Director of Data Science, Headway
$255-300k
May be eligible for performance-based variable compensation and an equity grant, depending on the position and level
More information about location
Therapist-by-insurance marketplace
Be an early applicant
Therapist-by-insurance marketplace
1001+ employees
Be an early applicant
$255-300k
May be eligible for performance-based variable compensation and an equity grant, depending on the position and level
More information about location
1001+ employees
Company mission
To build a new mental healthcare system, rewired for access and affordability.
Role
Who you are
- 10+ years of experience in data, with at least 5+ years in a leadership role where you have successfully built and scaled high-performing data teams, including managing other managers
- Deep Quantitative Acumen in a Complex Domain: You have a proven track record of applying sophisticated analytics and data science to messy, high-stakes business problems. Your experience comes from:
- Ideally: Health tech, with direct exposure to Revenue Cycle Management (RCM), claims data, or payer analytics
- Alternatively: Other complex transactional ecosystems like Fintech (payments, risk), Insurtech, or multi-sided Marketplaces
- High Agency and a "Builder" Mindset: You are energized by ambiguity and the challenge of building a function from the ground up. You are a proactive, relentless problem-solver who takes complete ownership
- Exceptional Executive Communication: You can distill complex analytical topics into clear, concise narratives and strategic recommendations for stakeholders across the organization, including the executive team
- Technical credibility to lead a team of specialists; you don't need to be the best coder, but you must be able to guide technical discussions on modeling, experimental design, and data architecture
What the job involves
- At Headway, our mission to make mental healthcare accessible and affordable is powered by our core insurance platform. This platform is the financial engine of our business, handling everything from providing patients with clear cost estimates to processing claims and ensuring providers are paid accurately. It is the most critical component of our financial success
- We are making a significant new investment in this area, bringing in senior product leadership to drive the next phase of growth. To succeed, they require an equally senior and strategic data partner
- We are seeking a Director of Data Science to own the complete data narrative for this business-critical domain. You will not just be supporting the business; you will be a co-owner of the strategy, transforming our data function into a predictive, strategic powerhouse that directly impacts our revenue, efficiency, and patient trust
- This is a greenfield opportunity for an action-oriented leader to build a world-class team and define the data culture for the heart of Headway's business
- Build & Lead the Team: Hire, inspire, and manage a growing team of data scientists, and a data science manager. Foster a culture of analytical rigor, business impact, and high agency
- Drive Product Strategy: Act as the dedicated strategic data partner to the new Product Directors for the Core Platform. Translate their roadmap into a clear analytics and data science agenda that uncovers opportunities and guides investment
- Master the Economics of Our Business:
- Data Science: Oversee the development and performance of our patient cost estimation models, a crucial element of the patient experience
- Operational & Financial Analytics: Own the end-to-end analytics of our Revenue Cycle Management (RCM). Develop and monitor core KPIs like clean claim rate, denial rates, and cash collection velocity. Build systems to detect anomalies and forecast financial outcomes
- Influence with Data: Communicate complex findings on platform health, financial performance, and strategic opportunities with clarity and conviction to senior leadership and cross-functional stakeholders
- Unmatched Impact: Your work is not peripheral; it is focused on the absolute core of our business. You will have a direct, measurable impact on our company's revenue and our ability to make mental healthcare affordable for thousands
- Intellectual Challenge: The U.S. healthcare insurance system is an incredibly complex and fascinating puzzle. This role offers a constant stream of challenging problems in predictive modeling, anomaly detection, and causal analysis
- You're motivated by our mission. We are working to solve the biggest problems in mental health care today: access and affordability. Your work is central to that mission
Our take
1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.
Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.
Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.
Freddie
Company Specialist at Welcome to the Jungle
Insights
64% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$100m
LATE VC
Oct 2023
$125m
SERIES C
Total funding: $327m
Company benefits
- Work from home opportunities
Company HQ
Tribeca, New York, NY
Leadership
Andrew Adams
(CEO)Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.
Salary benchmarks
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