Revenue Operations Manager, Zivver
Data & Technology
Secure digital communications platform
Job no longer available
Secure digital communications platform
101-200 employees
Job no longer available
101-200 employees
Company mission
To power the next generation of secure digital communications.
Role
Who you are
- You have 3+ years of experience in Revenue Operations, Marketing Operations, or Sales Operations within a B2B or Saas company
- You have worked with automation platforms and CRMs and partnered closely with both technical and non-technical stakeholders to deliver technical solutions for business problems and enhancements
- Problem-solving excites you. You strive to make work easier for the commercial team by eliminating blockers with creative solutions
- You know how to automate reporting as much as possible to stay focused on solving the problems that will have the biggest impact
- You have expert knowledge of SalesForce and various Marketing and Sales Platforms (nice to have experience with more than one of these tools: SalesForce, HubSpot, Outreach, ZoomInfo)
- You have been integral in your team’s tech stack and help bridge technical gaps between stakeholders. You’ve played a key role in technology integrations
- You are fluent in Marketing and Sales data. You understand which information needs to flow in and out of Marketing and Sales tooling in order to run successful campaigns
- You are comfortable with using spreadsheets and analytics tools such as Looker. Data is a core part of your toolkit
- You’re an outstanding communicator in writing and speaking. You know how to communicate successfully across teams at a growing company
- You are comfortable with ambiguity and can break down complex problems into achievable goals
- Did we mention drive? It’s your toko, you need to be comfortable taking autonomy in the role
What the job involves
- Collaborate with both technical and non-technical stakeholders to scope, roadmap and implement (new) tooling solutions for business problems
- Develop and maintain reporting dashboards and metrics to monitor revenue performance, identify areas of improvement, and report on results to senior management
- Develop and execute strategies that optimize the sales, marketing, and customer success processes to maximize revenue generation
- You oversee the management and maintenance of customer relationship management (CRM) systems, ensuring they are up-to-date and providing accurate information for the sales, marketing, and customer success teams
- Maintaining our technology platform, including staying up to date on new features and releases, tracking and responding to user support tickets as well as fixing bugs
- Analyze data from various sources to identify trends, patterns, and insights that can help improve revenue operations
- Develop and maintain operations material to enable self-serve and transparency across multiple teams at Zivver
- Serve as the subject matter expert and administrator for the Go-To-Market tech stack
- Ensure data accuracy and integrity by maintaining and updating revenue processes in our CRM and other systems
- Act as the primary point of contact for revenue-related systems and process questions and issues
- Partner closely with all commercial teams to deliver clean data in and out of our tooling so we can enable use cases across Marketing, Sales, and Customer Success team
- Act as the primary point of contact for revenue-related systems and process questions and issues
- Analyze revenue data to identify trends and continuously improve and optimize revenue processes and systems to drive efficiency and growth
Our take
Organisations are increasingly utilising instant messaging applications for external and internal communication, as they are a faster and cheaper mode of communication. With this, it becomes increasingly important to secure the messaging infrastructure as these communication environments are less secure.
Zivver offers a secure communications platform for organisations, especially those in regulated industries such as government, law and healthcare, to enable secure communication, namely through email data protection and secure file transfer. Cloud-based secure messaging products and solutions that offer this security is a market expected to grow rapidly - and indeed, Zivver has been recognised as one of the fastest-growing technology companies according to Deloitte.
Similar companies offering solutions for organisation communications include Realtyme and Netsfere. Zivver plans to continue adding other useful features to their product such as digital signatures, secure forms and secure video. It will invest its capital, backed by DN Capital and SmartFin, to continue market expansion in the UK as well as other international markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2020
$17m
SERIES A
Oct 2018
$7m
SERIES A
Total funding: $27.6m
Company benefits
- Unlimited holidays
- Fired-up environment
- Zivver's Hummingbar
- HQ in Amsterdam
- International diverse team
- Internet allowance
- Home office support
- Lunch & snacks at HQ
- Company parties
- Pension plan
- Personal growth
- Referral bonus
- Travel reimbursement
- Work from anywhere
Leadership
Wouter Klinkhamer
(CEO)Progressed at Gupta Strategists from a Strategist in 2005 to Director in 2013. Co-founded Zivver in 2016, initially serving as COO, before becoming CEO in 2020.
Rick Goud
(CIO)Experience as a Strategist at Gupta Strategists from 2009-2015. Co-founded Zivver in 2016, initially serving as CEO, before becoming CIO in 2020.
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