Vice President of Strategic & Enterprise Renewals, Darktrace
Americas
AI cybersecurity solutions
Job no longer available
AI cybersecurity solutions
1001+ employees
Job no longer available
1001+ employees
Company mission
To free the world from cyber disruption.
Role
Who you are
- Minimum of 5+ years of experience in renewals, sales, or customer success leadership roles, preferably within the cybersecurity or technology industry
- Proven track record of managing large-scale renewals operations, with experience overseeing portfolios exceeding $200 million in annual renewals
- Demonstrated ability to develop and execute successful renewals strategies
- Experience in transforming and optimizing renewals processes and teams, including adding automation to the renewals process
- Excellent leadership, communication, and interpersonal skills
- Strong analytical and problem-solving abilities
- Experience working with CRM and other sales and customer success tools
- Experience working with channel partners
- Ability to thrive in a fast-paced, dynamic environment
What the job involves
- The Vice President of Strategic & Enterprise Renewals, Americas, will be responsible for providing guidance and leadership to a highly motivated team of Renewal Directors and Managers who manage Darktrace’s mid-size and strategic accounts
- This individual will be involved in the day-to-day management of accounts, including working with RDs/RMs on risk mitigation and commercial strategy
- The VP will collaborate closely with Sales, Customer Success, and technical teams to provide exceptional service, drive growth, and ensure long-term customer satisfaction
- Lead, mentor and develop a team of Renewal Directors and Managers that are focused on customer success, retention and upsells
- Establish and lead a regular cadence of strategic deal reviews, ensuring key accounts remain on track
- Accurately forecast projected revenue attainment and performance for the renewals team
- Mentor team members through observation of their work and develop learning plans to improve their abilities, skills and knowledge
- Collaborate with Sales, Customer Success, and Technical teams to create alignment across the organization, ensuring cohesive customer strategies
- Schedule and lead regular syncs with key stakeholders across functions, ensuring that upcoming renewals are prioritized
- Serve as an executive sponsor on key upcoming renewals
- Work with leadership to drive renewals program to become more automated and partner driven
Our take
With the rise of sophisticated cyberattacks, the need for cutting-edge defence mechanisms has never been more critical. Darktrace addresses this challenge by leveraging AI-enabled threat detection technology, enabling organisations to swiftly identify and respond to abnormal network activity.
By utilising machine learning algorithms, Darktrace allows businesses to combat a wide range of cyber threats, from data breaches to insider attacks. This safeguards their digital assets and helps them maintaining operational resilience.
The company's recent acquisition by private equity giant Thoma Bravo marks a significant milestone in its journey. The acquisition provides Darktrace with access to a strong financial partner and deep software sector expertise, positioning it to further enhance its capabilities as a leading AI cybersecurity business.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Sep 2018
$50m
SERIES E
Jul 2017
$75m
SERIES D
Total funding: $230.5m
Company HQ
Cambridge, UK
Articles
Leadership
Poppy Gustafsson
(CEO)Previously a Corporate Controller at HP, a Fund Accountant at Amadeus Capital Partners and an Assistant Manager at Deloitte.
Jack Stockdale
(CTO)Co-founded Darktrace in 2013 and has served as the CTO since.
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