Partner Success Associate, Button
$51-69k
+ Bonus + Stock options upon joining the company
2-3 days a week in office
Mobile commerce technology
Be an early applicant
Mobile commerce technology
21-100 employees
Be an early applicant
$51-69k
+ Bonus + Stock options upon joining the company
2-3 days a week in office
21-100 employees
Company mission
Button's mission is to supercharge mobile marketing revenue for the world's biggest brands.
Role
Who you are
- At least 2 years’ demonstrated experience in account management and revenue growth for high value, strategic accounts for B2B companies
- Track record of consistently (over)achieving sales and revenue goals
- Excellent ability to leverage data and analytics to effectively communicate insights to client stakeholders
- Strong written and verbal communication skills - including experience creating and presenting executive business reviews
- Keen attention to detail that ensures systematic organization and reliable delivery
- Strong focus on speed, delivering results quickly and efficiently while maintaining a high level of accuracy
- Creative inclination that will help with out of the box ways to surprise and delight Button’s partners
- A self-motivated attitude: able to take initiative to independently and proactively drive tasks forward
- A team player mentality: eager and willing to assist colleagues and contribute as needed to achieve team goals
- Ability to negotiate, communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
- Experience evangelizing new products
What the job involves
- Gain a deep understanding of customers' business priorities, KPIs, and challenges to anticipate partner needs and deliver exceptional service
- Prepare and present regular performance reports for partners, highlighting key metrics, trends, and insights to instill Button's value
- Be an evangelist of Button on the front lines with partners
- Secure partner adoption of key products, marketing campaigns, and other initiatives via routine meetings and executive business reviews
- Proactively monitor user flows and performance, identifying opportunities for optimization and collaborating with internal teams to implement solutions
- Craft and execute strategic account plans based on the priorities of partners; identify and execute upsell opportunities
- Ensure consistent achievement of quarterly and annual revenue goals
- Secure contract renewals for existing business
- Communicate partner feedback to the Button engineering and product team in a fluid and actionable manner in order to drive product development based on partner needs
- Oversee partner technical implementations in collaboration with Button's solutions engineering team
Our take
Shopping habits are increasingly moving towards mobile. However, the process of buying on mobile remains riddled with problems and poor user interfaces that slow down purchase time and therefore reduce revenue for companies that rely on these channels.
Button is trying to make mobile eCommerce easier for customers and businesses. They provide seamless integrations of links or "buttons" within other third party partner's apps, allowing mobile customers to buy when their interest is highest. This provides brands with an alternative to pushing users to their eCommerce websites through channels such as Facebook or Google (as customers can make purchases directly in other apps).
The company has now driven $6 billion in eCommerce, delivering an average 3x revenue increase in app journeys vs mobile web - both of which showcase the impact it has made in the market. Button continues to expand its network and enhance the platform towards making mobile eCommerce work better for brands.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2019
$30m
SERIES C
Jan 2017
$20m
SERIES B
Total funding: $64.6m
Company benefits
- Remote Workplace
- Child Care Benefits - Button's parents are provided with flexibility to schedule their days to care for children
- Family Medical Leave
- Flexible Work Schedule
- Generous Parental Leave - Button provides up to 18 weeks of paid parental leave for all employees
- Return-to-work program post parental leave
- Group brainstorming sessions
- Open door policy
- Dental, Vision & Health Insurance Benefits - For most plans, Button covers 100% of the premium for employees and 75% for dependents
- Disability Insurance & Life Insurance - Button offers employees basic life and AD&D coverage and the opportunity to purchase additional life insurance and disability insurance
- Flexible Spending Account (FSA) - Employees may elect to fund an FSA (up to $2,800 per year for health care expenses and up to $5,000 per year for dependent day care expenses)
- Pet Insurance
- Wellness Programs - Button provides employees with a $500 lifestyle stipend each calendar year
- Mental Health Benefits - Button has an employee assistance program which also offers a number of mental health resources to employees
- Casual Dress
- Company Outings
- Happy Hours
- Pet Friendly
- Home Office Stipend for Remote Employees - Button provides a $500 lifestyle stipend every year which may be utilized for home office setup
- Professional Development Benefits - Customized development tracks, Job Training & Conferences
- Cross functional training encouraged
- Mentorship program
- Online course subscriptions available
- Promote from within
- Lunch and learns - Button holds a "Brains of Button" learning and development series for employees to enrich one another
- 401(K) with Matching - Button contributes 3% of an employee's salary (regardless of whether the employee has elected to contribute themself) starting immediately, with no vesting over time
- Company Equity
- Performance Bonus
- Generous PTO
- Paid Holidays
- Paid Sick Days
- Unlimited Vacation Policy
Company values
- Be an Entrepreneur and Never Settle - We do the small things and no task is below us. We swing above our weight class–setting high goals and pushing for them. We expect success and know that anything is possible
- Deliver Excellence - We take pride in everything we do and present. We ensure everyone interacting with Button receives the very best experience possible
- Speak Boldly and Honestly - We speak our minds and share our opinions. We have tough conversations because they lead to growth for both parties. We address issues to prevent resentment and never speak ill of a fellow Buttonian
- Provide Omotenashi - We predict the wants of our partners, guests, candidates, and fellow Buttonians. We provide them with what they need before they need it. We are authentic and genuine. We provide the very best service
- Grow Individually and Organizationally - We commit to learning and developing. We believe that Button is a journey designed to improve us professionally and as people. We give and are open to feedback
Company HQ
Financial District, New York, NY
Articles
Leadership
Michael Jaconi
(CEO)Serial Founder with several ventures in the entertainment industry. Previously 7 years at Rakuten Loyalty in senior roles including Vice President, Co-President and CEO.
Salary benchmarks
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Diversity, Equity & Inclusion at Button
- Mean gender pay gap below 10%
- Unconscious bias training - Managers are trained on how to identify and mitigate unconscious bias
- Diversity Employee Resource Groups - Button maintains a number of Employee Resource Groups as well as various outlets in which likeminded Buttonians may connect
- Hiring Practices that Promote Diversity - Button's People Operations team counts diversity as a core pillar of its recruitment and hiring efforts
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