Senior Engineering Manager, Back Market
Circularity Customer team
3 days a week in office
Online marketplace for refurbished electronics
Be an early applicant
Online marketplace for refurbished electronics
501-1000 employees
Be an early applicant
3 days a week in office
501-1000 employees
Company mission
To do more with what we already have.
Role
Who you are
- A strong engineering experience and proven track record in engineering management or equivalent leadership roles
- A proven track record of growing, developing, and guiding people and teams
- Experience in influencing across teams and collaborating with senior stakeholders
- An enthusiasm about reaching new levels of effectiveness and quality with your team
- Openness to receiving and giving feedback in a safe workplace
- Interest in working where leaders support their teams by removing impediments and enabling great work
- Strong verbal and written communication skills in English
- Experience working in agile development teams and "build it and run it" environments
- We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications
What the job involves
- We are looking for a Senior Engineering Manager to join our Circularity Order Lifecycle team and lead 7 talented engineers (2 frontend, 5 backend) who are making circular tech consumption effortless
- We're the team behind Back Market's Trade-in program, thesystem that lets customers exchange their old devices for cash toward their next refurbished purchase
- It's a win-win-win: customers get more purchasing power, refurbishers get quality supply, and the planet gets a break from unnecessary e-waste
- As a senior EM in our Bureau of Technology (BoT), you'll have influence beyond your immediate team, contributing to engineering standards, cross-tribe initiatives, and the development of other engineering leaders
- You'll be part of a technical organization of about 300 people who are sabotaging the "new tech" mindset one feature at a time
- This role combines people leadership with technical contributions and project management
- You'll ensure that trade-in becomes the obvious choice for our customers and sellers, making circular commerce as smooth as possible
- Your team owns the trade-in experience from the moment an order is placed by a customer, until it's paid out to them and received by a refurbisher
- Lead and grow a collaborative team of 7 engineers who ship great software that customers and sellers love
- Develop your team members through ongoing coaching, mentoring, and creating a learning environment
- Create a team environment where everyone feels they belong, are challenged, and are supported to do their best work
- Establish open communication and a culture of feedback between team members
- Support delivery proficiency by removing impediments, finding improvements, and facilitating effective decisions
- Collaborate with product peers and other groups to align team objectives with company initiatives and to promote trade-in's mission throughout Back Market
- Contribute to engineering-wide initiatives and discussions about standards, practices, and technical direction
- Partner with other engineering managers and tech leads to drive cross-team initiatives
- Contribute to organizational planning and help shape the future of our engineering organization
- Influence engineering culture and best practices beyond your immediate team
- Work in an agile "build it and run it" environment where your team builds, launches, monitors, and supports what they own
- Ensure customers and sellers complete the trade-in journey successfully without friction
- Guide technical decisions while empowering your team to own solutions
- Be hands-on when needed, leveraging your technical background to unblock and support the team
Application process
- * Recruiter interview with our tech talent acquisition manager (30mn)
- * Management Principles Interview with your Manager and one fellow EM (60mn)
- * Technical interview with 2 members of the tech team (90mn)
- * Stakeholders interview with 2 of your main stakeholders (60mn)
- * Back Market values interview with 2 members of the Exec level (30mn)
Our take
At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.
The vision of the company is to become the default choice when it comes to electronics purchases, irrespective of the customers' budget. In order to materialise this vision, Back Market guarantees that all the devices sold on its platform are 100% functional. The company screens sellers before allowing them to join its platform and it monitors their performance in real-time by collecting detailed customer feedback. By doing this, it hopes to restore trust in refurbished devices and to make sustainability an easy, safe, and affordable choice.
Back Market operates in 17 counties and has a client roster that includes Netflix, Disney, BBC, Sony, and Apple. The company has also raised over $1 billion in capital, which has been invested in expansion across new and current markets. And with the recommerce market only growing, Back Market has a lot of room for exciting future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company HQ
Beaubourg, Paris, France
Leadership
Thibaud Hug de Larauze
(Co-Founder & CEO)Previously a Logistic Export Assistant at Devanlay Lacoste and an Account Manager at Neteven.
Amandine Durr
(CPO)Amandine joined Back Market in 2021 as CPO. Prior to this, they were a Product Director at ManoMano, a Senior Innovation product Manager at Kering, and CPO/CEO and Head of Product at We Are TV.
Clément Petit
(CFO)Previously spent nearly 3 years at Veepee, initially joining as a Financial Director before becoming CFO of France then later Group CFO. Prior to that, they spent 4 years at Elanco in Financial roles.
Dawn Baker
(CTO)Dawn joined Back Market in 2022 as Senior VP of Engineering, becoming CTO in 2023. Prior to this, they worked at Google as a Senior Director of Engineering, at Fitbit as the VP of Software Engineering, and at LinkedIn as a Senior Manager of Site Reliability Engineering.
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