Sales Operations Manager , Docker
$124-155k
+ Equity. Salary applicable to US applicants only
More information about location
App development platform
Be an early applicant
App development platform
501-1000 employees
Be an early applicant
$124-155k
+ Equity. Salary applicable to US applicants only
More information about location
501-1000 employees
Company mission
To increase the time developers spend on innovation, and decrease the time they spend on everything else.
Role
Who you are
- An ideal candidate is a start-up builder who has experience in working with both Renewals and Sales teams, and has worked closely with Salesforce, Clari, ZoomInfo, Outreach and LinkedIn Sales Navigator
- 4+ years of experience in Sales Operations
- 2+ years of experience in Renewal Operations
- Experience working for a high growth software/SaaS company
- Prior experience in managing post-sales workflows, renewals forecasting, and translating data into actionable insights
- Knowledgeable in managing projects including writing project plans, business requirement documents and business summaries
- Track record of defining operational processes and collaborating with technology teams for successful implementation of projects
- Exceptional communication and interpersonal skills
- Technically savvy with Google Suite, Salesforce, ZoomInfo, Outreach and LinkedIn Sales Nav
- Ability to think strategically and translate business needs into actionable plans within a fast paced environment
- Comfortable and familiar with cross-functional collaboration
- Able to work autonomously, with a constant focus on building for the future
- Energy, enthusiasm, and love of building
- Strong analytical skills with experience in data analysis and reporting tools
- Comfortable with new technologies and ability to communicate with those who are tech-savvy
What the job involves
- We are seeking an experienced Sales Operations Manager to join our Revenue Operations team who are responsible for optimizing the success of Docker’s Sales & GTM teams to accelerate our revenue growth
- Your primary focus will be building and streamlining GTM processes and systems, supporting the renewals organization, managing projects from conception to release, working alongside GTM leadership to define, build and document processes and overall strategy and planning for the Renewals & Sales organizations
- This role reports to the Director of Sales Operations
- Work alongside the GTM Leadership teams to review existing workflows and recommend improvements
- Work with the Renewals Leadership to ensure good forecast hygiene and accuracy
- Manage and prioritize implementation of key projects including scoping of requirements, writing business requirement documents, collaborating with cross functional teams, and working alongside the business systems team to build, test and roll out new processes
- Manage and maintain the sales technology stack, ensuring data integrity and system efficiency, and owning vendor relationships
- Help manage GTM quota models for Renewals & Sales
- Assist in optimizing the renewals and sales processes and ensure a smooth deal flow from lead generation through to deal closure and repeat renewal
- Identify and implement continuous process improvements to enhance productivity and performance
- Serve as the internal expert for the tech stack, processes and projects for the Renewals team
- Track leading indicators of retention, churn, contraction and renewals management, and provide insights and recommendations based on this data to the leadership team
- Assist in fiscal year planning cycle
- Cultivate strong relationships with key stakeholders across various GTM departments
- Contribute to efforts around data quality, integrity, standardization, and controls that ensure accurate reporting and forecasting
- First 30 days:
- You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program
- You will learn how to navigate through award-winning sales tools such as Salesforce, ZoomInfo, Outreach, LinkedIn Sales Navigator, and Docker
- Identify areas of improvement in our systems and processes that will assist the Renewals team to be more successful
- Review existing processes and metrics to identify areas of improvement
- Begin building strong cross functional relationships
- First 60 days:
- Begin taking on projects and working with the relevant cross functional teams to scope and build
- Take ownership of tools within the tech stack and start scoping refinements and improvements
- Build documentation to support new and existing processes
- Start implementing improvements to assist with data integrity and accuracy
- First 90 days:
- Assist in scoping future quarter priority projects
- Have full ownership of various key projects related to the Sales & GTM org and the supporting systems
- Build scalable and repeatable processes to assist the Sales & GTM org
Our take
Docker supplies a hub and desktop solution to simplify the workflow of app development teams. Originally known for popularising the idea of containerising software, it saw itself outpaced by Kubernetes. However, the company has identified a problem with the growing complexity of containerisation, with some apps consisting of dozens or even hundreds of containers - which is what it now addresses.
Docker has had a difficult time in the recent past, with 2019 seeing it sell off its enterprise business, reduce its workforce by hundreds, and change its leadership team. As a well known brand and ecosystem for containerisation, however, it aims to lure developers back to its product as well as to take advantage of the growing global demand for app development.
Returning to focus on developers rather than large companies was certainly a gamble, but one that seems to have paid off. The company has returned to profitability and raised Series C funding in 2022, which is cited to fund hiring new talent, ramping up its business, and continuing to develop and refine its product. It's also embarked on a series of acquisitions to bolster its business, with speculation mounting about its possible sale in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
47% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Mar 2022
$105m
SERIES C
Mar 2021
$23m
SERIES B
Total funding: $498m
Company benefits
- 100% company paid medical premiums for employees and dependents
- Flexible Time Off Policy
- “Whaleness” Days — At least 1 company wide day off per month
- Employer Paid Holidays
- Generous Maternity and Parental Leave
- Home Office Set Up Budget
- Monthly Technology Stipend
- Training Allowances
- Life and Disability Insurance
- Retirement Plans
- Virtual and In-Person Social Events
- Docker Swag
- Quarterly Hackathons
- Virtual Coffee with Co-Workers
Company HQ
China Basin, San Francisco, CA
Leadership
Don Johnson
(CEO)Previously Executive Vice President of Infrastructure at Oracle, was a Principal Engineer at Amazon and a Lead Software Engineer at RealNetworks.
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