Senior Data Analyst, Maven Clinic

• Maven Clinic is looking for a Strategic and customer-focused Senior Data Analyst specializing in Customer Analytics
• Dedicated to helping Maven Clinic’s customers understand, measure, and amplify clinical and business value through data
• Experienced in developing scalable analytics solutions, aligning cross-functional stakeholders, and turning data into actionable insights that drive client outcomes and strengthen long-term partnerships
• Adept at combining analytical rigor with business storytelling to highlight Maven’s impact across cost savings, member engagement, and clinical effectiveness
• 5-7 years of relevant analytics or data science experience
• Fluency in SQL and a strong background in data visualization
• An ability to juggle both long-term, strategic projects and ad hoc, urgent requests as needed
• Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams and mentor junior analysts

Desirable

• Customer-Facing Analytics & Value Demonstration:
• Partner with Client Success and Commercial teams to build and deliver data-driven narratives that highlight Maven’s measurable impact on clinical outcomes, cost reduction, and employee well-being for enterprise clients
• Actionable Insights for Stakeholders:
• Design interactive dashboards and scalable reporting frameworks (SQL, Tableau, Looker, DBT) that empower customer facing teams to independently track utilization, engagement, and ROI metrics aligned with their organizational goals
• Scalable Solutions & Automation:
• Architect data sources and reusable reporting models that enable efficient delivery of analytics at scale across dozens of enterprise customers, improving turnaround time and consistency of insights
• Cross-Functional Alignment & Project Leadership:
• Lead analytics initiatives that require collaboration across Client Success, Finance, Sales, and Engineering, ensuring alignment on business objectives, project milestones, and data definitions. Overall ownership of deliverables
• Process Improvement & Efficiency:
• Identify opportunities to streamline data workflows and reporting processes, implementing scalable automation and documentation practices to increase reliability and transparency for customer deliverables
• Storytelling & Communication:
• Translate complex data into clear, outcome-oriented insights that resonate with customer executives and HR/benefits leaders, reinforcing Maven’s role as a strategic partner
• Innovation & Emerging Tools:
• Support adoption automation tools (such as Matik) to scale client reporting and standardize storytelling of clinical and business outcomes across customer portfolios