Director of Data Science & Analytics, Headway

$255-300k

May be eligible for performance-based variable compensation and an equity grant, depending on the position and level

Expert level

New York

San Francisco Bay Area

More information about location

Therapist-by-insurance marketplace

Open for applications

Therapist-by-insurance marketplace

1001+ employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Open for applications

$255-300k

May be eligible for performance-based variable compensation and an equity grant, depending on the position and level

Expert level

New York

San Francisco Bay Area

More information about location

1001+ employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Company mission

To build a new mental healthcare system, rewired for access and affordability.

Job

Company

Role

Who you are

10+ years of experience in data, with at least 5+ years in a leadership role where you have successfully built and scaled high-performing data teams, including managing other managers
Deep Quantitative Acumen in a Complex Domain: You have a proven track record of applying sophisticated analytics and data science to messy, high-stakes business problems. Your experience comes from:
Ideally: Health tech, with direct exposure to Revenue Cycle Management (RCM), claims data, or payer analytics
Alternatively: Other complex transactional ecosystems like Fintech (payments, risk), Insurtech, or multi-sided Marketplaces
High Agency and a "Builder" Mindset: You are energized by ambiguity and the challenge of building a function from the ground up. You are a proactive, relentless problem-solver who takes complete ownership
Exceptional Executive Communication: You can distill complex analytical topics into clear, concise narratives and strategic recommendations for stakeholders across the organization, including the executive team
Technical credibility to lead a team of specialists; you don't need to be the best coder, but you must be able to guide technical discussions on modeling, experimental design, and data architecture

What the job involves

We are making a significant new investment in this area, bringing in senior product leadership to drive the next phase of growth. To succeed, they require an equally experienced data partner
We are seeking a Director of Data Science & Analytics to own the complete data narrative for this business-critical domain
You will be a co-owner of the strategy, transforming our data function into a predictive, strategic powerhouse that directly impacts our revenue, efficiency, and patient trust
This is an opportunity for an action-oriented leader to grow a world-class team and define the data culture for the heart of Headway's business
Build & Lead the Team: Hire, inspire, and manage a growing team of data scientists, and a data science manager. Foster a culture of analytical rigor, business impact, and high agency
Drive Product Strategy: Act as the dedicated strategic data partner to the new Product Directors for the Core Platform. Translate their roadmap into a clear analytics and data science agenda that uncovers opportunities and guides investment
Master the Economics of Our Business:
Data Science: Oversee the development and performance of our patient cost estimation models, a crucial element of the patient experience
Operational & Financial Analytics: Own the end-to-end analytics of our Revenue Cycle Management (RCM). Develop and monitor core KPIs like clean claim rate, denial rates, and cash collection velocity. Build systems to detect anomalies and forecast financial outcomes
Influence with Data: Communicate complex findings on platform health, financial performance, and strategic opportunities with clarity and conviction to senior leadership and cross-functional stakeholders

Our take

1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.

Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 600,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.

Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US with over $325M in funding behind it. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

64% employee growth in 12 months

Glassdoor (3.2)

Trustpilot (4)

Company

Funding (last 2 of 6 rounds)

Jul 2024

$100m

LATE VC

Oct 2023

$125m

SERIES C

Total funding: $327m

Company HQ

Tribeca, New York, NY

Leadership

Andrew Adams

(Founder & CEO)

Prior to founding Headway in 2017, Andrew was a Product Analyst at Spring Inc.

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