Deal Desk Analyst, Elastic
EMEA
Open source platform powering search, observability, security, and more
Open for applications
Open source platform powering search, observability, security, and more
1001+ employees
Open for applications
1001+ employees
Company mission
To help turn endless data possibilities into real results with the power of Search AI.
Role
Who you are
- Bachelor’s degree in Finance or related competency
- At least 5 years of experience in Sales Operations, Channel Operations, Deal Desk, Contract Administration or related
- MBA preferred
- Strong attention to detail while multitasking
- Strong communication skills
- Ability to work in a fast-paced, high-pressure environment
- High proficiency in MS Office (Excel, Word, PowerPoint) and GSuite, Salesforce.com (CPQ a plus)
- Experience working in a SaaS or high-tech company is also a plus
What the job involves
- Deal Desk within Sales Finance provides strategic, cross-functional and comprehensive assistance to sales contracting and financial compliance, process improvements, and building scalable solutions that help our sales team and leadership make informed decisions, with a focus on streamlining global efforts across the business
- We are a distributed team with coverage across all GEOs and collaborate daily with most customer focused functions in the organization (ELT, SLT, Sales, Tech Sales, Product, Legal, Finance)
- We also play a significant role in structuring and approving all significant transactions within Elastic, thus helping to craft all future contracts that drive our revenue growth
- We are a distributed team with coverage across all GEOs and collaborate daily with most customer focused functions in the organization (ELT, SLT, Sales, Tech Sales, Product, Legal, Finance). We also play a significant role in structuring and approving all significant transactions within Elastic, thus helping to craft all future contracts that drive our revenue growth
- Act as a business partner to Sales and Finance in developing strategies for complex deals with a focus on financial and revenue compliance
- Execute against and maintain EMEA geographic Deal Desk support framework
- Provide Deal Desk support for super-geo Manager
- Enforce and manage approvals for non-standard deals and effectively collaborate across Sales, Finance, and Legal
- Serve as a trusted adviser to sales executives and their teams on pricing, product configuration, and business terms to support sales efforts
- Strong presence and communication with the Field
- Ability to execute strategies and manage under supervision sales enablement, deal optimization, profitability and strategic positioning initiatives
- Drive and execute decision reviews, approvals, and executing across competencies (quoting, legal, revenue, etc.)
- Support the global Deal Desk leadership to deliver consistent and exceptional support to our sales organization
- Propose and execute initiatives as part of the long term strategy for the Deal Desk team and business
- High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business
- Assess Financial and revenue risk on non-standard deals and understand and embed financial/legal compliance
- Propose and incorporate custom terms and legal edits into order forms and contract documents
- Coordinate and manage cross-departmental approvals outside of standard systematic workflow
- Maintain and update repository of legal language templates for non-standard deals for specific offerings
- Understand and enforce revenue recognition policies across all deals
- Support RFP/RFI/Vendor Questionnaires and drive the enablement process related to such requests
- Create and manage systematic CRM workflows around Deal Desk sales engagement and Revenue team alerting for non-standard orders
- Conduct due diligence and construct financial and legal requirements for changes in existing offerings and launch of new offerings
- Identify gaps in current Deal Desk processes (both operational and systematic) and create improvements for efficiencies
- General experience in building IT requirements and enhancements, and project management
Our take
Organizations are dealing with exploding data volumes increasingly sophisticated cyber threats, and the growing expectation tha ttechnology should help act on problems, not just report them. Ai is moving from experimentation into real operations, especially in security and observability where speed and context are critical. So now, both enterprises and governments are looking for simpler, shared platforms that sale easily and reduce complexity rather than add to it.
And Elastic sits at the intersection of these needs with its Search AI Platform that helps organizations turn large amounts of structured and unstructured data into clear insights and actiontions across search, security, and observability. Elastic's strength lies in its open, flexible approach, which breaks down data silos and provides a context people and AI systems need to make daster, better decisions. The goal is straightforward: help teams see what's happening, understand it quickly, and respond confidently.
Recently, the company worked with CISA to deliver a unified, cloud-based SIEM for US federal agencies, this highlights strong trust in Elastic's security and scalability. Alongside this, its AWS Agentic AI Specialization also reflects leadership in making autonomous AI system practical and reliable. Together, these milestones position Elastic well for the future, as organizations increasingly rely on shared platforms and intelligent systems to manage ris, complexity, and growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2016
$58m
SERIES D
Jun 2014
$70m
SERIES C
Total funding: $162m
Company benefits
- Toast to your health: Fully paid health coverage for you and your family, in many locations.
- Craft your calendar: Flexible location and schedule for most roles.
- Create space for you: Distributed by design workforce, plus generous number of vacation days each year.
- Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits.
- Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about.
- Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).
Company HQ
Union Square, San Francisco, CA
Leadership
Ashutosh Kulkarni
(CEO)Ashutosh joined Elastic in 2021 as CPO, becoming CEO in 2022. Prior to this, he was an EVP and CPO of Enterprise at McAfee, a Senior VP and GM of Web Performance and Web Security at Akamai Technologies, and a Senior VP and GM of Informatica Cloud at Informatica.
Shay Banon
(Co-Founder & CTO)Shay co-founded Elastic in 2012 and has served as the CTO since.
Navam Welihinda
(CFO)Prior to joining Elastic in 2025, Navam was the CFO at Grammarly. He also spent nearly 8 years at HashiCorp as VP of Finance and CFO and was the Head of Finance, Compose at IBM for 1 year.
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