Director of Business Intelligence, Rightway

• 6+ years minimum experience managing analytics or BI teams, including managing managers or leads, with a strong record of people management and the ability to:
• Proven BI delivery experience, including dashboards and self-service reporting at scale across multiple business functions
• Strong stakeholder management. You can sequence work and discuss tradeoffs. You build a managed roadmap and delivery pipeline to run the team
• Direct experience and working knowledge of healthcare data, with 6+ years of experience in quantitative analytics and data story-telling for small and large datasets
• Proficient in SQL, data modeling, and database technologies. You can read the work, not just manage it
• Experience working in modern data stacks like dbt, Redshift, Snowflake
• Proficient in advanced visualizations using BI tools (Tableau, Looker, Metabase)
• Demonstrated experience in metric standardization, analytics governance, and democratization of data and insights across business units
• Ability to balance strategic oversight with hands-on execution, ensuring timely delivery of high-impact analytics
• Comfort partnering with a platform engineering function on shared data products, semantic layers, and governance
• Clear communication skills with the ability to translate complex findings into actionable business recommendations for technical, non-technical, and executive stakeholders alike
• Passion for empowering others through data, building sustainable analytics infrastructure, and driving measurable outcomes across clinical and operational domains

Desirable

• Rightway is seeking a Director of Business Intelligence to own business-facing analytics, reporting, and dashboard delivery across the company
• You will lead the embedded BI function across PBM, Navigation, Clinical, Operations, Client Success, and executive reporting
• You will turn business demand into a managed roadmap, set delivery and quality standards, and manage analyst capacity so the team delivers measurable impact instead of chasing one-off requests
• You will partner closely with the Data & Insights team and the Director of Analytic Platform to convert recurring BI needs into reusable, governed data products built on Rightway's centralized data platform
• You will report to the VP, Data & Insights and play a pivotal role in shaping the strategy, quality, and consistency of analytics across the company
• This role turns BI from reactive reporting into a managed function with clear ownership, standards, and accountability
• You will establish and maintain high delivery and quality standards across all BI initiatives to ensure consistency and impact
• Own BI intake and prioritization. Capture business demand, score it, and turn it into a clear roadmap. Assure requests always come through your workflows to your team
• Lead the embedded BI team across PBM, Clinical, Operations, Customer Success, Delivery, and Navigation, managing managers, leads, and analysts who act as strategic thought partners within their domains
• Own analyst capacity planning, balancing demand against available capacity and aligning the team to the highest value workstreams
• Provide coaching, performance feedback, and professional development to ensure excellence and retention across the BI team
• Partner with the Director of Analytic Platform to convert recurring reporting needs into reusable data products
• Partner with leadership across PBM and Navigation functions to support quarterly business reviews, client deliverables, and clinical program effectiveness
• Drive metric standardization, analytics governance, and version control across business units
• Work with Engineering, Product, and the Analytic Platform team to enable secure, performant, and scalable analytics infrastructure