Sales Operations Business Partner, Cloudflare
Northern Europe
Web performance and security platform
Open for applications
Web performance and security platform
1001+ employees
Open for applications
1001+ employees
Company mission
Cloudflare's mission is to help build a better Internet that is bold and ambitious.
Role
Who you are
- 5–7 years of experience in sales operations, business analysis, or at least 5 years of management consulting experience at an established consultancy firm
- Proven ability to manage complex, high-impact projects within tight timeframes, delivering measurable outcomes
- Experience working in high-growth, technology-focused environments is highly desirable
- Bachelor’s degree in Business Administration, Management, Economics, or a related field. An MBA or advanced degree is highly preferred
- Expertise in CRM platforms such as Salesforce and proficiency in data visualization tools (e.g., Tableau, Looker BI).
- Strong analytical skills, with a demonstrated ability to translate data into strategic recommendations
- Advanced proficiency in Google Suite and other productivity tools
- Exceptional communication and stakeholder management skills, with the ability to influence and build trust at all levels of the organization
- A consultative and solutions-oriented approach, with a track record of driving operational improvements in complex environments
- Detail-oriented, adaptable, and highly organized, with a strong focus on quality and accuracy
What the job involves
- We are seeking a highly motivated and experienced Sales Operations Business Partner to join our team in EMEA
- This role is ideal for professionals who excel at strategic problem-solving and operational execution. As a Sales Operations Business Partner, you will play a pivotal role in supporting our global sales organization during a critical period, helping to drive strategic territory planning, performance analytics, and operational excellence
- The successful candidate will join at a pivotal moment as we navigate the annual planning and territory design process, requiring a hands-on, data-driven professional ready to engage immediately
- Serve as a trusted advisor to two area Vice Presidents\, providing insights and recommendations to inform strategic decision-making
- Data Analysis & Insights: Analyze large datasets from various sources (CRM, marketing automation, etc.) to identify trends, opportunities, and areas for improvement. Develop and maintain dashboards and reports to track key performance indicators (KPIs) and provide actionable insights to stakeholders
- Best Practices: Stay up-to-date on industry best practices and emerging trends in revenue operations and relevant technologies
- Work closely with marketing, finance, and customer success teams to ensure alignment and support for sales initiatives
- Act as a liaison between sales and other departments to resolve operational issues and improve communication
- Monitor and analyze key sales metrics, providing insights and recommendations to improve performance
- Create and maintain dashboards and reports that track sales performance, pipeline health, and forecast accuracy
- Conduct regular business reviews with sales leaders to identify areas of improvement and growth opportunities
- Performance Management: Define, track, and analyze key performance indicators (KPIs) to measure the success of revenue-generating activities and initiatives
- Forecasting & Planning: Support the development and management of revenue forecasts, working closely with finance and [Business Unit/Function] leadership to ensure accuracy and alignment
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Minimum 8 weeks of paid parental leave
- Equal opportunity employer
- Unlimited paid time off policy
- Work from home opportunities
- Medical, Dental & Vision Insurance
- Life Insurance, Disability Insurance
- 401(k) plans
- Family planning and fertility program
- Gym discounts
- Commuter Benefits Program
Company HQ
China Basin, San Francisco, CA
Leadership
Lee Holloway
(Lead Engineer)Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(President & COO)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.
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