Lead Compliance Analyst, Coinbase

• The ideal candidate combines proven expertise in compliance operations production roles, analytical excellence, and the ability to think creatively to identify and propose impactful solutions
• Minimum of 3-5 years of relevant experience in traditional financial services, crypto, or the tech industry, with a focus on TMS/EDD compliance investigations, or regulatory matters
• Strong interpersonal, analytical, and communication (verbal and written) skills
• Experience working with Google apps
• Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment
• Ability to think both strategically and operationally, with an eye for identifying risks and opportunities early
• Creativity and problem-solving skills to address unstructured challenges

Desirable

• The CX Compliance team is essential in ensuring that our global CX Compliance Operations function efficiently, comply with regulatory requirements, and consistently deliver high-quality resolutions
• As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, you will be responsible for conducting end-to-end Transaction Monitoring investigations for customers (individuals/entities) that may lead to drafting and filing a SAR
• Additionally, you will be proactively detecting emerging risks, optimizing compliance processes, and testing new tools and models before deployment to ensure smooth transition to production
• You will work independently and extensively with cross functional teams (such as Financial Crime Risk Investigations, Workforce Management, Content and Learning & Development stakeholders) prioritizing multiple tasks with minimal guidance, and remain open to feedback from all levels to drive continuous improvement in compliance operations
• Investigations & Risk Analysis:
• Investigate and analyze manual referrals and automated alerts stemming from transaction monitoring systems
• Conduct due diligence research and KYC reviews on transaction activities across internal and external tools to assess legitimacy and mitigate risks
• Document findings and create written narratives to support case investigations
• Recommend case decisions based on investigative results in line with regulatory requirements and best practices
• Optimization & Process Improvement:
• Identify patterns or emerging risks
• Collaborate with cross-functional teams to evaluate, refine, and optimize compliance workflows, models, and procedures. Focus on improving efficiency, efficacy, scaling resources, and introducing industry best practices
• Tool/Model Testing & Technology Feedback:
• Act as a subject matter expert for new and existing Compliance Operations tools, processes, and future enhancements
• Test compliance tools, rules, and/or detection models, providing actionable feedback to technology machine learning teams
• Knowledge Leadership:
• Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigation
• Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures