Junior IT Support Engineer, Altruist
Contract
3+ days a week in office (Culver City, CA)
All-in-one platform for financial advisors and their clients
Be an early applicant
All-in-one platform for financial advisors and their clients
501-1000 employees
Be an early applicant
3+ days a week in office (Culver City, CA)
501-1000 employees
Company mission
To make financial advice better, more affordable, and more accessible to everyone.
Role
Who you are
- 1-3 years of experience
- Experience with Mac and PC Operating Systems
- Basic knowledge of AI/Automation workflow building (Okta workflows, Google Apps Script, N8N)
- Experience with G Suite and Google Admin
- Experience with OKTA, Jamf, and Kaseya-VSA
- Experience with Google Meet and Zoom conferencing equipment
- Preferred Experience with Atlassian apps (Confluence, Jira)
- Basic knowledge of Active Directory
- Computer and Printer Support
- New computer hardware and software builds, using imaging software
- Familiarity with Office 365 Suite - some knowledge of Outlook may be required
- Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Altruist we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles
What the job involves
- Altruist is in the midst of an exceptional growth phase and we’re excited to hire a Junior IT Support Engineer (Contract) to join our growing organization
- Provide technical assistance and support related to computer systems, hardware, or software
- Conduct corporate training sessions
- Assist with onboarding-offboarding
- Maintain the daily performance of computer systems and conference room equipment
- Help with maintaining IT asset and inventory management
- Performs other related duties and projects as requested or assigned
Our take
The world of wealth management is changing fast, and financial advisors are feeling the strain. Between managing client expectations, navigating complex regulations, and keeping up with endless admin tasks, there's little time left for what really matters, helping clients make smarter financial decisions. And that's where Altruist comes in, set out to modernize custodial services, making it easier and more efficient for advisors to manage portfolios, handle compliance, and deliver great client experiences without getting buried in paperwork or outdated systems.
Its a technology-driven custodian built specifically for financial advisors and it combines powerful digital tools with custody services to simplify how advisors run their businesses. The company recently launched HAzel, and AI-powered assistant designed to take on the day-to-day tasks that slow advisors down (think note-taking, email drafting, and meeting summarising). Hazel even pulls insights from firm data, emails, and documents to give personalized, context-aware answers to questions. And by integrating tools like Salesforce and Redtail., Hazel acts like a smart teammate that helps advisors stay organized and focused on clients.
Like many fast-growing tech firms, Altruist has had to make some tough decisions along the way. The company recently laid off around 15% of its workforce as part of a plan to sharpen its focus on the most impactful parts of its business. Deepsite that, CEO Jason Wenk says Altruist is having a record with assets up 50%, revenue per employee climbing 70%, and a clear path to profitability. With this strong growth, zero debt, and the rollout of Hazel, Altruist is proving it can innovate and scale sustainably.
Freddie
Company Specialist at Welcome to the Jungle
Insights
67% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2025
$152m
SERIES F
May 2024
$169m
SERIES E
Total funding: $601.5m
Company benefits
- Grow your career: Altruist is a thoughtful, fast-growing company that values high achievers.
- Our success is your success: Be rewarded for doing great work - competitive compensation and equity for all team members.
- Take care of yourself: Health, dental, and vision coverage, available on your first day.
- Work-life integration: We work hard and respect everyone’s whole selves.
- You're welcome here: Altruist is proud to be an equal opportunity employer. We’re committed to inclusivity.
Company HQ
McManus, Culver City, CA
Leadership
Jason Wenk
(Founder & CEO)Began their career as a Morgan Stanley System Analyst before co-founding Retirement Wealth as CEO in 2005. They also founded FormulaFolios in September 2011, before combining this financial and entrepreneurial experience to found Altruist in September 2018.
Mazi Bahadori
(COO/CCO)Mazi joined Altruist in 2019 as CCO and VP of Securities, adding COO to his title in 2023. Prior to this, he served as the CCO and Director of Operations at Aspiration and as the VP and Legal & Compliance Specialist at PIMCO.
Harpreet Ahluwalia
(CPO)Harpreet joined Altruist in 2019 as VP of Product Management, becoming CPO in 2022. Prior to this, he was a VP of Product Management at ServiceTitan for 4 years and Head of Product at Citysearch for 3 years.
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