders and local stakeholders
- Coordinating with the central Marketing team to ensure brand consistency and align on the overall marketing strategy
- Supporting the creation of content (video, testimonial, photos, interview) of brand ambassadors and partners to use for marketing purpose
- Liaising with Product and Supply teams to stay updated on new products and features at all times
- Actively researching trends and hot topics within the industry
- Gauging sentiment about the brand and providing feedback to internal teams
- Coordinate with central marketing team to support the organization of events and exhibition for the french/belgium markets
Our take
Treatwell are looking to do for beauty what Deliveroo has done for takeaways. Instead of booking salon treatments over the phone, they want you to book online. They also want to be the only place you need to go to book beauty treatments.
Treatwell currently works with over 40,000 salons, so has already achieved significant scale and is looking to grow this further.
Hair and beauty services across Europe is a ~£90 Billion market, but it's really fragmented, with all the chains together making up less than 3% of the market. There's a big opportunity for a company to be the go-to place to book treatments across all these small companies.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2015
$72.9m
SERIES E
May 2015
$46m
SERIES D
Total funding: $154.2m
Company benefits
- We want you to enjoy our platform just as much as our partners and customers! Time for a haircut? 💇🏼♂️ Fancy a bouncy blow dry? 👩🏽 In need of a fresh manicure? 💅🏽. You'll get a monthly £/€40 Treatwell voucher to use however you choose
- 28 days of paid holiday (plus bank holidays) to enjoy ☀️ 😎
- 10 overseas working days from any of our Treatwell countries 🌴
- Mental health support through our partnership with Plumm 🧘♀️
- Our Tech department have a fully remote working option 💻
- Tell us who you know. We'll compensate you for any successful referrals 💶
- Growth funds for you to develop and grow with your team 📈
- We have a host of tasty treats stocked in the kitchen 🍎 🍪
Company HQ
Holborn, London, UK
Leadership
Tobias Hinteregger
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