Senior Product Manager, PingCAP

• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree is a plus
• 7+ years of product management experience building cloud infrastructure, databases, or managed services for enterprises
• Strong technical depth with major clouds, especially one or more of: AWS (VPC, IAM, KMS, PrivateLink, TGW), Azure (VNet, Managed Identities, Key Vault, Private Endpoint), or equivalent
• Hands on familiarity with infrastructure as code and deployment patterns (Terraform, CloudFormation, or Bicep) and with Kubernetes based services
• Solid understanding of security and compliance requirements for customer managed environments, including encryption, least privilege access, auditing, and change management
• Experience defining day 2 operations for stateful services: upgrades, backups, PITR, DR, and SLOs
• Ability to lead cross functional initiatives and work directly with enterprise customers and partners
• Excellent written and verbal communication; can author clear PRDs, solution guides, and executive level narratives

Desirable

• We are hiring a dedicated Senior Product Manager – TiDB Cloud to lead the TiDB Cloud offering. You will define the strategy and deliver a secure, compliant, and highly automated deployment model that runs TiDB in customers' cloud accounts while being managed from TiDB Cloud. You will partner closely with engineering, security, solutions, and GTM teams to take the product from 0 to 1 and scale it globally across AWS, Azure, and other clouds
• Strategy, roadmap, and product management. Define the product strategy, positioning, and multi-cloud roadmap; translate customer and market needs into crisp PRDs for day 0/1/2 operations; align with architecture and enterprise requirements (sovereignty, isolation, control); shape pricing, packaging, and FinOps guardrails with business partners
• Technical architecture, security, and deployability. Own end-to-end requirements for secure networking and compliance (VPC/VNet topologies, PrivateLink/Private Endpoint, IAM/RBAC, KMS, audit logging, least-privilege) aligned to SOC 2/ISO 27001; deliver a remotely managed, upgrade-safe control/management/data-plane model with first-class telemetry and diagnostics (CloudWatch, Azure Monitor, Prometheus, Grafana); productize repeatable IaC patterns and "golden" blueprints (Terraform/CloudFormation/Bicep), enable SSO (SAML/OIDC), and integrate with customer key, networking, and logging stacks
• Customer leadership, GTM, and performance. Run private previews/EAPs with lighthouse customers; equip field teams with solution guides, runbooks, and migration playbooks; drive ICP, messaging, and competitive differentiation across launches; define and iterate on KPIs (time-to-provision, time-to-first-value, SLO attainment, upgrade success, cost accuracy, NRR, NPS) to steer continuous improvement