Pre/Post-Sales Solutions Engineer, OpenSpace

Central-US

$90-130k

Plus equity. Range represents the low and high end of the anticipated salary range for this position across all US locations including but not limited to CA, CO, NY, WA, NV, MD, CT and RI

Senior and Expert level

Remote in US

3D mapping software for construction

Open for applications

3D mapping software for construction

201-500 employees

B2BArtificial IntelligenceAnalyticsVisualisationConstructionSaaS

Open for applications

$90-130k

Plus equity. Range represents the low and high end of the anticipated salary range for this position across all US locations including but not limited to CA, CO, NY, WA, NV, MD, CT and RI

Senior and Expert level

Remote in US

201-500 employees

B2BArtificial IntelligenceAnalyticsVisualisationConstructionSaaS

Company mission

To bring new levels of transparency to construction.

Job

Company

Role

Who you are

Bachelor's degree in Architecture, Construction Engineering, or a related field 6+ years of experience in a technical sales or customer success role
Proven track record of successfully closing deals and managing customer relationships in a hybrid work setting In-depth understanding of cloud-based software solutions, particularly in the construction industry, encompassing both in-person and remote usage scenarios
Strong grasp of construction industry terminology and processes Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
Strong problem-solving and troubleshooting skills and effective project management skills
Ability to build and maintain strong customer relationships, fostering meaningful connections with customers in both in-person and virtual interactions
Ability to work independently and as part of a team, effectively collaborating with colleagues and clients

What the job involves

We are hiring a Sr. Solutions Engineer to spearhead the pre-sales and customer success efforts for OpenSpace's cloud-based software solutions, driving successful customer acquisition, onboarding, satisfaction, and product adoption, while effectively balancing both in-person and remote work responsibilities
Collaborate with Account Executives to drive complex sales cycles and customer onboarding ensuring seamless onboarding for new customers
Conduct thorough discovery processes to identify customer pain points and align OpenSpace's solutions with their specific business objectives and technical requirements
Effectively communicate OpenSpace's differentiated value proposition through engaging presentations and demonstrations that showcase the company's unique capabilities
Provide expert guidance to customers throughout the evaluation process, ensuring OpenSpace's solutions meet their critical business needs
Act as the first line of defense for technical pre-sales activities, including RFP/RFI/RFQ responses, conducting product demonstrations, and overseeing pre-sales onboardings
Analyze competitive landscape to identify opportunities for differentiation and proactively introduce OpenSpace's latest product features and enhancements to existing customers
Cultivate lasting relationships with customers by actively engaging with them, understanding their needs, addressing concerns, and gathering feedback to continuously improve their experience

Our take

360 photos and virtual tours are nothing new. Popularly used to enhance estate agent listings, or create tours of attractions, tools such as Kuula, Panoskin, and Matterport have captured that market. But OpenSpace is applying similar technologies to another industry sector - construction.

With a simple store-bought camera attached to a hard hat, a site walk-through creates a virtual 3D replica of any space. This detailed capture, reminiscent of Google Street View, eliminates the need for site visits, saving time and also reducing risks of visitors to building sites.

Other 360 virtual tour companies will probably offer their services to construction in the future, but OpenSpace hopes to keep the lead with its superior processing speed. (Its approach creates results in just fifteen minutes as opposed to the hours or days of other systems.) It is also well-funded, so can get on with scaling the business and developing additional AI-powered technologies to keep its value up.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

14% employee growth in 12 months

Glassdoor (4.4)

Company

Funding (last 2 of 7 rounds)

Aug 2022

$9m

SERIES D

Mar 2022

$102m

SERIES D

Total funding: $200.1m

Company benefits

Generous time-off
Ample parental leave
Healthcare
Retirement savings program

Company HQ

Chinatown, San Francisco, CA

Leadership

Jeevan Kalanithi

(CEO & Co-Founder)

Sold their first company, Sifteo, to 3D Robotics, where they became the President. Was also VP Product, CPO and President at 3DR.

Philip DeCamp

(Chief Engineer & Co-Founder)

Former computer vision and data visualization research scientist at MIT, where they completed their PhD.

Michael Fleischman

(CTO & Co-Founder)

After completing their PhD at MIT, they started Bluefin Labs, a company that specialized in the analysis of massive amounts of video. Twitter acquired Bluefin in one of its largest acquisitions.

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